Business

Foxtel wants to 'proactively intervene' to address customer issues

Foxtel wants to 'proactively intervene' to address customer issues

Looks to sharpen its digital customer experience with transformation.
Kate Weber Jun 2 2021 6:54AM Strategy
SAP adopts flexible working, by popular demand

SAP adopts flexible working, by popular demand

For its 100,000 employees worldwide.
Staff Writers Jun 2 2021 6:50AM Strategy
Nine Entertainment signs content deal with Facebook, Google

Nine Entertainment signs content deal with Facebook, Google

Under Australia's news media bargaining code.
Staff Writer Jun 1 2021 1:03PM Strategy
NSW Customer Service dept hunts new CIO to lead merged IT group

NSW Customer Service dept hunts new CIO to lead merged IT group

Following restructure.
Justin Hendry Jun 1 2021 12:58PM Strategy
Yarra Valley Water spouts a single view of its assets with KPMG's 'Arwin'

Yarra Valley Water spouts a single view of its assets with KPMG's 'Arwin'

Platform being built with industry-wide ambitions in mind.
Justin Hendry Jun 1 2021 6:43AM Strategy
AAMI welcomes virtual human Ava to the team

AAMI welcomes virtual human Ava to the team

Trial with subset of motor insurance customers.
Kate Weber Jun 1 2021 6:26AM Strategy
UNSW gives dumped Data61 seL4 research group funding lifeline

UNSW gives dumped Data61 seL4 research group funding lifeline

Six-month backing to ensure long-term viability.
Justin Hendry May 31 2021 12:53PM Strategy
Tas govt selects Oracle to help manage Covid vaccine rollout

Tas govt selects Oracle to help manage Covid vaccine rollout

From booking to digital record.
Kate Weber May 31 2021 12:14PM Strategy
Aussie 'buy now, pay later' player Zip scales and matures its IT and security

Aussie 'buy now, pay later' player Zip scales and matures its IT and security

Podcast: Ephemeral infrastructure and operations at a fast-growing fintech.
Ry Crozier May 31 2021 6:30AM Financial Services
NAB drives digital into all parts of personal banking

NAB drives digital into all parts of personal banking

Chalks up milestones in home lending and chat messaging.
Kate Weber May 28 2021 12:40PM Financial Services
Vic govt kicks off search for Digital Victoria chief

Vic govt kicks off search for Digital Victoria chief

Calls for tech reformer ahead of July launch.
Justin Hendry May 28 2021 12:35PM Strategy
Dozens of NSW councils still without basic cyber security controls, audit finds

Dozens of NSW councils still without basic cyber security controls, audit finds

As work to develop a cyber policy for local government continues.
Justin Hendry May 28 2021 12:35PM Strategy
CBA flexes its digital muscle

CBA flexes its digital muscle

Uses data recipient accreditation and investments to drive first-mover advantage.
Kate Weber May 28 2021 6:55AM Financial Services
Human Rights Commission calls for temporary ban on 'high-risk' govt facial recognition

Human Rights Commission calls for temporary ban on 'high-risk' govt facial recognition

And an independent AI safety commissioner.
Justin Hendry May 28 2021 6:30AM Strategy
NBN Co overloaded its workforce scheduling system

NBN Co overloaded its workforce scheduling system

Doubled user base, choked system capacity.
Ry Crozier May 27 2021 2:39PM Strategy
IT contractors dwarf internal staff at Canberra's biggest agencies

IT contractors dwarf internal staff at Canberra's biggest agencies

DTA reveals snapshot of govt IT workforce.
Justin Hendry May 27 2021 6:38AM Strategy
Home Affairs slows 'pace' on passenger declarations, visas platform

Home Affairs slows 'pace' on passenger declarations, visas platform

Takes greater care to bake in health data capabilities.
Justin Hendry May 26 2021 1:12PM Strategy
Indonesian anti-graft activists complain of digital attacks

Indonesian anti-graft activists complain of digital attacks

Fear they are being targeted for speaking out.
Kate Lamb and Fanny Potkin May 26 2021 12:07PM Financial Services
Virgin Australia is spooling up analytics engines for air travel takeoff

Virgin Australia is spooling up analytics engines for air travel takeoff

Sets up COE, backed by three year platforms deal.
Ry Crozier May 26 2021 6:55AM Strategy
CBA invests $30 million into startup Little Birdie

CBA invests $30 million into startup Little Birdie

Plans to integrate startup's offers into CommBank app.
Kate Weber May 25 2021 12:11PM Financial Services

Log In

  |  Forgot your password?