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Features
Features
Actioning insights from trusted data
Advanced analytics have great promise. But finding the data to realise it is hard, and presents ethical challenges.
Simon Sharwood
Jan 21 2020 6:50AM
Digital & Disruption
Harnessing innovation from the 4th industrial revolution
"This is going to impact every operating model."
Simon Sharwood
Dec 17 2019 6:55AM
Digital & Disruption
Formulating strategies that re-imagine organisations
Rather than simplifying processes to cope with rapid change, business should manage complexity with automation and cognitive tools.
Simon Sharwood
Dec 10 2019 7:30AM
Digital & Disruption
Benchmark Awards 2020: Why digital-driven change is inescapable
iTnews' own AI experience proves it.
Simon Sharwood
Dec 3 2019 1:56PM
Digital & Disruption
For telcos, your call is more important than ever
Telstra, Optus and Vodafone know know they’re hard for customers to navigate. So they're betting on digital to make new connections.
Ry Crozier
Aug 19 2019 3:40PM
Digital Nation
State governments prepare for constant change
State and territory governments know that digital can make them more efficient, but their efforts have been mixed and it's unclear if citizens care about the niceties of federation or just want a single services portal for all government services.
Ry Crozier
Aug 19 2019 3:39PM
Digital Nation
Industrial giants are digitising touch and feel
Big miners and energy companies like AGL and Woodside have already automated heavy machinery. Now they want to replace the human touch with a “data-driven digital nerve system” that delivers "better than human awareness" of their key assets.
Ry Crozier
Aug 19 2019 3:39PM
Digital Nation
Consultants cross the ‘digital authenticity gap’
PwC, and EY are building digital skills, fast, because without they know their relevance will wane.
Ry Crozier
Aug 19 2019 3:39PM
Digital Nation
Councils aim to ‘make liveability easier’
From the City of Melbourne to smaller local councils, local government is finding that small digital projects can make a big difference to citizens, and operations.
Ry Crozier
Aug 19 2019 3:38PM
Digital Nation
Digital is no quick fix for the health system
Health operators know that digital technologies can make a big difference to patient care and to back-office admin, but changing long-established practices isn't easy or fast.
Ry Crozier
Aug 19 2019 3:38PM
Digital Nation
Waiting for the great leap forward in federal government
Federal government digital transformation efforts are patchy, a symptom of agencies' differing capabilities and mentality that government doesn't have to try hard to win customers.
Ry Crozier
Aug 19 2019 3:37PM
Digital Nation
The banker's new (digital) clothes
For Macquarie Bank, NAB, ANZ, HSBC and others, going digital to satisfy customers pitched them into unexpected competition ... for talent.
Ry Crozier
Aug 19 2019 3:36PM
Digital Nation
The ongoing education revolution
UNSW, Swinburne University, RMIT and educators at all levels are using digital technology to change experiences in the classroom, and turning to digital marketing to find the next generation of students.
Ry Crozier
Aug 19 2019 3:34PM
Digital Nation
For retailers, online convenience meets real-world experience
Coles and Woolworths know that digital lets traditional retailers create personal experiences, but born-online retailers are fighting back with tech and the human touch.
Ry Crozier
Aug 14 2019 1:50PM
Digital Nation
Universities prepare to deliver lifetime learning, lifetime engagement
But in new ways that go way beyond the ancient regime of showing up to hear a lecture.
Simon Sharwood
Feb 14 2019 6:03AM
Benchmarking Change
Procurement departments can't play chicken in a minefield of risks
Supply chains can ground aircraft or force police to handle irate fried chicken fanciers.
William Maher
,
Simon Sharwood
Jan 29 2019 6:55AM
Benchmarking Change
Persistent, unrelenting development is the IT department's new must-have. Here's what counts...
Product managers are the new development managers.
Staff Writers
Dec 11 2018 9:07PM
Benchmarking Change
HR is being forced to prioritise technology in the war for talent. Here's why...
Rapidly shifting work patterns mean HR teams must now be on top of tech to attract and retain crucial talent. Here's why ...
Simon Sharwood
Nov 28 2018 1:02PM
Benchmarking Change
Finance departments face new challenges
As we count down to the 2019 iTnews Benchmark Awards, we consider how technology is changing the role of the finance department.
William Maher
Nov 22 2018 12:45PM
Benchmarking Change
Celebrating change: the iTnews Benchmarks for 2019 now open
Join iTnews as we showcase organisations putting new tools to work changing - maybe even transforming - their operations. Entries are open now.
Simon Sharwood
Nov 16 2018 7:10AM
Benchmarking Change
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