centrelink

Morrison blames Centrelink's legacy stack for welfare claims fiasco

Morrison blames Centrelink's legacy stack for welfare claims fiasco

But says rushed changes will make things worse.
Mar 25 2020 2:22PM
myGov logins surpass 3 million in less than 24 hours

myGov logins surpass 3 million in less than 24 hours

And likely to increase as new COVID-19 bans introduced.
Mar 24 2020 10:46PM
myGov still stalling even after capacity tripled to 150,000

myGov still stalling even after capacity tripled to 150,000

"My bad not realising the sheer scale of the decision".
Mar 24 2020 1:25PM
Nothing beats cyber FUD to squander trust and irritate people

Nothing beats cyber FUD to squander trust and irritate people

Analysis: Plenty of denials, not much service.
Mar 23 2020 11:55PM
Job seekers told to Skype-for-the-dole

Job seekers told to Skype-for-the-dole

But how employment services providers will cope is unclear.
Mar 20 2020 6:30PM
Inside Infosys' complex Centrelink payments calculator overhaul

Inside Infosys' complex Centrelink payments calculator overhaul

Project enters week three.
Dec 6 2019 6:50AM
Infosys wins massive Centrelink payments engine deal

Infosys wins massive Centrelink payments engine deal

Beats IBM, Accenture for crucial WPIT project.
Nov 29 2019 1:30PM
Federal Court bins Robodebt’s defective algorithm

Federal Court bins Robodebt’s defective algorithm

As reviled scheme falters.
Nov 27 2019 10:55PM
NPP upgrades to lessen bank outage fallout

NPP upgrades to lessen bank outage fallout

... and Robodebt aberrations.
Oct 29 2019 7:03AM
Services Australia blames dependency on outsourcing, contractors on IT tempo

Services Australia blames dependency on outsourcing, contractors on IT tempo

Defends automated compliance program.
Oct 3 2019 1:23PM
Robodebt collecter owned by company being sued by ACCC

Robodebt collecter owned by company being sued by ACCC

Awarded $3.3 million contract in July.
Sep 24 2019 1:13PM
Robodebt hit by class action

Robodebt hit by class action

Fresh bid to test automation boundaries in court.
Sep 17 2019 2:53PM
CBA primes app for $10bn welfare payments clawback

CBA primes app for $10bn welfare payments clawback

Customers ‘nudged’ towards huge pool of lazy cash.
Sep 16 2019 12:44PM
Why public service IT salaries must rise to meet Morrison's service delivery vision

Why public service IT salaries must rise to meet Morrison's service delivery vision

Federal technology recruitment is broken. A rising pay gap and outsourcing are the reasons.
Aug 22 2019 7:05AM
Morrison vows to tame Centrelink IT "beast"

Morrison vows to tame Centrelink IT "beast"

Says $1bn WPIT overhaul must deliver for customers, not just bureaucrats.
Aug 19 2019 1:40PM
Shorten tries to fit new auto-complain plug-in to Robodebt

Shorten tries to fit new auto-complain plug-in to Robodebt

Crowdsources customer service catastrophe catalogue.
Aug 9 2019 1:09PM
Why CBA's latest bank app could kill Robodebt

Why CBA's latest bank app could kill Robodebt

Analysis: The ATO can use real time bank data to make compliance easy. Centrelink should too.
Aug 6 2019 6:59AM
CBA's new app will soon drill government biometric holdings

CBA's new app will soon drill government biometric holdings

Digital identity use by banks could be just a year away.
Jul 31 2019 2:29PM
Centrelink matches Medicare data in 'identity fraud' crackdown

Centrelink matches Medicare data in 'identity fraud' crackdown

Updated: Agency says data-matching already running.
Jul 29 2019 10:07AM
IBM, Accenture, Infosys vie to replace Centrelink payments engine

IBM, Accenture, Infosys vie to replace Centrelink payments engine

Shortlisted for "complex" WPIT project.
Jun 27 2019 7:14AM

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