omnichannel
Woolworths Finance Shared Services undergoes transformation
Of its customer and supplier contact operations.
Oct 20 2021 6:33AM
Royal Automobile Club of WA creates omnichannel experience
Deploys cloud contact centre solution.
Mar 22 2021 12:31PM
Millennials might swipe, can't screw: Bunnings boss nails omnichannel
You want installation with that?
Mar 21 2019 11:03PM
Tech the silver lining in Myer’s tough six months
Retailer hopes to reap rewards from IT investment.
Mar 16 2017 5:35PM
Myer pours $100m into omni-channel overhaul
Outlines $600m company-wide transformation.
Sep 1 2015 9:29AM
Vodafone invests in social to combat customer churn
Seeks an 'omnichannel' view of customers.
Nov 19 2013 12:42PM
Myer automates online order management
Last big-ticket item in omnichannel rollout.
May 22 2013 10:54AM
Winning Group pursues single customer view
Appoints CTO, plots smart device rollout.
Jan 23 2013 2:33PM
Myer pushes into Apple's Passbook
Promotes digital gift certificates.
Dec 19 2012 7:00AM
