NSW unis taken to task over poor cyber stance
NBN Co rezones 42,000 premises from wireless to satellite, fixed-line
Huawei allegedly hid business operation in Iran
Malaysia revokes 5G spectrum awarded to telcos
Westpac review asks if bank's IT stack is 'best practice'
Don't have an account? Register now!
Telstra braces for fault ticket backlog
After weeks of being unable to record many jobs.
May 15 2020 12:50AM
NBN Co upgrades network gear software after Sky Muster faults skyrocket
January 2020 outage impacted more users than reported.
Feb 27 2020 6:45AM
NBN Co removes barriers to lodging a support ticket
New service health card to help RSPs diagnose and escalate faults.
Nov 20 2019 1:39PM
Telstra to act faster to fix copper faults
Must carry more spares, perform upgrades.
Mar 13 2019 5:05PM
NBN Co will soon pay $25 for every missed appointment
Must also publish congestion data on fixed wireless.
Sep 12 2018 10:46AM
Sea-Me-We3 to remain offline through May
Two faults found.
May 22 2018 3:18PM
NBN Co chief gets frank about copper's problems
Helped quicken the rollout but caused ongoing issues.
Apr 27 2018 1:24PM
NBN Co receives too many irrelevant fault tickets
Cops the blame whether it is responsible or not.
Mar 9 2018 11:45AM
Fresh fault found on SEA-ME-WE3 subsea cable
Internet link from Perth into Asia remains 'down'.
Sep 28 2017 11:45AM
Airservices 'tech issue' grounds Sydney flights
Operations resume after 1.5-hour outage.
Sep 25 2017 7:43AM
NBN Co targets in-home wiring faults
Trials internal diagnostics tool and 'limited' free repairs.
Sep 20 2017 6:00AM
Six-month Basslink investigation comes up empty-handed
Unable to identify cause of fault.
Dec 5 2016 10:07AM
Telstra to expand field tech workforce by 1000
Admits installation and repair experience 'could be improved'.
Sep 23 2016 11:53AM
Basslink locates interconnector cable fault
Cut and cap operation next.
Mar 8 2016 1:56PM
Apple to replace faulty iPhone 5 batteries
Some devices failing to charge.
Aug 25 2014 3:14PM
Apple to fix fault in iPhone 5
Free replacement for faulty power button.
Apr 28 2014 7:40AM
Optus users shut out of Chinese websites
Update: Services down for a week.
Jan 24 2014 5:16PM
iiNet blasts NBN Co over network fix times, compensation
Out of touch.
Jan 31 2013 2:36PM
Southern Cross cable hit by fault
Network operator loses connectivity.
Nov 9 2012 1:12PM
Optus 3G network goes out in Sydney
Transmission fault blamed.
Dec 13 2010 10:30PM
Most popular tech stories
Aussie Broadband signs 2300 users to cheaper gigabit NBN plans
NBN Co limits gigabit services to just 7 percent of HFC footprint
NAB tells staff to up their digital and data game
CBA uncovers abusive messages in digital transaction descriptions
Toll Group attackers accessed personal and payroll data of staff
Microsoft expands Teams video calls to 49 visible participants
Meet the 2020 CRN Channel Chiefs!
DXC targets 4,500 jobs as it moves to more quickly respond to customer needs
DXC axes 150 local jobs
Aussie Broadband gigabit NBN smashes sales records
How long will a UPS keep your computers on if the lights go out?
Ten ways to speed up your laptop
How do I make sure my email is properly synced between all my computers?
6 cloud accounting systems for Australian small businesses compared: MYOB, QuickBooks, Reckon, Saasu, Sage and Xero
How to recover deleted emails in Gmail
Australian company sees market for COVID-19 contact tracing tool for businesses
IBM partners with RMIT Online for 5G, IoT courses
What is an 'intelligent' edge gateway?
NSW Government launches NSW Spatial Digital Twin
COVID-19 will transform Australia's real-time data needs, says IoTAA
Don't have an account? Register now!
Username / Email:
Forgot your password?