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Telarus to build Melbourne data centre
Telarus will build a new enterprise-grade data centre in Melbourne to escape the current shortage of available carrier- and vendor-neutral space and support future service launch plans.
Ry Crozier
Nov 7 2008 12:04PM
Networking
Data centre space pricing to rise
Data centre customers could find themselves forking out more for their space in 2009 as supply struggles to catch up with burgeoning demand in the sector.
Staff Writers
Nov 4 2008 1:37PM
Networking
Feature: How to cut energy costs at the node
Socket-level monitoring is this year’s hot button topic in power management.
iTNews
takes an in-depth look at how much power your servers are really drawing and the costs involved.
Ry Crozier
Oct 30 2008 12:37PM
Networking
Fujitsu to ‘free cool’ new Perth data centre
Fujitsu has revealed further details of a new multi-million dollar data centre to open in Perth in ‘late 2010’, including the free cooling system it will use.
Staff Writers
Oct 28 2008 10:50AM
Networking
Inside Fujitsu's new tier-3 green data centre
Fujitsu is nearing completion of a new tier-3 multi-floor data centre in Sydney, which will complement its existing facility at North Ryde.
Ry Crozier
Oct 22 2008 12:23AM
Networking
NEC evaluates redundancy shift to Polaris data centre
NEC may shift its global data redundancy capability from Japan to the new Polaris data centre in Queensland.
Ry Crozier
Oct 21 2008 12:11AM
Networking
Data centre operators stake green incentive claims
A data centre construction firm has claimed they should be paid up to $30 million in government incentives to help them transition Aussie businesses to greener computing facilities.
Ry Crozier
Oct 20 2008 2:40PM
Networking
Interactive takes green hip pocket hit for customers
Data centre operator Interactive has found a way to sell customers a service that uses green energy -- by absorbing the substantial 45 percent cost increase themselves.
Ry Crozier
Oct 8 2008 2:07PM
Networking
'Spoken tokens' touted as ultimate security
An Australian market for biometric voice authentication is taking shape from early adopters in the banking, government and service industries.
Liz Tay
Sep 19 2008 3:20PM
Security
'Spoken tokens' touted as ultimate security
An Australian market for biometric voice authentication is taking shape from early adopters in the banking, government and service industries.
Liz Tay
Sep 19 2008 3:17PM
Software
Intel study shows data centres need not be cool
A pilot study by Intel on data centre cooling has shown that systems architects may be overspecifying data centre operations.
Iain Thomson
Sep 19 2008 9:08AM
Storage
Contact centres urged to look offshore for staff
Australian contact centres need to look offshore to solve staffing issues, claims customer service outsourcing agency, Convergys.
Liz Tay
Sep 15 2008 1:48PM
Training & Development
Home-based contact centre agents to double by 2010
Employers -- especially contact centre managers -- are increasingly hiring staff who will work from home, according to a recent survey.
Kathryn Small
Sep 12 2008 5:58AM
Telco/ISP
Bed sheets cover up widening data centre crisis
A Sydney data centre has resorted to hanging cotton sheets from the roof to alter in-room airflows, highlighting the cooling crisis faced by many Australian operators.
Ry Crozier
Sep 9 2008 5:30PM
Storage
Telco, telesales staff face stiff competition for jobs
Telecommunications and telesales personnel are toughing it out finding jobs in the employment market, new data from Seek Intelligence reveals.
Staff Writers
Sep 5 2008 4:13AM
Telco/ISP
Suncorp embarks on teleworking pilot
Suncorp is said to be trialling teleworking at its 1,000 seat contact centre on the back of increased interest in ‘virtual’ business models.
Ry Crozier
Sep 3 2008 12:01AM
Telco/ISP
Genesys enters Aussie partnership to build ‘Quality Conversations’
Genesys has partnered with Australian developer Kevin Panozza to address a need for soft skills among contact centre staff.
Liz Tay
Aug 14 2008 6:38AM
Telco/ISP
PCI enlists Nortel to build green UC centre
PCI is building a new unified communications centre for its customer service agents, and has chosen Nortel to supply technology in a bid to make the centre as 'green' as possible.
Dylan Bushell-Embling
Jul 28 2008 2:57PM
Networking
Internode to construct 'green' data centre
Australian ISP Internode has allocated $3 million to build a 'green' data centre as part of the company's conservation efforts.
Dylan Bushell-Embling
Jul 15 2008 12:56PM
Storage
Organisations ignoring data centre waste
Organisations are unable or unwilling to implement green initiatives in their data centres, according to a recent survey by the Aperture Research Institute..
Guy Dixon
May 30 2008 7:47AM
Networking
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