services australia

Job seekers had payments cancelled unlawfully by gov IT system

Job seekers had payments cancelled unlawfully by gov IT system

Automated decision-making back in spotlight.
Ry Crozier Aug 6 2025 6:18AM Software
Services Australia revamps intranet as internal info access fragments

Services Australia revamps intranet as internal info access fragments

Looks to re-establish it as the “main source of truth”.
Ry Crozier Jun 18 2025 11:22AM Cloud
Services Australia refines public data to guide external AI use

Services Australia refines public data to guide external AI use

Prepares public channels for "easier AI consumption".
Eleanor Dickinson May 27 2025 6:21AM Software
Services Australia describes fraud, debt-related machine learning use cases

Services Australia describes fraud, debt-related machine learning use cases

A "long, long way" from being production-ready.
Ry Crozier Feb 28 2025 6:55AM Security
Services Australia signs $226m data centre service extension

Services Australia signs $226m data centre service extension

Covers two CDC facilities.
Eleanor Dickinson Feb 13 2025 6:27AM Cloud
Services Australia draws up 10-year IT architecture strategy

Services Australia draws up 10-year IT architecture strategy

Will finalise by July.
Eleanor Dickinson Jan 29 2025 6:57AM Software
Dept of Health and Aged Care is under new cyber leadership

Dept of Health and Aged Care is under new cyber leadership

New hire comes across from Services Australia.
Eleanor Dickinson Oct 1 2024 6:45AM Security
Services Australia's sweeping security uplift plans for myGov

Services Australia's sweeping security uplift plans for myGov

After account abuse, inconsistent processes and lack of intel sharing uncovered.
Ry Crozier Aug 9 2024 6:30AM Security
Services Australia's VMware licensing and support hits $94m

Services Australia's VMware licensing and support hits $94m

Marks a 20 percent hike from previous deals.
Eleanor Dickinson Jul 5 2024 4:20AM Software
Services Australia brings veteran functions into myGov app

Services Australia brings veteran functions into myGov app

Will apply to 300,000 veteran card holders.
Eleanor Dickinson Jun 28 2024 6:20AM Software
ATO to ingest daily Medicare data to check levy exemption claims

ATO to ingest daily Medicare data to check levy exemption claims

As volume of checks required grows to 180,000 a year.
Jeremy Nadel Jun 28 2024 6:10AM Financial Services
Services Australia to use Optus for contact centre management services

Services Australia to use Optus for contact centre management services

Will transition off existing Telstra-based service this year.
Ry Crozier Jun 7 2024 6:43AM Cloud
UX pushes out government's $389m health IT modernisation

UX pushes out government's $389m health IT modernisation

Follows earlier challenges with finding developers.
Ry Crozier Jun 5 2024 6:53AM Software
Services Australia to run end-to-end architecture review

Services Australia to run end-to-end architecture review

Will remap and cost upgrade paths for key applications.
Ry Crozier Jun 4 2024 6:52AM Software
Services Australia lands $630m for myGov

Services Australia lands $630m for myGov

Budget 2024: Four-plus years of funding certainty for digital service delivery platform.
Ry Crozier May 14 2024 8:39PM Software
Services Australia hits Java, Angular dev pool shortage

Services Australia hits Java, Angular dev pool shortage

As it tackles large and small programs of work simultaneously.
Ry Crozier Feb 15 2024 7:14AM Software
Services Australia to overhaul telecoms for first time in 12 years

Services Australia to overhaul telecoms for first time in 12 years

Will tread SD-WAN, SASE paths.
Ry Crozier Jan 10 2024 6:55AM Telco/ISP
Services Australia vets customer data after Brisbane medical group breach

Services Australia vets customer data after Brisbane medical group breach

"Administrative mailbox" targeted.
Ry Crozier Dec 1 2023 6:42AM Security
Gov considers automated decision-making laws

Gov considers automated decision-making laws

Will review inter-agency data matching.
Jeremy Nadel Nov 14 2023 6:28AM Software
Services Australia's digital credential sharing with NSW on ice

Services Australia's digital credential sharing with NSW on ice

Since the change of state government in March.
Ry Crozier Oct 25 2023 6:48PM Software

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