Customer success is something that Nick knows quite a bit about, with his laser focus on customer satisfaction and willingness to do whatever it takes to ensure customer relationships are healthy and mutually beneficial.
A team-focused individual, Nick is prepared to take the lead and make decisions to ensure optimal mutual outcomes. This is supported by a diverse work history across many Operational IT and Service Management positions giving him the experience to truely understand customer pain points.
Nick has the ability to understand and talk to complex topics, while his high EQ ensures that he is able to guide and question technical teams to get to the right outcome both internally and in collaboration with customers. He’s highly motivated in his role with Riverbed and driven to deliver value and manage as many relationships as possible across our customer base.
