Financial Services

Beyond Bank levels up frontline ops with refined data strategy

Beyond Bank levels up frontline ops with refined data strategy

Podcast: with CIO and group executive for technology Stevie-Ann Dovico.
Eleanor Dickinson Sep 15 2025 6:01AM Strategy
ING Bank Australia cuts days off rate renegotiation, loan top-ups

ING Bank Australia cuts days off rate renegotiation, loan top-ups

Digitises more of its mortgage processes.
Ry Crozier Sep 12 2025 6:45AM Financial Services
Bendigo Bank set to axe 145 "jobs" in technology division

Bendigo Bank set to axe 145 "jobs" in technology division

Impacting 637 workers.
Eleanor Dickinson Sep 11 2025 12:29PM Financial Services
Lendi Group unveils agentic AI-powered home loan 'guardian'

Lendi Group unveils agentic AI-powered home loan 'guardian'

Wants to be an "AI-native" organisation by mid-2026.
Ry Crozier Sep 11 2025 6:47AM Financial Services
NAB makes cuts to technology and enterprise operations division

NAB makes cuts to technology and enterprise operations division

Second 'big four' bank to reduce staff.
Ry Crozier Sep 10 2025 10:26AM Financial Services
ANZ's technology division to be impacted by planned cuts

ANZ's technology division to be impacted by planned cuts

Bank to cut 3500 staff, 1000 contractors.
Ry Crozier Sep 9 2025 4:28PM Financial Services
NSW Digital Minister urges PEXA to improve outage reporting

NSW Digital Minister urges PEXA to improve outage reporting

Follows 35 "significant" disruptions in 2025.
Eleanor Dickinson Sep 3 2025 2:54PM Financial Services
Macquarie Bank shores up AI readiness with 'Knowledge Platform'

Macquarie Bank shores up AI readiness with 'Knowledge Platform'

Built using Google Cloud's infrastructure.
Eleanor Dickinson Sep 1 2025 6:30AM Cloud
ANZ eyes 'compound' gains from GenAI

ANZ eyes 'compound' gains from GenAI

Follows adoption of ServiceNow’s Now Assist.
Eleanor Dickinson Aug 25 2025 6:51AM Financial Services
Jobs at risk as 'significant' restructure hits ANZ tech teams

Jobs at risk as 'significant' restructure hits ANZ tech teams

Union starts urgent consultations.
Eleanor Dickinson Aug 19 2025 12:33PM Financial Services
IAG uses GenAI to decide whether to send tradies for 'make safe' repairs

IAG uses GenAI to decide whether to send tradies for 'make safe' repairs

Builds model in Google Cloud.
Eleanor Dickinson Aug 18 2025 6:30AM Cloud
Suncorp deploys Duck Creek at AAMI

Suncorp deploys Duck Creek at AAMI

Ahead of broader rollout across Australian insurance businesses.
Ry Crozier Aug 15 2025 6:10AM Financial Services
CBA's leaders are keeping a close watch on AI metrics

CBA's leaders are keeping a close watch on AI metrics

Value realisation firmly on the executive radar.
Ry Crozier Aug 13 2025 2:54PM Financial Services
Westpac turns to AIOps and event-driven automation

Westpac turns to AIOps and event-driven automation

Infrastructure automation program evolves.
Ry Crozier Aug 11 2025 6:53AM Financial Services
Bendigo Bank acting CIO announces departure

Bendigo Bank acting CIO announces departure

Had held the role since last August.
Eleanor Dickinson Aug 5 2025 11:42AM Training & Development
CBA AI 'voice bot' deployment linked to review of 45 roles

CBA AI 'voice bot' deployment linked to review of 45 roles

Used to triage inbound calls.
Ry Crozier Jul 29 2025 11:23AM Financial Services
CBA using facial recognition logins to verify disputed payments

CBA using facial recognition logins to verify disputed payments

Data-matching technique used in an unfair dismissal case.
Ry Crozier Jul 11 2025 6:52AM Financial Services
Australia takes another step toward a central bank digital currency

Australia takes another step toward a central bank digital currency

Under Project Acacia.
Staff Writer Jul 11 2025 6:06AM Financial Services
nib develops Cortex-powered AI to streamline data migration

nib develops Cortex-powered AI to streamline data migration

Reduced around six months worth of manual work.
Eleanor Dickinson Jul 8 2025 6:18AM Software
In Pictures: Thales financial services CORIE roundtable

In Pictures: Thales financial services CORIE roundtable

A selection of photos from a recent iTnews executive roundtable lunch at the Park Hyatt in Sydney.
Velvet-Belle Templeman Jun 27 2025 2:55PM Financial Services

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