centrelink

Centrelink wants new software to learn why it annoys customers

Centrelink wants new software to learn why it annoys customers

System to collect, track feedback.
Justin Hendry Mar 11 2019 12:30PM Strategy
Centrelink deploys NPP for real time emergency payments

Centrelink deploys NPP for real time emergency payments

System speeds Townsville floods relief effort.
Julian Bajkowski Mar 5 2019 6:37AM Financial Services
What's a smartform really worth? Avoka sells to digital banking powerhouse Temenos for $340m

What's a smartform really worth? Avoka sells to digital banking powerhouse Temenos for $340m

Jumps from local councils to Wall St.
Julian Bajkowski Dec 12 2018 7:43PM Financial Services
Centrelink's big cashless card upgrade gets stuck at the checkout

Centrelink's big cashless card upgrade gets stuck at the checkout

Software blocking of products not so easy.
Justin Hendry Nov 27 2018 7:10AM Software
Mega vendors tie-up $100m Centrelink WPIT work

Mega vendors tie-up $100m Centrelink WPIT work

Systems integrators picked for next tranches.
Justin Hendry Nov 1 2018 5:00AM Strategy
Centrelink to replace crucial mainframe welfare calculator

Centrelink to replace crucial mainframe welfare calculator

Core app transplant in WPIT overhaul.
Justin Hendry Sep 3 2018 7:00AM Strategy
RBA says outage won’t hit pension payments

RBA says outage won’t hit pension payments

Transactions now running for corporate and retail customers.
Julian Bajkowski Aug 30 2018 6:44PM Financial Services
Human Services inks $480m IBM hardware contract

Human Services inks $480m IBM hardware contract

Extends mainframe support until 2023.
Justin Hendry Aug 9 2018 12:00PM Strategy
Centrelink looks to WhatsApp for claims reporting

Centrelink looks to WhatsApp for claims reporting

Considers SMS-free future.
Justin Hendry Aug 8 2018 1:50PM Strategy
Fed govt, banks hand out free mainframe degrees

Fed govt, banks hand out free mainframe degrees

Cash splash to revive zSeries skills pool.
Julian Bajkowski Jul 24 2018 11:55AM Strategy
Mainframe sales double in latest IBM profit

Mainframe sales double in latest IBM profit

Rusted onto big iron.
Julian Bajkowski Jul 19 2018 11:59AM Hardware
IBM inks $1bn whole of government deal

IBM inks $1bn whole of government deal

$300 million in existing deals covered.
Julian Bajkowski Jul 5 2018 7:27AM Financial Services
Centrelink's online services fall over again

Centrelink's online services fall over again

Claims impact "exacerbated" by Telstra outage.
Justin Hendry May 21 2018 5:28PM Software
DTA to explore blockchain for Centrelink payments

DTA to explore blockchain for Centrelink payments

Will look to build prototype.
Justin Hendry May 16 2018 11:51AM Strategy
Govt hands another $316m to Centrelink IT overhaul

Govt hands another $316m to Centrelink IT overhaul

Budget 2018: WPIT gets tranche three funding.
Justin Hendry May 8 2018 7:40PM Strategy
Fresh myGov issue hits Centrelink customers

Fresh myGov issue hits Centrelink customers

Access to services impacted.
Justin Hendry Apr 16 2018 2:40PM Software
DHS wants analytics to stop 'inadvertent' overpayment of benefits

DHS wants analytics to stop 'inadvertent' overpayment of benefits

Aims to predict problems, not recover debts.
Ry Crozier Mar 21 2018 11:50AM Financial Services
Govt to shave $104m off Centrelink IT overhaul cost

Govt to shave $104m off Centrelink IT overhaul cost

MYEFO: WPIT gets slightly slimmer.
Allie Coyne Dec 18 2017 1:53PM Software
DHS taps Angular for quick customer wins

DHS taps Angular for quick customer wins

Before major change can be made with $1.5bn WPIT overhaul.
Steven Kiernan Nov 9 2017 12:20PM Software
Govt refuses to halt robodebt program

Govt refuses to halt robodebt program

"No evidence" to support a stoppage.
Justin Hendry Oct 11 2017 10:26AM Software

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