optus

Optus fears storage cost blowout to retain 5G metadata

Optus fears storage cost blowout to retain 5G metadata

Calls for 5G M2M and IoT services to be exempt.
Ry Crozier Jul 16 2019 4:52PM Telco/ISP
Optus users also claim small number of premium content refunds

Optus users also claim small number of premium content refunds

Similar percentage as Telstra.
Ry Crozier Jul 3 2019 10:15AM Telco/ISP
Optus hit with new court case over NBN migration "mistake"

Optus hit with new court case over NBN migration "mistake"

Allegedly tried to force a mass churn event.
Ry Crozier Jun 27 2019 3:44PM Telco/ISP
Telstra, Optus want NBN Co's price-setting power reined in

Telstra, Optus want NBN Co's price-setting power reined in

Retailers unhappy at more lopsided treatment.
Ry Crozier Jun 18 2019 6:00AM Telco/ISP
Optus rethinks how telco customer problems get solved

Optus rethinks how telco customer problems get solved

Tries to avoid customers being on hold or re-explaining issue.
Ry Crozier Jun 11 2019 7:15AM Software
Optus 'concierge' to take grief out of NBN migration

Optus 'concierge' to take grief out of NBN migration

Chases a smoother customer experience.
Ry Crozier Jun 6 2019 12:30PM Telco/ISP
Optus to cut 200 staff in consumer business

Optus to cut 200 staff in consumer business

As it expands Agile ways of working.
Ry Crozier May 30 2019 10:58AM Telco/ISP
TIO on shakeup path, starting with its own board

TIO on shakeup path, starting with its own board

Automatic seat at the table for Telstra and Optus could end.
Ry Crozier May 21 2019 12:34PM Telco/ISP
Game and shame: Internet providers called out again on NBN speed claims

Game and shame: Internet providers called out again on NBN speed claims

New metric targets truth in advertising, but it can also be manipulated.
Ry Crozier May 21 2019 7:12AM Telco/ISP
Optus claims 100Mbps average speeds on 5G fixed wireless

Optus claims 100Mbps average speeds on 5G fixed wireless

Invites more users to connect.
Ry Crozier May 20 2019 11:46AM Telco/ISP
Optus resurfaces in-call voice assistant as 'Voice Genie'

Optus resurfaces in-call voice assistant as 'Voice Genie'

Shows off capability to live-translate a multi-language call.
Ry Crozier May 14 2019 12:16AM Software
Optus sets $85 a month as its new entry-level NBN price

Optus sets $85 a month as its new entry-level NBN price

Second rise in less than a year.
Ry Crozier Apr 15 2019 11:57AM Telco/ISP
Telstra, TPG, Vocus and Optus say they aren't an NBN bottleneck

Telstra, TPG, Vocus and Optus say they aren't an NBN bottleneck

Argue the real problem - or solution - lies with NBN Co.
Ry Crozier Apr 12 2019 9:43AM Telco/ISP
Optus offers to install and repair NBN services itself

Optus offers to install and repair NBN services itself

As wait times to get connected blow out.
Ry Crozier Apr 8 2019 11:33PM Telco/ISP
Optus roasts 5G small cell property placement rules

Optus roasts 5G small cell property placement rules

Humbly requests national reform across three levels of government.
Julian Bajkowski Apr 5 2019 12:47PM Hardware
Telstra, Optus and Vodafone temporarily block websites after Christchurch attack

Telstra, Optus and Vodafone temporarily block websites after Christchurch attack

Updated: As NZ telcos seek longer-term solution.
Ry Crozier Mar 19 2019 10:01AM Telco/ISP
Telstra and Optus secure round four mobile blackspot sites

Telstra and Optus secure round four mobile blackspot sites

First activations later this year.
Ry Crozier Mar 18 2019 1:42PM Telco/ISP
Coles hangs up on Telstra at the checkout for Optus NBN

Coles hangs up on Telstra at the checkout for Optus NBN

Down, down, margins are down.
Julian Bajkowski Mar 1 2019 3:46PM Networking
Second NBN supplier scoped for sham contracting class action

Second NBN supplier scoped for sham contracting class action

Foxtel, Optus technical subcontractor BSA under Shine microscope.
Julian Bajkowski Feb 22 2019 12:01PM Networking
Optus self-service error logs users into Vladmir's account

Optus self-service error logs users into Vladmir's account

Telco yanks site, starts investigation.
Ry Crozier Feb 14 2019 9:55PM Security

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