management

How AI can transform customer experiences and improve efficiencies in insurance

How AI can transform customer experiences and improve efficiencies in insurance

Australia's insurance industry faces customer and operational challenges. FPT Software's AI Agent Digital Platform boosts productivity, streamlines operations, and enhances customer experiences, helping insurers stay competitive and achieve better business outcomes.
Staff Writer Oct 11 2024 9:00AM Partner Content
Leadership and management are not the same: Carly Fiorina

Leadership and management are not the same: Carly Fiorina

World Business Forum, Sydney.
Velvet-Belle Templeman Sep 8 2022 3:06PM HR
The human deal – how directors can support the human experience in future facing work choices.

The human deal – how directors can support the human experience in future facing work choices.

Employees demand radical flexibility
Cheryl Hayman Jan 10 2022 9:16AM Emerging Tech
Macquarie Bank has its 'second chance' with cloud

Macquarie Bank has its 'second chance' with cloud

Uses Kubernetes Operators to manage its GCP environment.
Ry Crozier Nov 9 2021 1:15PM Cloud
ANZ Banking Group shows off its 'API Mesh'

ANZ Banking Group shows off its 'API Mesh'

Stands up self-service platform.
Ry Crozier Nov 4 2021 12:45PM Financial Services
Aussie 'buy now, pay later' player Zip scales and matures its IT and security

Aussie 'buy now, pay later' player Zip scales and matures its IT and security

Podcast: Ephemeral infrastructure and operations at a fast-growing fintech.
Ry Crozier May 31 2021 6:30AM Financial Services
Westpac scales up support platform for frontline bankers

Westpac scales up support platform for frontline bankers

Built with unused capabilities in existing tools, drives 'seven-figure' savings.
Ry Crozier Mar 24 2021 12:59PM Financial Services
Telstra, Thales pilot airspace management system over Geelong

Telstra, Thales pilot airspace management system over Geelong

Aim to smooth path for drones into skies above smart cities.
Ry Crozier Dec 21 2020 10:11AM Software
NBN Co expands ITOM transformation with event management

NBN Co expands ITOM transformation with event management

Turns on additional capabilities in ServiceNow.
Ry Crozier Oct 20 2020 7:02AM Strategy
Telstra pushes resiliency of its own hybrid cloud environment

Telstra pushes resiliency of its own hybrid cloud environment

Makes big plans for event intelligence.
Ry Crozier Oct 14 2020 12:00AM Cloud
Spotless hit by ransomware attack

Spotless hit by ransomware attack

Exclusive: Confirms a 'number' of servers 'accessed'.
Ry Crozier Oct 12 2020 1:52PM Security
Westpac and TCS are building two integrated command centres

Westpac and TCS are building two integrated command centres

Aimed at keeping critical banking services online.
Ry Crozier Sep 24 2020 12:01PM Financial Services
NSW govt sets up vulnerability tracking centre in Bathurst

NSW govt sets up vulnerability tracking centre in Bathurst

Will monitor at-risk state government systems.
Ry Crozier Jun 24 2020 12:18PM Security
Boost Juice owner turns to SAP Concur to get clarity of its costs

Boost Juice owner turns to SAP Concur to get clarity of its costs

Retail Zoo thirsty for better expense oversight.
Ry Crozier Apr 27 2020 7:03AM Financial Services
NBN Co and biggest carriers to jointly tackle telco congestion

NBN Co and biggest carriers to jointly tackle telco congestion

With 'unusual traffic management and capacity optimisation techniques'.
Ry Crozier Apr 1 2020 10:12AM Networking
La Trobe Uni builds platform to find $40m extra research income

La Trobe Uni builds platform to find $40m extra research income

Salesforce-based portal brings funding opps to researchers, helps them win.
Ry Crozier Dec 6 2019 6:40AM Cloud
NBN Co pitches 100Mbps+ users as a capacity management feature

NBN Co pitches 100Mbps+ users as a capacity management feature

But plan could be 'undercooked' before it can even be actioned.
Ry Crozier Sep 19 2019 6:55AM Telco/ISP
Veolia remediates its A/NZ Salesforce environment

Veolia remediates its A/NZ Salesforce environment

Resets foundations for customer portal, AI enhancements.
Ry Crozier May 20 2019 7:25AM Cloud
Cisco patches router firmware as exploit attempts appear

Cisco patches router firmware as exploit attempts appear

Over 100 vulnerable hosts detected in Australia.
Ry Crozier Jan 28 2019 12:17PM Security
NBN Co explores 'FTTN in a box' for emergency network fixes

NBN Co explores 'FTTN in a box' for emergency network fixes

Plans to take ready-to-roll nodes on the road in trailer once used for education.
Ry Crozier Oct 10 2018 5:07PM Telco/ISP

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