technician
NBN Co cancelled almost 58,000 technician appointments in April and May
But doesn’t link cancellations to problems with Unify.
Aug 5 2021 7:15AM
NBN Co calls audit of field technician pay
Says it is unable to replicate reports, but wants "line-of-sight traceability".
May 27 2021 12:29PM
Telstra builds ACE chatbot for its field technicians
To quiz internal contact centre and knowledge base.
Jan 30 2020 5:24PM
Telstra creates digital spaces for 5000 field technicians
Centralises access to tools, apps, and collaboration.
Nov 15 2019 7:25AM
NSW Police smash fake telco technician scam syndicate
Claimed to need remote access to fix internet flaw.
Jul 17 2019 12:33PM
NBN Co technicians now missing 469 appointments a day
But 150 a day just turn up early or late and complete the work.
Apr 1 2019 1:31PM
NBN Co completes testing of HFC network fixes
Needs up to 200 techs to do complex works.
Feb 28 2018 11:01AM
NBN Co sets up own labs to train its techs
Won’t rely on equipment makers to run training.
Sep 11 2017 6:30AM
Telstra to offer real-time billing, tracking of technicians
Embarks on 'digital first' strategy.
Mar 3 2014 3:07PM
Telco technician implicated in Aussie handgun ring
Imported pistols allegedly used in at least one Sydney shooting.
Mar 14 2012 2:29PM
Technician wages wi-fi war against neighbour
Sentenced to 18 years' jail.
Jul 13 2011 12:14PM
Mac 'fixer' busted in spyware sting
Allegedly recommended 'hot steam' to fix internal sensor.
Jun 10 2011 12:53PM
NBN Co to trial direct calls to ISPs' customers
Technician call-out confirmations to come direct.
May 11 2011 6:07AM
Warning: Five phone scams to avoid
ACCC and ACMA advise Australians to "hang up" on scammers.
Oct 12 2010 3:10PM
Fake Microsoft technicians on remote access rampage
Western Australian Consumer Protection issues warning.
Oct 12 2010 2:17PM
