Latest News
CBA using facial recognition logins to verify disputed payments
Australia takes another step toward a central bank digital currency
UK police arrest four over cyberattacks on M&S, Co-op and Harrods
Viva Energy completes greenfield HR setup in time for Coles cutover
Powercor to tap into agentic AI across the organisation
LOG IN
SUBSCRIBE
NEWS
GOVERNMENT
SECURITY
AI
DIGITAL NATION
RESOURCES
PODCAST
EVENTS
ADVERTISE
Search
BUSINESS
CLOUD
DATA CENTRE
EDUCATION
FINANCIAL SERVICES
HARDWARE
HEALTHCARE
INDUSTRIAL
NETWORKING
PROJECTS
SOFTWARE
STORAGE
STRATEGY
TECHNOLOGY
TELCO/ISP
HR
MARKETING
FINANCE
LEADERSHIP
GOVERNANCE
EMERGING TECH
STATE OF SECURITY 2025
State of HR Tech
State of AI 2024
Special Reports
Focal Points
MEDIA HUB
PARTNER CONTENT
PARTNER HUBS
RESEARCH
Data&AI Breakfast
SECURITY AWARDS
DIGITAL NATION AWARDS
BENCHMARK AWARDS
Digital As Usual
NEWS
BUSINESS
CLOUD
DATA CENTRE
EDUCATION
FINANCIAL SERVICES
HARDWARE
HEALTHCARE
INDUSTRIAL
NETWORKING
PROJECTS
SOFTWARE
STORAGE
STRATEGY
TECHNOLOGY
TELCO/ISP
GOVERNMENT
SECURITY
AI
DIGITAL NATION
HR
MARKETING
FINANCE
LEADERSHIP
GOVERNANCE
EMERGING TECH
RESOURCES
STATE OF SECURITY 2025
State of HR Tech
State of AI 2024
Special Reports
Focal Points
MEDIA HUB
PARTNER CONTENT
PARTNER HUBS
RESEARCH
PODCAST
EVENTS
Data&AI Breakfast
SECURITY AWARDS
DIGITAL NATION AWARDS
BENCHMARK AWARDS
Digital As Usual
ADVERTISE
Log In
Email:
Password:
Remember me
|
Forgot password?
Don't have an account? Register now!
Home
technician
technician
NBN Co cancelled almost 58,000 technician appointments in April and May
But doesn’t link cancellations to problems with Unify.
Ry Crozier
Aug 5 2021 7:15AM
Telco/ISP
NBN Co calls audit of field technician pay
Says it is unable to replicate reports, but wants "line-of-sight traceability".
Ry Crozier
May 27 2021 12:29PM
Telco/ISP
Telstra builds ACE chatbot for its field technicians
To quiz internal contact centre and knowledge base.
Ry Crozier
Jan 30 2020 5:24PM
Telco/ISP
Telstra creates digital spaces for 5000 field technicians
Centralises access to tools, apps, and collaboration.
Ry Crozier
Nov 15 2019 7:25AM
Software
NSW Police smash fake telco technician scam syndicate
Claimed to need remote access to fix internet flaw.
Ry Crozier
Jul 17 2019 12:33PM
Financial Services
NBN Co technicians now missing 469 appointments a day
But 150 a day just turn up early or late and complete the work.
Ry Crozier
Apr 1 2019 1:31PM
Telco/ISP
NBN Co completes testing of HFC network fixes
Needs up to 200 techs to do complex works.
Ry Crozier
Feb 28 2018 11:01AM
Telco/ISP
NBN Co sets up own labs to train its techs
Won’t rely on equipment makers to run training.
Ry Crozier
Sep 11 2017 6:30AM
Telco/ISP
Telstra to offer real-time billing, tracking of technicians
Embarks on 'digital first' strategy.
Allie Coyne
Mar 3 2014 3:07PM
Telco/ISP
Telco technician implicated in Aussie handgun ring
Imported pistols allegedly used in at least one Sydney shooting.
Ry Crozier
Mar 14 2012 2:29PM
Telco/ISP
Technician wages wi-fi war against neighbour
Sentenced to 18 years' jail.
Staff Writers
Jul 13 2011 12:14PM
Security
Mac 'fixer' busted in spyware sting
Allegedly recommended 'hot steam' to fix internal sensor.
Staff Writers
Jun 10 2011 12:53PM
Security
NBN Co to trial direct calls to ISPs' customers
Technician call-out confirmations to come direct.
Ry Crozier
May 11 2011 6:07AM
Telco/ISP
Warning: Five phone scams to avoid
ACCC and ACMA advise Australians to "hang up" on scammers.
Staff Writers
Oct 12 2010 3:10PM
Telco/ISP
Fake Microsoft technicians on remote access rampage
Western Australian Consumer Protection issues warning.
Negar Salek
Oct 12 2010 2:17PM
Security
Most popular tech stories
Woolworths Group consolidates 30,000 marketing assets into Adobe platform
El Jannah backs Salesforce martech stack to support store expansion
NSW gov employers 'should not' use AI for hiring decisions
Optus' first AI chief Samantha Lawson exits
L'Oréal links consumer spend uplift to CDP rollout
Ingram Micro hit by ransomware
PHOTOS: The M&A Session - Sydney
Dell’s new platform wants to end HCI vendor lock-in
Macquarie Cloud Services to move CareSuper from VMware on AWS to Azure
Announcing the 2025 Impact Awards Partner Leadership finalists
Blackberry celebrates "giant step forward"
Laing O'Rourke brings IoT to hard hats
Photos: The 2024 IoT Awards winners
Telstra to host IoT State of the Nation event on November 14
Co-founder of IoT telco Thinxtra Loïc Barancourt departs
Log In
Don't have an account? Register now!
Email:
Password:
Remember me
|
Forgot your password?