optus

Optus network server failure downs NBN services in Queensland

Optus network server failure downs NBN services in Queensland

Follows two previous significant or major outages.
Andrew Colley Dec 3 2025 4:07PM Telco/ISP
Samsung handsets could be leaving hundreds of thousands at risk

Samsung handsets could be leaving hundreds of thousands at risk

Optus' worst-case scenario is 470,000 customers.
Andrew Colley Dec 3 2025 6:29AM Telco/ISP
Federal Court orders Google to pay $55 million for anti-competitive conduct

Federal Court orders Google to pay $55 million for anti-competitive conduct

Over agreement with Telstra on Google Search preloads.
Zachariah Kelly Dec 2 2025 4:04PM Hardware
ATA makes board chief executive-level club in bid for clout

ATA makes board chief executive-level club in bid for clout

Board to resign ahead of nominee vote next year.
Andrew Colley Nov 28 2025 6:52AM Telco/ISP
ATA asks fed gov to make triple zero "compliant" device list public

ATA asks fed gov to make triple zero "compliant" device list public

To help telcos meet regulatory obligations.
Andrew Colley Nov 27 2025 10:36AM Networking
TPG Telecom says disaster roaming deal with Telstra and Optus is close

TPG Telecom says disaster roaming deal with Telstra and Optus is close

MoU being finalised.
Andrew Colley Nov 27 2025 6:02AM Telco/ISP
Telstra emergency call ops did not spot Optus triple zero outage

Telstra emergency call ops did not spot Optus triple zero outage

Knew nothing until the next day.
Andrew Colley Nov 26 2025 4:07PM Telco/ISP
Triple Zero Custodian might force telcos to share info

Triple Zero Custodian might force telcos to share info

Its six work priorities are revealed.
Andrew Colley Nov 26 2025 6:17AM Telco/ISP
Optus takes $826,000 hit for anti-scam breaches

Optus takes $826,000 hit for anti-scam breaches

Vulnerability in third-party identity verification system was exploited.
Andrew Colley Nov 19 2025 6:35AM Security
TPG Telecom reports triple zero death linked to Samsung handset

TPG Telecom reports triple zero death linked to Samsung handset

Contacting customers with affected handsets.
Andrew Colley Nov 18 2025 10:25AM Telco/ISP
Telstra, Optus, TPG build new list of devices causing trouble for triple zero

Telstra, Optus, TPG build new list of devices causing trouble for triple zero

Say they could no longer wait for ACMA to do it.
Andrew Colley Nov 14 2025 4:18PM Telco/ISP
ACMA altering outage data handling as public register nears

ACMA altering outage data handling as public register nears

Prepares groundwork for incoming Triple Zero Guardian.
Andrew Colley Nov 11 2025 11:58AM Telco/ISP
Optus takes on 450 staff to address triple zero crisis

Optus takes on 450 staff to address triple zero crisis

Sweeping overhaul of call centre and network division procedures.
Andrew Colley Nov 3 2025 5:42PM Telco/ISP
Optus fast-tracks network operations insourcing from Nokia

Optus fast-tracks network operations insourcing from Nokia

Will take on 150 new staff to overhaul "procedures".
Andrew Colley Nov 3 2025 9:48AM Networking
Samsung triple zero firmware issue set to grow as inquiry nears

Samsung triple zero firmware issue set to grow as inquiry nears

More than one issue involved.
Andrew Colley Nov 2 2025 1:28PM Telco/ISP
The triple zero questions that won't go away

The triple zero questions that won't go away

Analysis: Why did carriers wait to block handsets they knew were a danger?
Andrew Colley Oct 29 2025 6:35AM Telco/ISP
Telstra finds firmware locked Samsung handsets to Vodafone for Triple-0 calls

Telstra finds firmware locked Samsung handsets to Vodafone for Triple-0 calls

Affected customers given 28 days to upgrade or be cut off.
Andrew Colley Oct 24 2025 11:34AM Telco/ISP
Optus brings in ex-NBN Co CIO to run technology

Optus brings in ex-NBN Co CIO to run technology

Current IT chief to leave in March.
Ry Crozier Oct 23 2025 4:48PM Training & Development
ACMA cracks down on mobile 000 'camp-on' failures

ACMA cracks down on mobile 000 'camp-on' failures

Testing rules arrive 18 months after they were recommended.
Andrew Colley Oct 22 2025 11:20AM Hardware
ACCAN calls for real-time, single source of truth on outages

ACCAN calls for real-time, single source of truth on outages

Carrier lobby calls it excessive red tape
Andrew Colley Oct 15 2025 6:23AM Telco/ISP

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