Financial Services

HSBC appoints first chief AI officer

HSBC appoints first chief AI officer

As it seeks cost cuts.
Staff Writer Mar 24 2026 6:24AM Financial Services
NAB readies to scale AI-based customer interaction

NAB readies to scale AI-based customer interaction

Extends its 'customer brain'.
Andrew Colley Mar 20 2026 6:22AM Financial Services
CBA builds two AI agents to boost cyber defences

CBA builds two AI agents to boost cyber defences

For threat hunting and response.
Ry Crozier Mar 18 2026 6:39AM Security
Australian Unity's 'shift left' on code quality and security is just in time for AI

Australian Unity's 'shift left' on code quality and security is just in time for AI

"AI is genuinely increasing the volume of code."
Ry Crozier Mar 12 2026 6:45AM Financial Services
IAG prepares integration engineering for AI

IAG prepares integration engineering for AI

Exploring AI augmentation.
Andrew Colley Mar 10 2026 6:45AM Software
AFCA brings in ex-Beyond Bank CIO

AFCA brings in ex-Beyond Bank CIO

As its inaugural chief technology officer.
Ry Crozier Mar 2 2026 4:36PM Financial Services
Police Bank CIO exits

Police Bank CIO exits

After two-and-a-half years.
Ry Crozier Mar 2 2026 5:19AM Financial Services
How CBA unlocked 90 percent of its customer and transaction data

How CBA unlocked 90 percent of its customer and transaction data

Payoffs from SAP modernisation laid out.
Ry Crozier Feb 24 2026 6:47AM Financial Services
Suncorp looks to AI and core overhaul to address insurance affordability

Suncorp looks to AI and core overhaul to address insurance affordability

Tech investments continue.
Ry Crozier Feb 18 2026 7:02PM Financial Services
Macquarie brings agentic SRE to its digital bank

Macquarie brings agentic SRE to its digital bank

Taps Google principles and Dynatrace AI agents.
Ry Crozier Feb 18 2026 6:45AM Financial Services
Bendigo Bank cuts cost, time out of software development efforts

Bendigo Bank cuts cost, time out of software development efforts

With digital onboarding experience its first productivity 'trophy'.
Ry Crozier Feb 16 2026 5:26PM Financial Services
Concerns over Westpac Unite as tech chiefs depart

Concerns over Westpac Unite as tech chiefs depart

Timing questioned.
Andrew Colley Feb 13 2026 4:07PM Financial Services
AMP deploys over 400 AI agents across organisation

AMP deploys over 400 AI agents across organisation

As internal usage of the technology grows.
Ry Crozier Feb 12 2026 2:00PM Financial Services
Westpac CIO to retire this year

Westpac CIO to retire this year

Follows departure of CTO.
Ry Crozier Feb 10 2026 9:37AM Financial Services
CBA sets up dedicated AI risk committee for governance

CBA sets up dedicated AI risk committee for governance

Releases transparency report on breadth of AI use.
Juha Saarinen Feb 5 2026 1:31PM Governance
ANZ deploys Agentforce to supercharge new CRM system

ANZ deploys Agentforce to supercharge new CRM system

Used by business bankers and frontline teams.
Ry Crozier Feb 5 2026 11:15AM Financial Services
Beyond Bank's CIO exits

Beyond Bank's CIO exits

Leadership role rejigged as CTO.
Ry Crozier Feb 4 2026 6:39AM Financial Services
Westpac's Group CTO exits

Westpac's Group CTO exits

As bank lands ex-Cognizant and ANZ exec to run engineering.
Ry Crozier Jan 30 2026 6:28AM Financial Services
Fintech Airwallex to be audited by AUSTRAC

Fintech Airwallex to be audited by AUSTRAC

Over suspected compliance miss.
Staff Writer Jan 23 2026 12:15AM Financial Services
Macquarie Bank unveils customer-facing 'Q' AI agent

Macquarie Bank unveils customer-facing 'Q' AI agent

Available for mobile banking app and website customers.
Juha Saarinen Jan 20 2026 6:55AM Digital Nation

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