centrelink

Why public service IT salaries must rise to meet Morrison's service delivery vision

Why public service IT salaries must rise to meet Morrison's service delivery vision

Federal technology recruitment is broken. A rising pay gap and outsourcing are the reasons.
Aug 22 2019 7:05AM
Morrison vows to tame Centrelink IT "beast"

Morrison vows to tame Centrelink IT "beast"

Says $1bn WPIT overhaul must deliver for customers, not just bureaucrats.
Aug 19 2019 1:40PM
Shorten tries to fit new auto-complain plug-in to Robodebt

Shorten tries to fit new auto-complain plug-in to Robodebt

Crowdsources customer service catastrophe catalogue.
Aug 9 2019 1:09PM
Why CBA's latest bank app could kill Robodebt

Why CBA's latest bank app could kill Robodebt

Analysis: The ATO can use real time bank data to make compliance easy. Centrelink should too.
Aug 6 2019 6:59AM
CBA's new app will soon drill government biometric holdings

CBA's new app will soon drill government biometric holdings

Digital identity use by banks could be just a year away.
Jul 31 2019 2:29PM
Centrelink matches Medicare data in 'identity fraud' crackdown

Centrelink matches Medicare data in 'identity fraud' crackdown

Updated: Agency says data-matching already running.
Jul 29 2019 10:07AM
IBM, Accenture, Infosys vie to replace Centrelink payments engine

IBM, Accenture, Infosys vie to replace Centrelink payments engine

Shortlisted for "complex" WPIT project.
Jun 27 2019 7:14AM
RBA outage autopsy reveals weak spots

RBA outage autopsy reveals weak spots

Like testing the fire system mid-batch.
Jun 13 2019 7:20AM
Beaurepaires payroll bungle hits 3700 current and ex-employees

Beaurepaires payroll bungle hits 3700 current and ex-employees

Borked system change dating back to 2010 forces $1.8m in refunds.
Apr 10 2019 4:56PM
DHS prepares to set new SAP-based payments platform live

DHS prepares to set new SAP-based payments platform live

Uses white label model for reuse across government.
Mar 26 2019 7:15AM
Human Services finally completes plan for free Centrelink wi-fi after 10 years

Human Services finally completes plan for free Centrelink wi-fi after 10 years

But forget playing Candy Crush.
Mar 21 2019 6:55AM
Centrelink wants new software to learn why it annoys customers

Centrelink wants new software to learn why it annoys customers

System to collect, track feedback.
Mar 11 2019 12:30PM
Centrelink deploys NPP for real time emergency payments

Centrelink deploys NPP for real time emergency payments

System speeds Townsville floods relief effort.
Mar 5 2019 6:37AM
What's a smartform really worth? Avoka sells to digital banking powerhouse Temenos for $340m

What's a smartform really worth? Avoka sells to digital banking powerhouse Temenos for $340m

Jumps from local councils to Wall St.
Dec 12 2018 7:43PM
Centrelink's big cashless card upgrade gets stuck at the checkout

Centrelink's big cashless card upgrade gets stuck at the checkout

Software blocking of products not so easy.
Nov 27 2018 7:10AM
Mega vendors tie-up $100m Centrelink WPIT work

Mega vendors tie-up $100m Centrelink WPIT work

Systems integrators picked for next tranches.
Nov 1 2018 5:00AM
Centrelink to replace crucial mainframe welfare calculator

Centrelink to replace crucial mainframe welfare calculator

Core app transplant in WPIT overhaul.
Sep 3 2018 7:00AM
RBA says outage won’t hit pension payments

RBA says outage won’t hit pension payments

Transactions now running for corporate and retail customers.
Aug 30 2018 6:44PM
Human Services inks $480m IBM hardware contract

Human Services inks $480m IBM hardware contract

Extends mainframe support until 2023.
Aug 9 2018 12:00PM
Centrelink looks to WhatsApp for claims reporting

Centrelink looks to WhatsApp for claims reporting

Considers SMS-free future.
Aug 8 2018 1:50PM

Log In

Username / Email:
Password:
  |  Forgot your password?