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How NBN Co pieced its service assurance function back together

How NBN Co pieced its service assurance function back together

'Jigsaw' transformation delivers $100m in benefits.
Ry Crozier Apr 13 2021 6:55AM Telco/ISP
ASX pauses trade due to data issues

ASX pauses trade due to data issues

Sets trading session to 'enquire' status.
Ry Crozier Nov 16 2020 11:46AM Financial Services
Telstra confronts "really abysmal" reality of customer gripes

Telstra confronts "really abysmal" reality of customer gripes

Looks inwards at its own faults.
Ry Crozier Jun 13 2019 7:20AM Telco/ISP
ATO hit by new system issues

ATO hit by new system issues

Online services down again.
Justin Hendry Sep 25 2017 3:58PM Software
NBN Co blames micronode problems on activation process

NBN Co blames micronode problems on activation process

Creates new way to get users connected.
Ry Crozier Jul 11 2017 6:32AM Telco/ISP
NSA's anti-leak upgrade hobbled by bandwidth issue

NSA's anti-leak upgrade hobbled by bandwidth issue

Impacted base where Snowden worked.
Mark Hosenball and Warren Strobel Oct 21 2013 5:58AM Networking
AirAsia fingers IT in price case

AirAsia fingers IT in price case

Inclusive prices allegedly did not appear on Australian website.
Staff Writers Jan 27 2012 3:09PM Software
Taking the fall

Taking the fall

Why you should keep your vendor out of the public firing line.
Ry Crozier Aug 11 2011 3:00PM Strategy
Adobe to issue emergency updates for Reader, Acrobat

Adobe to issue emergency updates for Reader, Acrobat

Out-of-band patch addresses zero-day.
Angela Moscaritolo Nov 16 2010 1:39PM Security
Adobe investigating DoS 'issue' in Reader

Adobe investigating DoS 'issue' in Reader

Could allow remote code execution.
Dan Kaplan Nov 8 2010 2:28PM Security
Microsoft to issue ASP.net patch out of cycle

Microsoft to issue ASP.net patch out of cycle

Attackers could steal data.
Dan Kaplan Sep 28 2010 10:45AM Security
Microsoft to issue nine patches, four for "critical" bugs

Microsoft to issue nine patches, four for "critical" bugs

Vulnerabilities to be fixed affect Windows, Internet Information Services (IIS) and Office.
Dan Kaplan Sep 10 2010 12:12PM Security
DLL hijacking issue prompts Microsoft advisory, tool

DLL hijacking issue prompts Microsoft advisory, tool

"A new take on an old attack vector".
Dan Kaplan Aug 25 2010 1:18PM Security
Apple admits iPhone 4 signal indicator problems

Apple admits iPhone 4 signal indicator problems

Incorrect bar-counting algorithm.
Daniel Robinson Jul 3 2010 10:50AM Hardware
Virgin Mobile users affected by 3G data issue

Virgin Mobile users affected by 3G data issue

Search engines and web apps impacted.
Ry Crozier Jun 22 2010 3:20PM Networking
Botched McAfee update hits XP users

Botched McAfee update hits XP users

Users advised to update after crashes reported.
Shaun Nichols Apr 22 2010 10:25AM Security
McAfee antivirus update crashes Windows XP

McAfee antivirus update crashes Windows XP

Users advised to update after crashes reported.
Shaun Nichols Apr 22 2010 9:16AM Security
Experts say YouTube outage not suspicious

Experts say YouTube outage not suspicious

Technical issue responsible for 'blip'.
Phil Muncaster Mar 27 2010 8:27AM Software
Microsoft admits security update errors

Microsoft admits security update errors

Redmond issues workaround for 'cosmetic issue'.
Phil Muncaster Mar 15 2010 6:50AM Security
Microsoft investigating new zero-day exploit

Microsoft investigating new zero-day exploit

Internet Explorer flaw comes to light.
Staff Writers Mar 2 2010 12:56PM Security

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