insurance

RACQ drives process automation into live insurance calls

RACQ drives process automation into live insurance calls

Sees initial challenges in execution time.
Ry Crozier Sep 15 2020 6:52AM Financial Services
NRMA resets its rules for data wrangling

NRMA resets its rules for data wrangling

Just don't call it governance.
Matt Johnston Aug 4 2020 7:02AM Strategy
Bupa finds new chief data officer

Bupa finds new chief data officer

After Scott Barber moved to ASIC back in February.
Ry Crozier Jul 28 2020 6:50AM Training & Development
QBE moves 15,000-strong global workforce onto Microsoft Teams

QBE moves 15,000-strong global workforce onto Microsoft Teams

Within three months.
Matt Johnston May 25 2020 6:00AM Financial Services
IAG ran a 'tech drive-thru' to get laptops out to staff

IAG ran a 'tech drive-thru' to get laptops out to staff

Also paid $400 per person to help with home office setups.
Ry Crozier May 14 2020 6:56AM Strategy
Bupa to drive automation deeper into ops

Bupa to drive automation deeper into ops

Brings several bots online, skills up to find more use cases.
Ry Crozier Mar 10 2020 1:19PM Software
CUA grows digital sales 100 percent with revamped health insurance site

CUA grows digital sales 100 percent with revamped health insurance site

Benchmark Awards 2020 finalist.
Matt Johnston Feb 17 2020 1:49PM Financial Services
NSW compo watchdog upgrades fraud sniffer to advanced analytics

NSW compo watchdog upgrades fraud sniffer to advanced analytics

Ramps up detection tech to uncover suspected workplace injury, CTP fraud.
Justin Hendry Jan 21 2020 6:50AM Software
Suncorp uses AI to drill into insurance claim data

Suncorp uses AI to drill into insurance claim data

Taps tool to allow more self-service of reporting and analytics.
Ry Crozier Oct 25 2019 6:57AM Software
Tesla's use of individual driver data for insurance 'state-by-state proposition'

Tesla's use of individual driver data for insurance 'state-by-state proposition'

Depends on drivers' authorisation and individual laws.
Tina Bellon Sep 6 2019 12:12PM Financial Services
Legacy systems sinking insurers, APRA warns

Legacy systems sinking insurers, APRA warns

Urge to purge.
Julian Bajkowski Sep 2 2019 1:10PM Financial Services
Pega CEO Alan Trefler back in Australia for talks with NAB

Pega CEO Alan Trefler back in Australia for talks with NAB

Presents roadmap to NAB and other customers.
Ry Crozier Aug 21 2019 3:00PM Software
NIB touts tech rehab as financial restorative

NIB touts tech rehab as financial restorative

For better cost management.
Matt Johnston Aug 20 2019 1:00PM Financial Services
Why Suncorp is using AI to decipher product disclosure statements

Why Suncorp is using AI to decipher product disclosure statements

Sets live on AAMI car insurance.
Ry Crozier Jul 10 2019 12:15PM Financial Services
Lloyd's of London calls for cyber clarity in insurance

Lloyd's of London calls for cyber clarity in insurance

Wants all policies to state whether cover will be provided.
Staff Writer Jul 5 2019 6:42AM Financial Services
Tower Insurance says delayed core platform replacement back on track

Tower Insurance says delayed core platform replacement back on track

Reaffirms updated timeline.
Matt Johnston Jun 25 2019 1:05PM Financial Services
Cyber attacks won’t be covered by the Terrorism Insurance Act - yet

Cyber attacks won’t be covered by the Terrorism Insurance Act - yet

Scope for protection under $13.4bn scheme.
Matt Johnston Jun 20 2019 12:20PM Strategy
Tower Insurance’s core platform overhaul delayed

Tower Insurance’s core platform overhaul delayed

Costs rise 17 percent above contingency.
Matt Johnston Feb 20 2019 7:27AM Financial Services
Suncorp customers embrace digital offerings

Suncorp customers embrace digital offerings

NPP and open banking next priority.
Matt Johnston Feb 14 2019 12:07PM Financial Services
Free government decryption keys save ransomware victims millions

Free government decryption keys save ransomware victims millions

But most don't benefit from such good fortune.
Ry Crozier Jan 14 2019 4:15PM Security

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