News

Telstra's Belong moves to fully digital support model

Telstra's Belong moves to fully digital support model

Had 11,000 ticket backlog at height of COVID-19 crisis.
Ry Crozier Jun 9 2020 6:48AM Software
Sportsbet turns to data insights to meet live betting demands

Sportsbet turns to data insights to meet live betting demands

Spends three years honing workforce planning for its contact centres.
Ry Crozier Jun 9 2020 6:46AM Strategy
Israel's NSO showcases drone tech, pushes to counter rights abuse allegations

Israel's NSO showcases drone tech, pushes to counter rights abuse allegations

Gives the public a rare look at its technology.
Dan Williams Jun 9 2020 6:41AM Security
Huawei launches UK advertising blitz ahead of security review

Huawei launches UK advertising blitz ahead of security review

Seeks to limit further restrictions on its activities.
Staff Writer Jun 9 2020 6:28AM Networking
Google Maps to alert users about COVID-19-related travel restrictions

Google Maps to alert users about COVID-19-related travel restrictions

Australia among first countries to be included.
Staff Writer Jun 9 2020 6:20AM Cloud
Sino-Indian tensions spill over into Google Play App Store

Sino-Indian tensions spill over into Google Play App Store

Indian devs targeted apps from China with their apps.
Juha Saarinen Jun 8 2020 10:01AM Security
NPP, BPAY and eftpos merger advances to study phase

NPP, BPAY and eftpos merger advances to study phase

As banks back payments infrastructure consolidation.
Justin Hendry Jun 5 2020 5:17PM Strategy
Telstra loses its Asia Pacific CISO

Telstra loses its Asia Pacific CISO

Berin Lautenbach one of two recent high-profile infosec departures.
Ry Crozier Jun 5 2020 1:08PM Training & Development
Ex-Apple engineers to help hardware makers troubleshoot from home

Ex-Apple engineers to help hardware makers troubleshoot from home

Overcome travel limits with cameras and AI.
Stephen Nellis Jun 5 2020 1:07PM Hardware
Europe pins hopes on smarter coronavirus contact tracing apps

Europe pins hopes on smarter coronavirus contact tracing apps

Countries look to adopt Google, Apple tech.
Staff Writers Jun 5 2020 12:48PM Security
UTS prepares for the 'new normal' of online teaching

UTS prepares for the 'new normal' of online teaching

As students question security of online exams.
Matt Johnston Jun 5 2020 12:48PM Training & Development
Chinese, Iranian hackers targeted US presidential campaigns, says Google

Chinese, Iranian hackers targeted US presidential campaigns, says Google

Staffer email accounts draw fire.
Christopher Bing Jun 5 2020 12:28PM Security
Services Australia put face matching to work for bushfire relief payments

Services Australia put face matching to work for bushfire relief payments

Biometrics database trialled with hundreds displaced over summer.
Justin Hendry Jun 5 2020 11:50AM Strategy
Australia Post elevates Munro Farmer to CIO

Australia Post elevates Munro Farmer to CIO

After John Cox moves into a broader executive role.
Ry Crozier Jun 5 2020 6:56AM Strategy
UK spy chief says no threat to Five Eyes alliance over Huawei

UK spy chief says no threat to Five Eyes alliance over Huawei

Intelligence-sharing ties remain strong.
Staff Writer Jun 5 2020 6:42AM Security
France, Germany back European cloud computing 'moonshot'

France, Germany back European cloud computing 'moonshot'

Take on Amazon, Microsoft and Google dominance.
Staff Writers Jun 5 2020 6:37AM Cloud
NSW unis taken to task over poor cyber stance

NSW unis taken to task over poor cyber stance

Institutions still without cyber risk policies, audit finds.
Justin Hendry Jun 4 2020 3:39PM Strategy
NBN Co rezones 42,000 premises from wireless to satellite, fixed-line

NBN Co rezones 42,000 premises from wireless to satellite, fixed-line

After being unable to get permission for new towers.
Ry Crozier Jun 4 2020 1:31PM Telco/ISP
Huawei allegedly hid business operation in Iran

Huawei allegedly hid business operation in Iran

After CFO links uncovered.
Steve Stecklow and Babak Dehghanpisheh Jun 4 2020 12:37PM Networking
Malaysia revokes 5G spectrum awarded to telcos

Malaysia revokes 5G spectrum awarded to telcos

After tendering controversy.
Staff Writer Jun 4 2020 12:32PM Telco/ISP

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