services australia

Services Australia to bring digital kiosks, wait tracking to service centres

Services Australia to bring digital kiosks, wait tracking to service centres

Becomes more like Service NSW.
Justin Hendry Sep 17 2020 12:15PM Strategy
Telstra to block Services Australia SMS phishing scams

Telstra to block Services Australia SMS phishing scams

Launches pilot program.
Justin Hendry Sep 15 2020 3:34PM Strategy
Services Australia prepares to match payroll data to prevent overpayments

Services Australia prepares to match payroll data to prevent overpayments

Data exchange rises from the ashes of robodebt.
Justin Hendry Sep 15 2020 6:55AM Strategy
Deloitte's son-of-myGov platform build price jumps another $5 million

Deloitte's son-of-myGov platform build price jumps another $5 million

Six-month contract now worth $28 million.
Justin Hendry Sep 4 2020 5:00PM Strategy
Services Australia poaches DFAT CIO for CISO

Services Australia poaches DFAT CIO for CISO

After former IT security chief joined Telstra.
Justin Hendry Sep 2 2020 6:55AM Security
Centrelink's new payments engine enters build phase

Centrelink's new payments engine enters build phase

Infosys completes proof of design, picks up $143m contract.
Justin Hendry Aug 11 2020 6:58AM Strategy
Services Australia chatbot use soars 600 percent during COVID

Services Australia chatbot use soars 600 percent during COVID

More than five million hits in five weeks.
Justin Hendry Aug 4 2020 12:04PM Software
Australia's most impersonated government agencies

Australia's most impersonated government agencies

As ranked by the ACCC.
Justin Hendry Jul 21 2020 11:13AM Security
Medicare to reuse Centrelink's new payments calculator

Medicare to reuse Centrelink's new payments calculator

Pegasystems platform to be utilised across Services Australia.
Justin Hendry Jul 7 2020 6:34PM Strategy
Services Australia loses CISO Narelle Devine

Services Australia loses CISO Narelle Devine

Will move to Telstra to fill vacant Asia Pacific CISO role.
Ry Crozier Jun 25 2020 3:21PM Security
ATO to match data for early access super scheme, JobKeeper crackdown

ATO to match data for early access super scheme, JobKeeper crackdown

Three million Aussies in the crosshairs.
Justin Hendry Jun 23 2020 1:36PM Security
Centrelink hit by online income reporting outage

Centrelink hit by online income reporting outage

Both myGov and Centrelink app impacted.
Justin Hendry Jun 11 2020 12:27PM Software
Centrelink IT reformer recognised in Queen's Birthday honours

Centrelink IT reformer recognised in Queen's Birthday honours

Awarded PSM for welfare payments infrastructure.
Justin Hendry Jun 9 2020 3:00PM Strategy
Son-of-myGov platform build price climbs again

Son-of-myGov platform build price climbs again

Deloitte gets another $3.5m.
Justin Hendry Jun 2 2020 5:30PM Strategy
Govt to pay back $721m wrongly raised through robodebt

Govt to pay back $721m wrongly raised through robodebt

Finally bites the bullet.
Justin Hendry May 29 2020 4:01PM Strategy
Centrelink loses welfare payments overhaul chief

Centrelink loses welfare payments overhaul chief

Former Human Services CTO drafted in.
Justin Hendry May 25 2020 5:15PM Strategy
Services Australia's voice biometrics library passes 1.2 million

Services Australia's voice biometrics library passes 1.2 million

Customers sign-up in increasing numbers after user improvements.
Justin Hendry May 21 2020 6:48AM Strategy
Deloitte's son-of-myGov platform price doubles to $20m

Deloitte's son-of-myGov platform price doubles to $20m

GOVDXP development costs soar two months in.
Justin Hendry May 19 2020 4:30PM Strategy
NDIS goes with Salesforce for second CRM

NDIS goes with Salesforce for second CRM

And starts developing a new participant app.
Justin Hendry May 19 2020 12:47AM Strategy
Deloitte collect $9.5m for stage one of myGov rebuild

Deloitte collect $9.5m for stage one of myGov rebuild

Beta platform slated for September.
Justin Hendry May 11 2020 3:27PM Strategy

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