human services

DTA to rethink myGov

DTA to rethink myGov

Future platform will be designed around 'life events'.
Oct 3 2018 6:47AM
RBA says outage won’t hit pension payments

RBA says outage won’t hit pension payments

Transactions now running for corporate and retail customers.
Aug 30 2018 6:44PM
Deloitte to upgrade DHS child support system

Deloitte to upgrade DHS child support system

But which system remains unclear.
Aug 27 2018 12:00PM
DHS boots staff off new SAP child support system

DHS boots staff off new SAP child support system

While it considers way forward.
Aug 13 2018 11:10AM
Medicare payments overhaul procurement dumped

Medicare payments overhaul procurement dumped

Bespoke platform shelved.
Aug 3 2018 7:00AM
Fed govt, banks hand out free mainframe degrees

Fed govt, banks hand out free mainframe degrees

Cash splash to revive zSeries skills pool.
Jul 24 2018 11:55AM
DHS spends big to find child support system answers

DHS spends big to find child support system answers

Scope of Deloitte review expands.
Jul 3 2018 12:02PM
Centrelink's online services fall over again

Centrelink's online services fall over again

Claims impact "exacerbated" by Telstra outage.
May 21 2018 5:28PM
DHS used up child support system project budget two years ago

DHS used up child support system project budget two years ago

Forced to rely on BAU funds.
Apr 27 2018 6:53AM
Fresh myGov issue hits Centrelink customers

Fresh myGov issue hits Centrelink customers

Access to services impacted.
Apr 16 2018 2:40PM
How DHS staff got stuck using two child support systems

How DHS staff got stuck using two child support systems

And spent $102 million in the process.
Mar 23 2018 2:00PM
Inside DHS' new private cloud

Inside DHS' new private cloud

Infrastructure overhaul takes shape.
Mar 23 2018 6:00AM
DHS wants analytics to stop 'inadvertent' overpayment of benefits

DHS wants analytics to stop 'inadvertent' overpayment of benefits

Aims to predict problems, not recover debts.
Mar 21 2018 11:50AM
Human Services CIO quits

Human Services CIO quits

Exclusive: Sterrenberg ends six-year stint.
Dec 21 2017 2:50PM
DHS now has a slew of virtual assistants

DHS now has a slew of virtual assistants

And is planning more.
Oct 11 2017 6:47AM
DHS investigates Fujitsu, UXC subcontractors for fraud

DHS investigates Fujitsu, UXC subcontractors for fraud

More than 50 workers walked out the door.
Aug 31 2017 10:34AM
DHS gets auditor's tick for myGov

DHS gets auditor's tick for myGov

Good implementation despite user complaints.
Jun 27 2017 12:57PM
Human Services casts doubt on Watson

Human Services casts doubt on Watson

Redoubles efforts to bring AI into operations.
May 23 2017 6:50AM
Centrelink targeting $980m from data matching expansion

Centrelink targeting $980m from data matching expansion

Robo-debt program protocol published.
May 19 2017 7:00AM
Biggest Aus govt agencies under cyber scrutiny

Biggest Aus govt agencies under cyber scrutiny

DHS, ATO, Immigration subject to new inquiry.
Apr 7 2017 10:48AM

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