outsourcing

Zurich UK cops $4m data loss fine

Zurich UK cops $4m data loss fine

Process outsourcing woes
Liam Tung Aug 25 2010 7:00AM Security
Telstra looks to remote workers for 24/7 call centres

Telstra looks to remote workers for 24/7 call centres

Mix of offshore and onshore staff.
Angus Kidman Aug 18 2010 2:50PM Telco/ISP
Amadeus reaps benefits of in-house IT

Amadeus reaps benefits of in-house IT

Outgoing CEO explains why its data centre could not be outsourced.
Liz Tay Aug 4 2010 5:33PM Storage
VHA outsources corporate IT support to ASG

VHA outsources corporate IT support to ASG

Multi-million dollar deal.
Ry Crozier Jun 25 2010 12:12PM Hardware
Referral networks grow Salmat's outsourcing business

Referral networks grow Salmat's outsourcing business

Third-party partnerships get problems solved.
Liz Tay Jun 23 2010 1:13PM Training & Development
Q&A: Jetstar CIO talks lean IT

Q&A: Jetstar CIO talks lean IT

Podcast: Jetstar CIO Stephen Tame on costs, carbon and the NBN.
Brett Winterford Jun 8 2010 2:37AM Strategy
Indian outsourcing firm looks to prison for data entry work

Indian outsourcing firm looks to prison for data entry work

Inmates signed up for Business Process Outsourcing.
Iain Thomson May 13 2010 12:56PM Training & Development
Jetstar: How to run IT with five staff

Jetstar: How to run IT with five staff

Who needs in-house skills when you’ve got the cloud?
Brett Winterford May 11 2010 6:00AM Training & Development
VHA inks seven-year network outsourcing deal

VHA inks seven-year network outsourcing deal

UPDATE: Ericsson kit to be removed before end-of-life.
Ry Crozier May 6 2010 12:46PM Hardware
Telstra loses grip on Woolworths

Telstra loses grip on Woolworths

Multi-sourcing strategy backed by Dimension Data.
Brett Winterford Apr 8 2010 11:01AM Telco/ISP
Wipro opens Melbourne development centre

Wipro opens Melbourne development centre

Services Origin Energy among other customers.
Staff Writers Mar 30 2010 2:04PM Software
Capgemini offers test-and-dev as a service

Capgemini offers test-and-dev as a service

Partners with data centre HarbourMSP and HP for first of cloud services.
Brett Winterford Mar 10 2010 3:39PM Software
Opinion: The five pitfalls of outsourcing

Opinion: The five pitfalls of outsourcing

Contract negotiator discusses novice outsourcers fail.
Julian S Mar 4 2010 6:14AM Strategy
Suncorp extends Unisys payment processing deal

Suncorp extends Unisys payment processing deal

Between two and three years added to contracts.
Staff Writers Feb 3 2010 2:26PM Strategy
Outsourcing emerges from the recession

Outsourcing emerges from the recession

Contract value up 61 percent.
Rosalie Marshall Feb 3 2010 6:46AM Financial Services
Railcorp and Fujitsu outsourcing back on track

Railcorp and Fujitsu outsourcing back on track

Railcorp still without a CIO.
Staff Writers Jan 27 2010 3:25PM Hardware
Unisys modernises QLD TAFE IT services

Unisys modernises QLD TAFE IT services

Three-year extension to 12-year relationship.
Staff Writers Jan 20 2010 12:02PM Hardware
Infosys moves into NZ on back of Telecom deal

Infosys moves into NZ on back of Telecom deal

Infosys Australia takes control of the Indian giant's operations in New Zealand.
Brett Winterford Dec 11 2009 12:36PM Telco/ISP
HealthStream nabs nib as first customer

HealthStream nabs nib as first customer

Outsourcer takes on claims data capture.
Staff Writers Sep 29 2009 4:00PM Software
Virgin Blue hands over the keys to Verizon

Virgin Blue hands over the keys to Verizon

Outsources maintenance of core business applications.
Ben Grubb Sep 23 2009 4:12PM Software

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