human services

Centrelink's new payments engine enters build phase

Centrelink's new payments engine enters build phase

Infosys completes proof of design, picks up $143m contract.
Justin Hendry Aug 11 2020 6:58AM Strategy
Services Australia embarks on CIO group 'redesign'

Services Australia embarks on CIO group 'redesign'

Prompted by new MoG induced digital-first remit.
Justin Hendry Jan 22 2020 6:45AM Strategy
Inside Infosys' complex Centrelink payments calculator overhaul

Inside Infosys' complex Centrelink payments calculator overhaul

Project enters week three.
Justin Hendry Dec 6 2019 6:50AM Strategy
Infosys wins massive Centrelink payments engine deal

Infosys wins massive Centrelink payments engine deal

Beats IBM, Accenture for crucial WPIT project.
Justin Hendry Nov 29 2019 1:30PM Strategy
Federal Court bins Robodebt’s defective algorithm

Federal Court bins Robodebt’s defective algorithm

As reviled scheme falters.
Julian Bajkowski Nov 27 2019 10:55PM Financial Services
Medicare Easyclaim payments put back to market

Medicare Easyclaim payments put back to market

Government tells banks to recoup costs from doctors.
Julian Bajkowski Oct 23 2019 1:34PM Financial Services
Human Services takes aim at infosec compliance battle

Human Services takes aim at infosec compliance battle

More revisions means more risk decisions.
Ry Crozier Oct 23 2019 6:55AM Security
Robodebt collecter owned by company being sued by ACCC

Robodebt collecter owned by company being sued by ACCC

Awarded $3.3 million contract in July.
Julian Bajkowski Sep 24 2019 1:13PM Financial Services
Getting bricked ... an unauthorised Lego retrospective of cyber games in Canberra

Getting bricked ... an unauthorised Lego retrospective of cyber games in Canberra

Forget the cutesy official government Lego images. This is what critical infrastructure war games should look like... (with apologies the Brick Expo).
Julian Bajkowski Sep 20 2019 7:00AM Strategy
Why public service IT salaries must rise to meet Morrison's service delivery vision

Why public service IT salaries must rise to meet Morrison's service delivery vision

Federal technology recruitment is broken. A rising pay gap and outsourcing are the reasons.
Julian Bajkowski Aug 22 2019 7:05AM Financial Services
Morrison vows to tame Centrelink IT "beast"

Morrison vows to tame Centrelink IT "beast"

Says $1bn WPIT overhaul must deliver for customers, not just bureaucrats.
Julian Bajkowski Aug 19 2019 1:40PM Financial Services
CBA's new app will soon drill government biometric holdings

CBA's new app will soon drill government biometric holdings

Digital identity use by banks could be just a year away.
Julian Bajkowski Jul 31 2019 2:29PM Financial Services
IBM, Accenture, Infosys vie to replace Centrelink payments engine

IBM, Accenture, Infosys vie to replace Centrelink payments engine

Shortlisted for "complex" WPIT project.
Justin Hendry Jun 27 2019 7:14AM Strategy
DTA to live on within Services Australia

DTA to live on within Services Australia

Will remain independent agency.
Justin Hendry Jun 5 2019 11:00AM Strategy
DHS claims urgent child support IT problems fixed

DHS claims urgent child support IT problems fixed

But wider overhaul remains postponed.
Justin Hendry May 30 2019 12:30PM Strategy
Services Australia assumes govt-wide IT function, replaces DHS

Services Australia assumes govt-wide IT function, replaces DHS

Rebadged department gets expanded remit.
Justin Hendry May 29 2019 3:01PM Strategy
Human Services told to fix broken child support IT system immediately

Human Services told to fix broken child support IT system immediately

Does not achieve core outcomes of the original business case: Deloitte review.
Justin Hendry May 23 2019 7:20AM Strategy
Human Services restructures CIO group

Human Services restructures CIO group

Exclusive: CTO function separated.
Justin Hendry May 13 2019 7:05AM Strategy
DHS attempts most ambitious Microsoft digital assistant build yet

DHS attempts most ambitious Microsoft digital assistant build yet

Lends a helping hand to agencies.
Justin Hendry Mar 29 2019 12:00PM Software
Veterans' Affairs appoints DHS CTO to lead transformation

Veterans' Affairs appoints DHS CTO to lead transformation

Creates new role.
Justin Hendry Jan 14 2019 7:45AM Strategy

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