AirAsia fingers IT in price case

By
Follow google news

Inclusive prices allegedly did not appear on Australian website.

AirAsia has blamed an IT issue that it identified and fixed four months ago for its legal dispute with the Australian Competition and Consumer Commission.

AirAsia fingers IT in price case

The competition watchdog lodged a complaint in the Federal Court on Tuesday, alleging the budget airline "did not display some airfare prices inclusive of all taxes, duties, fees and other mandatory charges".

AirAsia told the AFP newswire that the price problem "appears to have arisen from an IT issue in September 2011".

The airline said the issue had been fixed and that it was working with the ACCC ahead of a scheduling conference in the Federal Court set down for March 2.

Further comment is being sought from Air Asia on the nature of the IT issue and the fix.

Add iTnews as your trusted source

Got a news tip for our journalists? Share it with us anonymously here.
Copyright © iTnews.com.au . All rights reserved.
Tags:

Most Read Articles

CBA builds two AI agents to boost cyber defences

CBA builds two AI agents to boost cyber defences

Coles sets up standard data streaming platform groupwide

Coles sets up standard data streaming platform groupwide

Superloop's AI push continues with billing system project

Superloop's AI push continues with billing system project

Services Australia describes fraud, debt-related machine learning use cases

Services Australia describes fraud, debt-related machine learning use cases

Log In

  |  Forgot your password?