services australia

Services Australia to bring digital kiosks, wait tracking to service centres

Services Australia to bring digital kiosks, wait tracking to service centres

Becomes more like Service NSW.
Sep 17 2020 12:15PM
Telstra to block Services Australia SMS phishing scams

Telstra to block Services Australia SMS phishing scams

Launches pilot program.
Sep 15 2020 3:34PM
Services Australia prepares to match payroll data to prevent overpayments

Services Australia prepares to match payroll data to prevent overpayments

Data exchange rises from the ashes of robodebt.
Sep 15 2020 6:55AM
Deloitte's son-of-myGov platform build price jumps another $5 million

Deloitte's son-of-myGov platform build price jumps another $5 million

Six-month contract now worth $28 million.
Sep 4 2020 5:00PM
Services Australia poaches DFAT CIO for CISO

Services Australia poaches DFAT CIO for CISO

After former IT security chief joined Telstra.
Sep 2 2020 6:55AM
Centrelink's new payments engine enters build phase

Centrelink's new payments engine enters build phase

Infosys completes proof of design, picks up $143m contract.
Aug 11 2020 6:58AM
Services Australia chatbot use soars 600 percent during COVID

Services Australia chatbot use soars 600 percent during COVID

More than five million hits in five weeks.
Aug 4 2020 12:04PM
Australia's most impersonated government agencies

Australia's most impersonated government agencies

As ranked by the ACCC.
Jul 21 2020 11:13AM
Medicare to reuse Centrelink's new payments calculator

Medicare to reuse Centrelink's new payments calculator

Pegasystems platform to be utilised across Services Australia.
Jul 7 2020 6:34PM
Services Australia loses CISO Narelle Devine

Services Australia loses CISO Narelle Devine

Will move to Telstra to fill vacant Asia Pacific CISO role.
Jun 25 2020 3:21PM
ATO to match data for early access super scheme, JobKeeper crackdown

ATO to match data for early access super scheme, JobKeeper crackdown

Three million Aussies in the crosshairs.
Jun 23 2020 1:36PM
Centrelink hit by online income reporting outage

Centrelink hit by online income reporting outage

Both myGov and Centrelink app impacted.
Jun 11 2020 12:27PM
Centrelink IT reformer recognised in Queen's Birthday honours

Centrelink IT reformer recognised in Queen's Birthday honours

Awarded PSM for welfare payments infrastructure.
Jun 9 2020 3:00PM
Son-of-myGov platform build price climbs again

Son-of-myGov platform build price climbs again

Deloitte gets another $3.5m.
Jun 2 2020 5:30PM
Govt to pay back $721m wrongly raised through robodebt

Govt to pay back $721m wrongly raised through robodebt

Finally bites the bullet.
May 29 2020 4:01PM
Centrelink loses welfare payments overhaul chief

Centrelink loses welfare payments overhaul chief

Former Human Services CTO drafted in.
May 25 2020 5:15PM
Services Australia's voice biometrics library passes 1.2 million

Services Australia's voice biometrics library passes 1.2 million

Customers sign-up in increasing numbers after user improvements.
May 21 2020 6:48AM
Deloitte's son-of-myGov platform price doubles to $20m

Deloitte's son-of-myGov platform price doubles to $20m

GOVDXP development costs soar two months in.
May 19 2020 4:30PM
NDIS goes with Salesforce for second CRM

NDIS goes with Salesforce for second CRM

And starts developing a new participant app.
May 19 2020 12:47AM
Deloitte collect $9.5m for stage one of myGov rebuild

Deloitte collect $9.5m for stage one of myGov rebuild

Beta platform slated for September.
May 11 2020 3:27PM

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