human services

Morrison vows to tame Centrelink IT "beast"

Morrison vows to tame Centrelink IT "beast"

Says $1bn WPIT overhaul must deliver for customers, not just bureaucrats.
Aug 19 2019 1:40PM
CBA's new app will soon drill government biometric holdings

CBA's new app will soon drill government biometric holdings

Digital identity use by banks could be just a year away.
Jul 31 2019 2:29PM
IBM, Accenture, Infosys vie to replace Centrelink payments engine

IBM, Accenture, Infosys vie to replace Centrelink payments engine

Shortlisted for "complex" WPIT project.
Jun 27 2019 7:14AM
DTA to live on within Services Australia

DTA to live on within Services Australia

Will remain independent agency.
Jun 5 2019 11:00AM
DHS claims urgent child support IT problems fixed

DHS claims urgent child support IT problems fixed

But wider overhaul remains postponed.
May 30 2019 12:30PM
Services Australia assumes govt-wide IT function, replaces DHS

Services Australia assumes govt-wide IT function, replaces DHS

Rebadged department gets expanded remit.
May 29 2019 3:01PM
Human Services told to fix broken child support IT system immediately

Human Services told to fix broken child support IT system immediately

Does not achieve core outcomes of the original business case: Deloitte review.
May 23 2019 7:20AM
Human Services restructures CIO group

Human Services restructures CIO group

Exclusive: CTO function separated.
May 13 2019 7:05AM
DHS attempts most ambitious Microsoft digital assistant build yet

DHS attempts most ambitious Microsoft digital assistant build yet

Lends a helping hand to agencies.
Mar 29 2019 12:00PM
Veterans' Affairs appoints DHS CTO to lead transformation

Veterans' Affairs appoints DHS CTO to lead transformation

Creates new role.
Jan 14 2019 7:45AM
DHS brings digital assistance to myGov

DHS brings digital assistance to myGov

'Charles' in charge of new accounts and service linkages.
Nov 9 2018 10:27AM
DTA to rethink myGov

DTA to rethink myGov

Future platform will be designed around 'life events'.
Oct 3 2018 6:47AM
RBA says outage won’t hit pension payments

RBA says outage won’t hit pension payments

Transactions now running for corporate and retail customers.
Aug 30 2018 6:44PM
Deloitte to upgrade DHS child support system

Deloitte to upgrade DHS child support system

But which system remains unclear.
Aug 27 2018 12:00PM
DHS boots staff off new SAP child support system

DHS boots staff off new SAP child support system

While it considers way forward.
Aug 13 2018 11:10AM
Medicare payments overhaul procurement dumped

Medicare payments overhaul procurement dumped

Bespoke platform shelved.
Aug 3 2018 7:00AM
Fed govt, banks hand out free mainframe degrees

Fed govt, banks hand out free mainframe degrees

Cash splash to revive zSeries skills pool.
Jul 24 2018 11:55AM
DHS spends big to find child support system answers

DHS spends big to find child support system answers

Scope of Deloitte review expands.
Jul 3 2018 12:02PM
Centrelink's online services fall over again

Centrelink's online services fall over again

Claims impact "exacerbated" by Telstra outage.
May 21 2018 5:28PM
DHS used up child support system project budget two years ago

DHS used up child support system project budget two years ago

Forced to rely on BAU funds.
Apr 27 2018 6:53AM

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