human services
Fresh myGov issue hits Centrelink customers
Access to services impacted.
Apr 16 2018 2:40PM
How DHS staff got stuck using two child support systems
And spent $102 million in the process.
Mar 23 2018 2:00PM
Inside DHS' new private cloud
Infrastructure overhaul takes shape.
Mar 23 2018 6:00AM
DHS wants analytics to stop 'inadvertent' overpayment of benefits
Aims to predict problems, not recover debts.
Mar 21 2018 11:50AM
Human Services CIO quits
Exclusive: Sterrenberg ends six-year stint.
Dec 21 2017 2:50PM
DHS now has a slew of virtual assistants
And is planning more.
Oct 11 2017 6:47AM
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DHS investigates Fujitsu, UXC subcontractors for fraud
More than 50 workers walked out the door.
Aug 31 2017 10:34AM
DHS gets auditor's tick for myGov
Good implementation despite user complaints.
Jun 27 2017 12:57PM
Human Services casts doubt on Watson
Redoubles efforts to bring AI into operations.
May 23 2017 6:50AM
Centrelink targeting $980m from data matching expansion
Robo-debt program protocol published.
May 19 2017 7:00AM
Biggest Aus govt agencies under cyber scrutiny
DHS, ATO, Immigration subject to new inquiry.
Apr 7 2017 10:48AM
DHS' new front-line will be virtual assistants
Powered by Watson and Cortana.
Dec 19 2016 6:45AM
IBM wins another extension to $1bn Human Services deal
Passes 11 year mark with $484m contract signing.
Mar 11 2016 7:17AM
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Centrelink online services still lacking: Ombudsman
Core IT system hindering progress.
Sep 2 2015 3:33PM
myGov struggles under tax return load
Citizens locked out of lodgements.
Jul 3 2014 3:00PM
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Govt shifts ID verification system to Microsoft
Signs $4.8 million deal with Oakton.
Mar 5 2014 12:52PM
Human Services picks Accenture for child support system overhaul
To deliver SAP platform.
Feb 24 2014 12:37PM
Govt workers sign petition against Hobart IT job shift
Federal staff lobby against DHS IT hub closure.
Jan 21 2014 10:21AM
Human Services to cut 56 IT jobs
Moves IT out of Hobart.
Dec 6 2013 10:18AM
Vic Govt telco spend slips through the gaps
Expenditure left unchecked.
Sep 18 2013 2:27PM
