omnichannel
Promoted Content
Harnessing the power of omnichannel communications
Listen to our interview with Twilio’s principal Developer Evangelist Phil Nash.
Apr 11 2022 4:24PM
Promoted Content
Why it's more important than ever to ditch outdated CMSs
Outdated technology stacks are compromising modern customer experiences.
Feb 23 2022 11:54AM
Super Retail Group spends $31.4m on 'omni-retail' and IT projects
Huge growth in digital sales.
Feb 21 2022 12:07PM
Promoted Content
How developers are building "platform omnipresence" for companies
Platform omnipresence is no longer just a distant dream.
Feb 8 2022 1:30PM
Woolworths Finance Shared Services undergoes transformation
Of its customer and supplier contact operations.
Oct 20 2021 6:33AM
Royal Automobile Club of WA creates omnichannel experience
Deploys cloud contact centre solution.
Mar 22 2021 12:31PM
Millennials might swipe, can't screw: Bunnings boss nails omnichannel
You want installation with that?
Mar 21 2019 11:03PM
Tech the silver lining in Myer’s tough six months
Retailer hopes to reap rewards from IT investment.
Mar 16 2017 5:35PM
Myer pours $100m into omni-channel overhaul
Outlines $600m company-wide transformation.
Sep 1 2015 9:29AM
Vodafone invests in social to combat customer churn
Seeks an 'omnichannel' view of customers.
Nov 19 2013 12:42PM
Myer automates online order management
Last big-ticket item in omnichannel rollout.
May 22 2013 10:54AM
Winning Group pursues single customer view
Appoints CTO, plots smart device rollout.
Jan 23 2013 2:33PM
Myer pushes into Apple's Passbook
Promotes digital gift certificates.
Dec 19 2012 7:00AM
