centrelink

WPIT overhaul ends after 7 years, but critical Centrelink system delayed

WPIT overhaul ends after 7 years, but critical Centrelink system delayed

Calculation engine not yet delivered.
Jul 25 2022 6:35AM
Infosys gets another $71m for Centrelink calculation engine work

Infosys gets another $71m for Centrelink calculation engine work

As build moves to delivery phase.
Jan 13 2022 12:55PM
Services Australia says phone-cracking tech not used for income support compliance

Services Australia says phone-cracking tech not used for income support compliance

Only uses Cellebrite software to investigate criminal matters.
Oct 29 2021 12:26PM
Infosys proves new Centrelink entitlements calculation engine works

Infosys proves new Centrelink entitlements calculation engine works

Services Australia to use it for half of all payments by mid-2022.
Oct 26 2021 9:00AM
Services Australia shifts most Centrelink payments to SAP S/4 HANA

Services Australia shifts most Centrelink payments to SAP S/4 HANA

Legacy system now only used for 10 percent of payments.
Jul 21 2021 12:33PM
Services Australia, Infosys renegotiate Centrelink payments engine build

Services Australia, Infosys renegotiate Centrelink payments engine build

Incremental delivery approach to help keep closer watch.
Jun 4 2021 7:00AM
Infosys scores another $40m for Centrelink payments engine build

Infosys scores another $40m for Centrelink payments engine build

Overhaul costs hit $200m.
Feb 24 2021 6:57AM
Centrelink IT overhaul spend hits $1 billion as WPIT enters final leg

Centrelink IT overhaul spend hits $1 billion as WPIT enters final leg

Seven-year project has saved $278 million so far.
Jan 12 2021 6:58AM
Govt settles robodebt class action, agrees to pay $112m in compensation

Govt settles robodebt class action, agrees to pay $112m in compensation

On day of planned trial.
Nov 16 2020 3:04PM
Reading the tea leaves: How Services Australia used analytics during Covid

Reading the tea leaves: How Services Australia used analytics during Covid

Key to Centrelink online services, telephony fixes.
Nov 13 2020 6:55AM
Services Australia repurposed a years-old ID solution to meet Covid demand

Services Australia repurposed a years-old ID solution to meet Covid demand

'Connected ID' fills the gap.
Nov 5 2020 1:13PM
First payments now flowing through Centrelink's SAP payments platform

First payments now flowing through Centrelink's SAP payments platform

'Payment Utility' replaces ISIS for parenting allowance, pensions.
Nov 3 2020 6:42AM
Services Australia trials OCR on Centrelink claims

Services Australia trials OCR on Centrelink claims

Capgemini solution accelerates document processing.
Oct 16 2020 12:51PM
Centrelink IT overhaul scores $540m for final tranche

Centrelink IT overhaul scores $540m for final tranche

Budget 2020: WPIT allocation surpasses $1.1bn.
Oct 6 2020 9:50PM
Centrelink IT system risks 'largely' managed during WPIT overhaul

Centrelink IT system risks 'largely' managed during WPIT overhaul

But original purpose of billion-dollar rebuild in jeopardy, auditor finds.
Sep 25 2020 12:58PM
Telstra to block Services Australia SMS phishing scams

Telstra to block Services Australia SMS phishing scams

Launches pilot program.
Sep 15 2020 3:34PM
Centrelink's new payments engine enters build phase

Centrelink's new payments engine enters build phase

Infosys completes proof of design, picks up $143m contract.
Aug 11 2020 6:58AM
Medicare to reuse Centrelink's new payments calculator

Medicare to reuse Centrelink's new payments calculator

Pegasystems platform to be utilised across Services Australia.
Jul 7 2020 6:34PM
Centrelink hit by online income reporting outage

Centrelink hit by online income reporting outage

Both myGov and Centrelink app impacted.
Jun 11 2020 12:27PM
Centrelink IT reformer recognised in Queen's Birthday honours

Centrelink IT reformer recognised in Queen's Birthday honours

Awarded PSM for welfare payments infrastructure.
Jun 9 2020 3:00PM

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