Financial Services

Westpac looks to broad AI integration within the business bank

Westpac looks to broad AI integration within the business bank

Will influence end-to-end lending, customer and banker-led activities.
Ry Crozier Oct 17 2025 6:49AM Financial Services
Macquarie Bank's digital chief to join Westpac

Macquarie Bank's digital chief to join Westpac

Responsibilities incorporated into remit of data and AI chief.
Ry Crozier Oct 16 2025 9:53AM Financial Services
ANZ Banking Group wants better value from its tech vendors

ANZ Banking Group wants better value from its tech vendors

Consultants and MSPs unlikely to get a look.
Ry Crozier Oct 13 2025 3:47PM Financial Services
ANZ CEO backs Plus tech stack, but changes "inefficient" delivery

ANZ CEO backs Plus tech stack, but changes "inefficient" delivery

Will completely build out frontend first.
Ry Crozier Oct 13 2025 2:29PM Financial Services
Macquarie Bank on board with Google Gemini

Macquarie Bank on board with Google Gemini

Wants all employees using AI daily within six months.
Andrew Colley Oct 10 2025 1:10PM Cloud
ANZ Banking Group appoints group CIO

ANZ Banking Group appoints group CIO

Starting in late November.
Ry Crozier Oct 9 2025 4:08PM Financial Services
CBA modernises its banking core

CBA modernises its banking core

Treads common migration path to newer cloud-native platform.
Ry Crozier Oct 8 2025 6:38AM Financial Services
PEXA's group CTO to leave next month

PEXA's group CTO to leave next month

With a new tech leader appointed.
Ry Crozier Oct 6 2025 10:52AM Financial Services
QBE shifts cyber leadership to the US

QBE shifts cyber leadership to the US

Interim cyber lead secures permanent position.
Zachariah Kelly Oct 3 2025 6:30AM Training & Development
Bendigo and Adelaide Bank is finding hardship in customer calls with AI

Bendigo and Adelaide Bank is finding hardship in customer calls with AI

Aims to surface detections to contact centre staff in real time.
Ry Crozier Oct 1 2025 3:56PM Financial Services
Insignia Financial consolidates its tech systems

Insignia Financial consolidates its tech systems

Podcast: Standardises on single observability platform, prepares for AI.
Kate Weber Sep 29 2025 6:15AM Software
Insignia Financial to move its entire VMware environment into the cloud

Insignia Financial to move its entire VMware environment into the cloud

Around 4000 machines to be moved.
Ry Crozier Sep 26 2025 6:40AM Financial Services
GIO deploys 'Postie Pat' to streamline offshore claims routing

GIO deploys 'Postie Pat' to streamline offshore claims routing

Virtual assistant optimises personal injury claims process.
Eleanor Dickinson Sep 25 2025 5:58AM Financial Services
NAB wants more customers onboard with AI

NAB wants more customers onboard with AI

Sees need for further education on benefits.
Ry Crozier Sep 24 2025 6:05AM Financial Services
CBA builds Lumos, an AI-driven accelerator to prepare applications for cloud

CBA builds Lumos, an AI-driven accelerator to prepare applications for cloud

Enables tens of applications per quarter to be modernised.
Ry Crozier Sep 23 2025 6:39AM Cloud
Beyond Bank levels up frontline ops with refined data strategy

Beyond Bank levels up frontline ops with refined data strategy

Podcast: with CIO and group executive for technology Stevie-Ann Dovico.
Eleanor Dickinson Sep 15 2025 6:01AM Strategy
ING Bank Australia cuts days off rate renegotiation, loan top-ups

ING Bank Australia cuts days off rate renegotiation, loan top-ups

Digitises more of its mortgage processes.
Ry Crozier Sep 12 2025 6:45AM Financial Services
Bendigo Bank set to axe 145 "jobs" in technology division

Bendigo Bank set to axe 145 "jobs" in technology division

Impacting 637 workers.
Eleanor Dickinson Sep 11 2025 12:29PM Financial Services
Lendi Group unveils agentic AI-powered home loan 'guardian'

Lendi Group unveils agentic AI-powered home loan 'guardian'

Wants to be an "AI-native" organisation by mid-2026.
Ry Crozier Sep 11 2025 6:47AM Financial Services
NAB makes cuts to technology and enterprise operations division

NAB makes cuts to technology and enterprise operations division

Second 'big four' bank to reduce staff.
Ry Crozier Sep 10 2025 10:26AM Financial Services

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