services australia

Services Australia's IT contractor dependency slammed by union

Services Australia's IT contractor dependency slammed by union

Technology services group now mostly non-APS staff.
Justin Hendry Mar 18 2021 6:55AM Strategy
Govt urged to bring Veterans' Affairs dept IT back in-house

Govt urged to bring Veterans' Affairs dept IT back in-house

CPSU wants Services Australia shared services arrangement reviewed.
Justin Hendry Mar 16 2021 12:46PM Strategy
DTA reveals Canberra's 84 costliest in-flight IT projects

DTA reveals Canberra's 84 costliest in-flight IT projects

Home Affairs tops the list.
Justin Hendry Mar 4 2021 12:15PM Strategy
Infosys scores another $40m for Centrelink payments engine build

Infosys scores another $40m for Centrelink payments engine build

Overhaul costs hit $200m.
Justin Hendry Feb 24 2021 6:57AM Strategy
Deloitte revealed as first systems integrator for new myGov platform

Deloitte revealed as first systems integrator for new myGov platform

Joins three-strong vendor panel.
Justin Hendry Feb 11 2021 1:21PM Strategy
ATO to keep JobMaker businesses honest with data matching

ATO to keep JobMaker businesses honest with data matching

Expands Covid compliance program.
Justin Hendry Feb 10 2021 12:54PM Security
Services Australia in CX software search for son-of-myGov platform

Services Australia in CX software search for son-of-myGov platform

Pushes ahead with GOVDXP build.
Justin Hendry Feb 9 2021 8:51AM Strategy
Meet the federal government finalists in the 2021 iTnews Benchmark Awards

Meet the federal government finalists in the 2021 iTnews Benchmark Awards

Recognising standout federal government IT projects.
Staff Writer Feb 3 2021 12:28PM Projects
Centrelink IT overhaul spend hits $1 billion as WPIT enters final leg

Centrelink IT overhaul spend hits $1 billion as WPIT enters final leg

Seven-year project has saved $278 million so far.
Justin Hendry Jan 12 2021 6:58AM Strategy
Digital ID finally comes to myGov

Digital ID finally comes to myGov

Forgetting your password just became a thing of the past.
Justin Hendry Dec 10 2020 6:59AM Security
Govt settles robodebt class action, agrees to pay $112m in compensation

Govt settles robodebt class action, agrees to pay $112m in compensation

On day of planned trial.
Justin Hendry Nov 16 2020 3:04PM Strategy
Reading the tea leaves: How Services Australia used analytics during Covid

Reading the tea leaves: How Services Australia used analytics during Covid

Key to Centrelink online services, telephony fixes.
Justin Hendry Nov 13 2020 6:55AM Strategy
Services Australia repurposed a years-old ID solution to meet Covid demand

Services Australia repurposed a years-old ID solution to meet Covid demand

'Connected ID' fills the gap.
Justin Hendry Nov 5 2020 1:13PM Security
First payments now flowing through Centrelink's SAP payments platform

First payments now flowing through Centrelink's SAP payments platform

'Payment Utility' replaces ISIS for parenting allowance, pensions.
Justin Hendry Nov 3 2020 6:42AM Strategy
JobKeeper data matching flags 135,000 payment discrepancies

JobKeeper data matching flags 135,000 payment discrepancies

Program informing "proactive" compliance approach.
Justin Hendry Oct 30 2020 11:53AM Software
Services Australia trials OCR on Centrelink claims

Services Australia trials OCR on Centrelink claims

Capgemini solution accelerates document processing.
Justin Hendry Oct 16 2020 12:51PM Strategy
Centrelink IT overhaul scores $540m for final tranche

Centrelink IT overhaul scores $540m for final tranche

Budget 2020: WPIT allocation surpasses $1.1bn.
Justin Hendry Oct 6 2020 9:50PM Strategy
Son-of-myGov working beta quietly arrives

Son-of-myGov working beta quietly arrives

But most services still on their way.
Justin Hendry Sep 29 2020 6:55AM Software
Centrelink IT system risks 'largely' managed during WPIT overhaul

Centrelink IT system risks 'largely' managed during WPIT overhaul

But original purpose of billion-dollar rebuild in jeopardy, auditor finds.
Justin Hendry Sep 25 2020 12:58PM Strategy
Services Australia to bring digital kiosks, wait tracking to service centres

Services Australia to bring digital kiosks, wait tracking to service centres

Becomes more like Service NSW.
Justin Hendry Sep 17 2020 12:15PM Strategy

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