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qualtrics
qualtrics
South32 looking to AI to predict employee outcomes
Across safety, performance and culture.
Kate Weber
Jun 19 2025 10:55AM
HR
David Jones shapes store design, lease negotiations with customer feedback
Multiple parts of retail business benefit from "quick and meaningful data".
Kate Weber
Jun 4 2025 4:18AM
Marketing
Flight Centre finds the ‘why’ with natural language processing capabilities
“Knowing how our customers feel is good, but knowing what to do about that is better.”
Kate Weber
Aug 1 2024 1:30PM
Marketing
How Endeavour Group reduced turnover by 7 percent
Introduced leadership development solution.
Kate Weber
Jul 31 2024 5:58PM
HR
Cochlear strengthens insights
Allowing the company to focus on broader issues.
Kate Weber
Jul 26 2024 2:20PM
HR
Hilton’s new ‘stay score’ system provides holistic customer view
Transforms the voice of the customer
Kate Weber
Jul 23 2024 2:55PM
Marketing
Venues NSW ready to dive deeper into the customer journey
As it looks at AI solutions.
Kate Weber
Jul 18 2024 10:52AM
Marketing
Partner Content
How AI will transform customer experience
Enhancing customer relations.
Staff Writer
Nov 28 2023 10:00AM
Partner Content
Partner Content
Why rich, unique data is key to great AI-enabled customer and employee experiences
AI empowers meaningful customer-employee connections.
Staff Writer
Nov 7 2023 4:00AM
Partner Content
Case study: Freedom Furniture uses data to gain customer trust
Increased web traffic and customer repurchase.
Athina Mallis
Oct 24 2023 11:46AM
Marketing
Woolworths centralises its customer research operations
Underpinned by Qualtrics software.
Ry Crozier
Jul 4 2023 12:02PM
Software
Using data to bring customers and brands together
The impact of data and analytics on marketing.
Athina Mallis
Jun 15 2023 9:50AM
Marketing
Partner Content
Making sense of every piece of customer feedback to deliver better experiences
Tech aids data collection, insights, and relationship building.
Digital Nation Staff
Jun 6 2023 8:25AM
Partner Content
Airtasker turns to Qualtrics in brand transformation
Opens up consumer insights.
Kate Weber
May 24 2023 6:57AM
Software
How Southwest Airlines rallies its employees during a crisis
Whitney Eichinger, SVP, culture and communications, Southwest Airlines.
Athina Mallis
Mar 16 2023 7:24AM
HR
The importance of listening to customers: Utah Jazz CXO
Andrea Williams, chief experience officer, Utah Jazz.
Athina Mallis
Mar 13 2023 2:39PM
Marketing
How Shake Shack meets customer expectations as a global brand
More than 300 stores worldwide.
Athina Mallis
Mar 10 2023 9:06AM
Marketing
Create an environment that drives the culture you want: Coca-Cola VP
Tapaswee Chandele, global VP talent and development at Coca Cola.
Athina Mallis
Mar 9 2023 8:22AM
HR
SAP explores Qualtrics stake sale
Refocuses on cloud business.
Kirsti Knolle and Supantha Mukherjee
Jan 27 2023 9:40AM
Software
Flight Centre looks to boost customer retention across corporate brands
Deploys Qualtrics under enhanced 'voice of customer' program.
Kate Weber
Nov 4 2022 6:54AM
Strategy
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