utility

Yarra Valley Water embarks on CX overhaul

Yarra Valley Water embarks on CX overhaul

Selects Salesforce Customer 360.
Nov 27 2020 7:00AM
Sydney Water's new software keeps tabs on $4bn transformation

Sydney Water's new software keeps tabs on $4bn transformation

Signs five-year software deal.
Nov 19 2020 6:44AM
Jetstar's head of digital moves to Origin Energy

Jetstar's head of digital moves to Origin Energy

Appointed as new retail CTO.
Oct 29 2020 6:53AM
Hunter Water loses IT chief

Hunter Water loses IT chief

Chief information and technology officer exits.
Jul 28 2020 11:54AM
Origin Energy pilots VMware Cloud on AWS

Origin Energy pilots VMware Cloud on AWS

Moves 100 workloads via DXC-run managed service.
Sep 4 2019 1:55PM
Vic water providers told to do more for control system security

Vic water providers told to do more for control system security

Matching focus on protecting corporate systems.
May 29 2019 11:33AM
ASUS users targeted in large supply chain attack

ASUS users targeted in large supply chain attack

Users infected via software update utility.
Mar 26 2019 1:37AM
AGL trains its chatbot Alfie to comprehend Aussie understatement

AGL trains its chatbot Alfie to comprehend Aussie understatement

Uses analytics to hear what customers are really asking.
Mar 13 2019 6:58AM
Qld energy utilities prepare for consumer data right

Qld energy utilities prepare for consumer data right

Legislation spurs open data vision.
Feb 18 2019 7:10AM
Commonwealth switches on critical infrastructure powers

Commonwealth switches on critical infrastructure powers

Utilities still have six months to report.
Jul 13 2018 11:00AM
AGL goes 'extreme SAP'

AGL goes 'extreme SAP'

No more big quarterly releases.
Jun 27 2018 6:56AM
Origin Energy CIO jumps to Telstra

Origin Energy CIO jumps to Telstra

Amid public cloud push.
Jun 7 2018 10:44PM
AGL transforms identity management for self-service

AGL transforms identity management for self-service

Why customers didn't want to use social logins to authenticate.
May 29 2018 7:01AM
Origin Energy expands public cloud push

Origin Energy expands public cloud push

"Re-assembles" cloud teams, earmarks more workloads.
May 3 2018 6:45AM
Utilities, ports may have to reveal IT outsourcers to govt

Utilities, ports may have to reveal IT outsourcers to govt

Security crackdown for critical infrastructure.
Oct 10 2017 12:59PM
Energy Australia turns to data to make customers happy

Energy Australia turns to data to make customers happy

Information systems consolidation pays off.
Oct 9 2017 11:50AM
Synergy hones agile delivery with BI, digital projects

Synergy hones agile delivery with BI, digital projects

Utility embarks on self-service drive.
Jun 27 2016 10:03AM
Inside Ergon Energy's field mobility transformation

Inside Ergon Energy's field mobility transformation

How it is changing electricity work.
May 14 2015 6:49AM
How Queensland Urban Utilities dealt with its workload explosion

How Queensland Urban Utilities dealt with its workload explosion

Cloud-based portal eases the strain.
Oct 24 2014 6:10PM
Aurora Energy rolls out workforce mobility program

Aurora Energy rolls out workforce mobility program

Replaces paper-based system with tablets.
May 5 2014 6:42AM

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