services australia

Services Australia's CIDO heads to RBA

Services Australia's CIDO heads to RBA

To take up vacant CIO role.
Ry Crozier Aug 24 2026 12:32PM Financial Services
Public Sector Tech Report 2026: Federal Government

Public Sector Tech Report 2026: Federal Government

How federal government is building AI around trust.
Brad Howarth Aug 19 2026 12:22PM Public Sector Tech Report 2026
Services Australia tips virtual desktop consolidation

Services Australia tips virtual desktop consolidation

Aims to reduce technical and financial overheads.
Ry Crozier Apr 20 2026 6:42AM Cloud
Services Australia to document 40 years of business rules in core ISIS system

Services Australia to document 40 years of business rules in core ISIS system

To provide assurance around aged pension payments.
Ry Crozier Jan 29 2026 12:49PM Software
Services Australia to tap law enforcement data for staff security

Services Australia to tap law enforcement data for staff security

Privacy obligations competing with staff safety concerns.
Andrew Colley Jan 15 2026 6:43AM Cloud
Services Australia may get powers to rein in data breach exposure

Services Australia may get powers to rein in data breach exposure

As Centrelink and Medicare identifiers continue to be compromised.
Ry Crozier Dec 10 2025 11:48AM Security
Services Australia to "uplift" child support online account platform

Services Australia to "uplift" child support online account platform

Will tap into existing resources and "technology patterns".
Zachariah Kelly Oct 31 2025 6:24AM Software
Job seekers had payments cancelled unlawfully by gov IT system

Job seekers had payments cancelled unlawfully by gov IT system

Automated decision-making back in spotlight.
Ry Crozier Aug 6 2025 6:18AM Software
Services Australia revamps intranet as internal info access fragments

Services Australia revamps intranet as internal info access fragments

Looks to re-establish it as the “main source of truth”.
Ry Crozier Jun 18 2025 11:22AM Cloud
Services Australia refines public data to guide external AI use

Services Australia refines public data to guide external AI use

Prepares public channels for "easier AI consumption".
Eleanor Dickinson May 27 2025 6:21AM Software
Services Australia describes fraud, debt-related machine learning use cases

Services Australia describes fraud, debt-related machine learning use cases

A "long, long way" from being production-ready.
Ry Crozier Feb 28 2025 6:55AM Security
Services Australia signs $226m data centre service extension

Services Australia signs $226m data centre service extension

Covers two CDC facilities.
Eleanor Dickinson Feb 13 2025 6:27AM Cloud
Services Australia draws up 10-year IT architecture strategy

Services Australia draws up 10-year IT architecture strategy

Will finalise by July.
Eleanor Dickinson Jan 29 2025 6:57AM Software
Dept of Health and Aged Care is under new cyber leadership

Dept of Health and Aged Care is under new cyber leadership

New hire comes across from Services Australia.
Eleanor Dickinson Oct 1 2024 6:45AM Security
Services Australia's sweeping security uplift plans for myGov

Services Australia's sweeping security uplift plans for myGov

After account abuse, inconsistent processes and lack of intel sharing uncovered.
Ry Crozier Aug 9 2024 6:30AM Security
Services Australia's VMware licensing and support hits $94m

Services Australia's VMware licensing and support hits $94m

Marks a 20 percent hike from previous deals.
Eleanor Dickinson Jul 5 2024 4:20AM Software
Services Australia brings veteran functions into myGov app

Services Australia brings veteran functions into myGov app

Will apply to 300,000 veteran card holders.
Eleanor Dickinson Jun 28 2024 6:20AM Software
ATO to ingest daily Medicare data to check levy exemption claims

ATO to ingest daily Medicare data to check levy exemption claims

As volume of checks required grows to 180,000 a year.
Jeremy Nadel Jun 28 2024 6:10AM Financial Services
Services Australia to use Optus for contact centre management services

Services Australia to use Optus for contact centre management services

Will transition off existing Telstra-based service this year.
Ry Crozier Jun 7 2024 6:43AM Cloud
UX pushes out government's $389m health IT modernisation

UX pushes out government's $389m health IT modernisation

Follows earlier challenges with finding developers.
Ry Crozier Jun 5 2024 6:53AM Software

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