centrelink

Inside Infosys' complex Centrelink payments calculator overhaul

Inside Infosys' complex Centrelink payments calculator overhaul

Project enters week three.
Dec 6 2019 6:50AM
Infosys wins massive Centrelink payments engine deal

Infosys wins massive Centrelink payments engine deal

Beats IBM, Accenture for crucial WPIT project.
Nov 29 2019 1:30PM
Federal Court bins Robodebt’s defective algorithm

Federal Court bins Robodebt’s defective algorithm

As reviled scheme falters.
Nov 27 2019 10:55PM
NPP upgrades to lessen bank outage fallout

NPP upgrades to lessen bank outage fallout

... and Robodebt aberrations.
Oct 29 2019 7:03AM
Services Australia blames dependency on outsourcing, contractors on IT tempo

Services Australia blames dependency on outsourcing, contractors on IT tempo

Defends automated compliance program.
Oct 3 2019 1:23PM
Robodebt collecter owned by company being sued by ACCC

Robodebt collecter owned by company being sued by ACCC

Awarded $3.3 million contract in July.
Sep 24 2019 1:13PM
Robodebt hit by class action

Robodebt hit by class action

Fresh bid to test automation boundaries in court.
Sep 17 2019 2:53PM
CBA primes app for $10bn welfare payments clawback

CBA primes app for $10bn welfare payments clawback

Customers ‘nudged’ towards huge pool of lazy cash.
Sep 16 2019 12:44PM
Why public service IT salaries must rise to meet Morrison's service delivery vision

Why public service IT salaries must rise to meet Morrison's service delivery vision

Federal technology recruitment is broken. A rising pay gap and outsourcing are the reasons.
Aug 22 2019 7:05AM
Morrison vows to tame Centrelink IT "beast"

Morrison vows to tame Centrelink IT "beast"

Says $1bn WPIT overhaul must deliver for customers, not just bureaucrats.
Aug 19 2019 1:40PM
Shorten tries to fit new auto-complain plug-in to Robodebt

Shorten tries to fit new auto-complain plug-in to Robodebt

Crowdsources customer service catastrophe catalogue.
Aug 9 2019 1:09PM
Why CBA's latest bank app could kill Robodebt

Why CBA's latest bank app could kill Robodebt

Analysis: The ATO can use real time bank data to make compliance easy. Centrelink should too.
Aug 6 2019 6:59AM
CBA's new app will soon drill government biometric holdings

CBA's new app will soon drill government biometric holdings

Digital identity use by banks could be just a year away.
Jul 31 2019 2:29PM
Centrelink matches Medicare data in 'identity fraud' crackdown

Centrelink matches Medicare data in 'identity fraud' crackdown

Updated: Agency says data-matching already running.
Jul 29 2019 10:07AM
IBM, Accenture, Infosys vie to replace Centrelink payments engine

IBM, Accenture, Infosys vie to replace Centrelink payments engine

Shortlisted for "complex" WPIT project.
Jun 27 2019 7:14AM
RBA outage autopsy reveals weak spots

RBA outage autopsy reveals weak spots

Like testing the fire system mid-batch.
Jun 13 2019 7:20AM
Beaurepaires payroll bungle hits 3700 current and ex-employees

Beaurepaires payroll bungle hits 3700 current and ex-employees

Borked system change dating back to 2010 forces $1.8m in refunds.
Apr 10 2019 4:56PM
DHS prepares to set new SAP-based payments platform live

DHS prepares to set new SAP-based payments platform live

Uses white label model for reuse across government.
Mar 26 2019 7:15AM
Human Services finally completes plan for free Centrelink wi-fi after 10 years

Human Services finally completes plan for free Centrelink wi-fi after 10 years

But forget playing Candy Crush.
Mar 21 2019 6:55AM
Centrelink wants new software to learn why it annoys customers

Centrelink wants new software to learn why it annoys customers

System to collect, track feedback.
Mar 11 2019 12:30PM

Log In

Username / Email:
Password:
  |  Forgot your password?