Latest News
India retains ban on 59 Chinese apps
Telstra to train over 4000 staff in AWS with its own 'cloud guild'
WA to turn 6500 iPhones into police notebooks
Google stops donations to US Congress members who voted against election results
Apple's hardware engineering chief to step down to focus on new project
fault
Telstra braces for fault ticket backlog
After weeks of being unable to record many jobs.
May 15 2020 12:50AM
NBN Co upgrades network gear software after Sky Muster faults skyrocket
January 2020 outage impacted more users than reported.
Feb 27 2020 6:45AM
NBN Co removes barriers to lodging a support ticket
New service health card to help RSPs diagnose and escalate faults.
Nov 20 2019 1:39PM
Telstra to act faster to fix copper faults
Must carry more spares, perform upgrades.
Mar 13 2019 5:05PM
NBN Co will soon pay $25 for every missed appointment
Must also publish congestion data on fixed wireless.
Sep 12 2018 10:46AM
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Sea-Me-We3 to remain offline through May
Two faults found.
May 22 2018 3:18PM
NBN Co chief gets frank about copper's problems
Helped quicken the rollout but caused ongoing issues.
Apr 27 2018 1:24PM
NBN Co receives too many irrelevant fault tickets
Cops the blame whether it is responsible or not.
Mar 9 2018 11:45AM
Fresh fault found on SEA-ME-WE3 subsea cable
Internet link from Perth into Asia remains 'down'.
Sep 28 2017 11:45AM
Airservices 'tech issue' grounds Sydney flights
Operations resume after 1.5-hour outage.
Sep 25 2017 7:43AM
NBN Co targets in-home wiring faults
Trials internal diagnostics tool and 'limited' free repairs.
Sep 20 2017 6:00AM
Six-month Basslink investigation comes up empty-handed
Unable to identify cause of fault.
Dec 5 2016 10:07AM
Telstra to expand field tech workforce by 1000
Admits installation and repair experience 'could be improved'.
Sep 23 2016 11:53AM
Basslink locates interconnector cable fault
Cut and cap operation next.
Mar 8 2016 1:56PM
Apple to replace faulty iPhone 5 batteries
Some devices failing to charge.
Aug 25 2014 3:14PM
Apple to fix fault in iPhone 5
Free replacement for faulty power button.
Apr 28 2014 7:40AM
iiNet blasts NBN Co over network fix times, compensation
Out of touch.
Jan 31 2013 2:36PM
Southern Cross cable hit by fault
Network operator loses connectivity.
Nov 9 2012 1:12PM
Optus 3G network goes out in Sydney
Transmission fault blamed.
Dec 13 2010 10:30PM
Vodafone blames 3G data issues on soft upgrade
Promises fix in a fortnight.
Nov 17 2010 3:09PM
