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virgin australia
virgin australia
Virgin Australia uses Kafka to power up customer experience
Gets data to passengers and critical operational systems faster.
Ry Crozier
May 2 2025 6:47AM
Software
Virgin Australia to bring conversational AI into contact centres
For guests and Velocity members.
Kate Weber
Feb 27 2025 6:44AM
Emerging Tech
Virgin Australia checks if AI-powered personalisation will fly with customers
As part of a retail transformation.
Ry Crozier
Sep 24 2024 9:45AM
Cloud
Virgin Australia has built an enterprise architecture 'brain'
Helps airline remediate tech debt and inform business-critical systems replacement.
Ry Crozier
Sep 25 2023 2:40PM
Strategy
Virgin Australia baggage tracking tool takes off
Launched today within its app.
Kate Weber
Aug 29 2023 11:43AM
Software
Virgin Australia looks to strengthen its cyber security
Through at least seven new hires.
Kate Weber
Mar 7 2023 7:22AM
Strategy
Virgin Australia shifts to microservices, ditches legacy tech debt
In "new wave" of transformation.
Justin Hendry
Aug 11 2022 6:40AM
Strategy
Virgin Australia finds new head of technology
Emma Taylor internally promoted.
Kate Weber
May 31 2022 12:21PM
Training & Development
Virgin Australia is spooling up analytics engines for air travel takeoff
Sets up COE, backed by three year platforms deal.
Ry Crozier
May 26 2021 6:55AM
Strategy
Former Virgin Australia digital leader reappears at CAT dealer
James Staltari will oversee digital transformation.
Kate Weber
Apr 14 2021 6:50AM
Strategy
Virgin Australia rebuilds its IT leadership team
Part of technology restructure as it exits voluntary administration.
Kate Weber
Apr 9 2021 6:55AM
Strategy
Virgin Australia's CIO leaves for Ticketek parent TEG
After over five years at the airline.
Kate Weber
Jan 13 2021 12:28PM
Strategy
Virgin Australia's loyalty CIO decamps to icare NSW
Moves on after two years.
Justin Hendry
May 26 2020 12:07PM
Training & Development
Virgin Australia predicts personalisation hit from data use crackdown
Says it's being held to higher standard than law requires.
Ry Crozier
Oct 16 2019 7:08AM
Storage
Virgin Australia creates new tech chief role in restructure
CIO gets fresh reporting lines.
Justin Hendry
Aug 28 2019 11:57AM
Strategy
Virgin Australia’s check-in system checks out for the afternoon
Three-hour outage strands customers.
Matt Johnston
May 13 2019 5:58PM
Software
Virgin Australia to begin inflight wi-fi trial in April
Puts pressure on Qantas.
Ry Crozier
Mar 30 2017 2:52PM
Telco/ISP
Virgin Australia brings second marketing cloud to Velocity
Switch from Oracle to Adobe?
Ry Crozier
Aug 31 2016 10:24AM
Software
Virgin Australia names high-flying new CIO
Former Aurizon tech exec elevated to IT chief.
Andrew Sadauskas
Dec 4 2015 6:22AM
Strategy
Virgin Australia expands Sabre software deal
Despite 2013 global outage.
Paris Cowan
Jul 20 2015 11:59AM
Software
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