centrelink

Union blames IT outages on govt budget cuts

Union blames IT outages on govt budget cuts

Claims customers are being short-changed.
Paris Cowan Jan 11 2016 12:17PM Training & Development
DHS goes to market for $1bn welfare IT replacement

DHS goes to market for $1bn welfare IT replacement

Software vendor sought for high-profile project.
Paris Cowan Sep 18 2015 4:02PM Software
Centrelink online services still lacking: Ombudsman

Centrelink online services still lacking: Ombudsman

Core IT system hindering progress.
Allie Coyne Sep 2 2015 3:33PM Strategy
Service delivery sweeteners sell Centrelink’s $1bn IT overhaul

Service delivery sweeteners sell Centrelink’s $1bn IT overhaul

Department begins pitch to its customers.
Paris Cowan Jun 4 2015 10:15AM Software
DHS discovers $1.7bn in welfare fraud through data matching

DHS discovers $1.7bn in welfare fraud through data matching

Tech advances open the way for DHS to chase extra payments.
Paris Cowan Jun 3 2015 4:01PM Software
Data matching to help Immigration catch fake visa couples

Data matching to help Immigration catch fake visa couples

Analysis against Centrelink records to fish out suspected fraud.
Paris Cowan May 26 2015 12:37PM Software
Govt vetoes Centrelink payments system outsourcing

Govt vetoes Centrelink payments system outsourcing

Minister promises ISIS will stay in-house.
Paris Cowan Apr 13 2015 6:09AM Strategy
Business case for billion-dollar ISIS overhaul handed to ministers

Business case for billion-dollar ISIS overhaul handed to ministers

Could form part of upcoming budget.
Paris Cowan Feb 27 2015 6:23AM Software
Morrison backs billion-dollar Centrelink systems overhaul

Morrison backs billion-dollar Centrelink systems overhaul

Major welfare review finds ISIS replacement critical to planned reforms.
Paris Cowan Feb 25 2015 12:18PM Software
Sterrenberg takes lessons from CBA for Centrelink IT overhaul

Sterrenberg takes lessons from CBA for Centrelink IT overhaul

Human Services reveals the depths of its IT woes.
Paris Cowan Oct 28 2014 6:35AM Strategy
Centrelink IT hindering welfare reform: Minister

Centrelink IT hindering welfare reform: Minister

Andrews puts $1b replacement on the 2015 budget agenda.
Paris Cowan Oct 21 2014 4:22PM Software
DHS works to fix aged care processing glitch

DHS works to fix aged care processing glitch

Staff forced to manually generate advice.
Paris Cowan Sep 16 2014 11:46AM Software
Billion-dollar ISIS replacement "like peeling an onion"

Billion-dollar ISIS replacement "like peeling an onion"

DHS CIO takes one layer at a time.
Paris Cowan May 8 2014 12:48PM Strategy
Centrelink urged to improve online services

Centrelink urged to improve online services

Gap between service delivery rhetoric and reality.
Allie Coyne Apr 30 2014 6:47AM Software
Hockey flags billion-dollar Centrelink mainframe replacement

Hockey flags billion-dollar Centrelink mainframe replacement

Claims 30 year-old tech is holding Govt back.
Paris Cowan Apr 24 2014 3:31PM Software
Ageing DHS system fails to catch welfare scams

Ageing DHS system fails to catch welfare scams

More funding required.
Paris Cowan Aug 7 2013 12:34PM Strategy
Family Tax claimants hit by Centrelink glitch

Family Tax claimants hit by Centrelink glitch

Lump sum claims affected.
Allie Coyne Jul 18 2013 1:15PM Software
Tech investments pay dividends for bushfire relief

Tech investments pay dividends for bushfire relief

Mobile centres deployed to administer payments in affected areas.
Joshua Gliddon Jan 11 2013 11:14AM Strategy
Medicare shifts to Human Services IT

Medicare shifts to Human Services IT

Ends 12-year outsourcing deal with IBM.
Liz Tay Dec 19 2012 12:00PM Strategy
Slowly, slowly, Human Services transforms IT

Slowly, slowly, Human Services transforms IT

New CIO ponders budget cuts, organisational structure.
Liz Tay Jan 25 2012 12:00PM Strategy

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