Financial Services

Westpac brings automation and AIOps to life, chasing CPU and memory alerts

Westpac brings automation and AIOps to life, chasing CPU and memory alerts

Reinforces priority focus areas.
Ry Crozier Jun 23 2026 6:50AM Financial Services
NAB builds integrated ops hub for threat intelligence

NAB builds integrated ops hub for threat intelligence

Brings together personnel from tech, cyber, fraud and other domains.
Ry Crozier Jun 22 2026 5:27PM Financial Services
Suncorp to have AI agents in insurance claims process as soon as this month

Suncorp to have AI agents in insurance claims process as soon as this month

Five agents will handle various sub-processes.
Ry Crozier Jun 22 2026 6:49AM Financial Services
How Lendi Group rebuilt its mortgage platform for the agentic era

How Lendi Group rebuilt its mortgage platform for the agentic era

Builds its own agentic orchestration layer.
Peter Griffin Jun 22 2026 5:00AM Cloud
CBA appoints new group CIO

CBA appoints new group CIO

Elevates CTO to executive leadership team.
Ry Crozier Jun 19 2026 9:35AM Financial Services
NAB taps Databricks' Genie AI tools to derive more value from its data

NAB taps Databricks' Genie AI tools to derive more value from its data

Improves customer communications around disputes. 
Ry Crozier Jun 18 2026 9:44AM Financial Services
ASX faces $20.5m penalty for failed blockchain-based system replacement

ASX faces $20.5m penalty for failed blockchain-based system replacement

Said system was "progressing well" when it wasn't.
Juha Saarinen Jun 15 2026 2:05PM Financial Services
Westpac is embedding AI across its core "flows"

Westpac is embedding AI across its core "flows"

Lays out vision for more personalised consumer finance and service.
Ry Crozier Jun 11 2026 6:41PM Financial Services
Cbus Super Fund's Group head of technology departs

Cbus Super Fund's Group head of technology departs

Following earlier appointment of a CTO.
Ry Crozier Jun 2 2026 6:59AM Financial Services
Lendi Group factors AI use into annual performance reviews

Lendi Group factors AI use into annual performance reviews

Part of its commitment to be ‘AI-native’.
Ry Crozier May 26 2026 6:12AM Financial Services
CBA's DevOps agent is helping on-call engineers on 2am wake-up duty

CBA's DevOps agent is helping on-call engineers on 2am wake-up duty

Finding root cause while engineers boot up.
Ry Crozier May 25 2026 6:39AM Financial Services
CBA looks to AI for workforce planning

CBA looks to AI for workforce planning

Automated continuous follow-up coming into view.
Andrew Colley May 22 2026 6:45AM Financial Services
AustralianSuper hires its first head of AI and automation

AustralianSuper hires its first head of AI and automation

Brings in a current vendor CTO.
Juha Saarinen May 20 2026 12:31PM Leadership
IAG drives AI more deeply across its operations

IAG drives AI more deeply across its operations

Chases three high-level opportunities, uses three methods to grow usage.
Ry Crozier May 13 2026 12:06AM Financial Services
Lendi Group runs first project through "agentic SDLC"

Lendi Group runs first project through "agentic SDLC"

Software delivery gets an AI makeover.
Ry Crozier May 12 2026 6:47AM Financial Services
CBA opens a second US 'tech hub'

CBA opens a second US 'tech hub'

Aims to get even closer to AI firms and development ecosystems.
Ry Crozier May 12 2026 6:35AM Financial Services
Great Southern Bank poised to reveal first AI agents

Great Southern Bank poised to reveal first AI agents

After massive data modernisation project.
Andrew Colley May 6 2026 6:33AM Software
NAB sees AI influence useful life and value of software

NAB sees AI influence useful life and value of software

Changes its capitalised software policy again.
Ry Crozier May 4 2026 5:30PM Financial Services
Macquarie Bank saves 130,000 hours in seven months of Gemini Enterprise use

Macquarie Bank saves 130,000 hours in seven months of Gemini Enterprise use

Reveals how it got risk teams onboard with adoption.
Ry Crozier Apr 29 2026 6:56AM Financial Services
NAB is building an "AI science" team

NAB is building an "AI science" team

Will build AI systems and products inhouse.
Ry Crozier Apr 28 2026 11:45AM Financial Services

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