technician

Telstra builds ACE chatbot for its field technicians

Telstra builds ACE chatbot for its field technicians

To quiz internal contact centre and knowledge base.
Jan 30 2020 5:24PM
Telstra creates digital spaces for 5000 field technicians

Telstra creates digital spaces for 5000 field technicians

Centralises access to tools, apps, and collaboration.
Nov 15 2019 7:25AM
NSW Police smash fake telco technician scam syndicate

NSW Police smash fake telco technician scam syndicate

Claimed to need remote access to fix internet flaw.
Jul 17 2019 12:33PM
NBN Co technicians now missing 469 appointments a day

NBN Co technicians now missing 469 appointments a day

But 150 a day just turn up early or late and complete the work.
Apr 1 2019 1:31PM
NBN Co completes testing of HFC network fixes

NBN Co completes testing of HFC network fixes

Needs up to 200 techs to do complex works.
Feb 28 2018 11:01AM
NBN Co sets up own labs to train its techs

NBN Co sets up own labs to train its techs

Won’t rely on equipment makers to run training.
Sep 11 2017 6:30AM
Telstra to offer real-time billing, tracking of technicians

Telstra to offer real-time billing, tracking of technicians

Embarks on 'digital first' strategy.
Mar 3 2014 3:07PM
Telco technician implicated in Aussie handgun ring

Telco technician implicated in Aussie handgun ring

Imported pistols allegedly used in at least one Sydney shooting.
Mar 14 2012 2:29PM
Technician wages wi-fi war against neighbour

Technician wages wi-fi war against neighbour

Sentenced to 18 years' jail.
Jul 13 2011 12:14PM
Mac 'fixer' busted in spyware sting

Mac 'fixer' busted in spyware sting

Allegedly recommended 'hot steam' to fix internal sensor.
Jun 10 2011 12:53PM
NBN Co to trial direct calls to ISPs' customers

NBN Co to trial direct calls to ISPs' customers

Technician call-out confirmations to come direct.
May 11 2011 6:07AM
Warning: Five phone scams to avoid

Warning: Five phone scams to avoid

ACCC and ACMA advise Australians to "hang up" on scammers.
Oct 12 2010 3:10PM
Fake Microsoft technicians on remote access rampage

Fake Microsoft technicians on remote access rampage

Western Australian Consumer Protection issues warning.
Oct 12 2010 2:17PM

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