bigpond

Telstra scraps wireless excess usage charges

Telstra scraps wireless excess usage charges

Introduces new plans.
Ben Grubb Jan 14 2010 2:01PM Telco/ISP
Telstra raises ISP ire over BigPond price drops

Telstra raises ISP ire over BigPond price drops

No equivalent fall in wholesale costs.
Ry Crozier Dec 8 2009 2:10PM Telco/ISP
Telstra revamps business unit setup

Telstra revamps business unit setup

Product group split; new operations and customer service units.
Staff Writers Nov 30 2009 1:31PM Telco/ISP
Telstra unleashes new broadband prices

Telstra unleashes new broadband prices

Discounts for longer contracts and bundling.
Staff Writers Nov 26 2009 2:11PM Telco/ISP
Telstra turns to Twitter for customer support

Telstra turns to Twitter for customer support

Now we are tweeting.
Munir Kotadia Aug 28 2009 12:28PM Telco/ISP
Telstra BigPond refuses to participate in net filter trials

Telstra BigPond refuses to participate in net filter trials

Australia’s largest ISP Telstra has ruled out participating in the Federal Government’s controversial Internet filtering trial due to what it calls ‘customer management issues’.
Ry Crozier Dec 8 2008 5:35PM Telco/ISP
Telstra blames Spam Act for impersonal Tweets

Telstra blames Spam Act for impersonal Tweets

Telstra has hit back at claims its BigPond Twitter support feed is bot-like, arguing that personalising the messages would contravene the Spam Act.
Staff Writers Oct 2 2008 7:02AM Software
Telstra faces backlash on Twitter

Telstra faces backlash on Twitter

Telstra BigPond’s foray into Twitter has been widely criticised by social media experts and even the ISP’s own customer service staff, blog posts reveal.
Ry Crozier Sep 30 2008 2:26PM Telco/ISP
BigPond expands Second Life presence

BigPond expands Second Life presence

Telstra BigPond has opened a customer support kiosk in Second Life, populated by avatars who can answer queries by text and voice.
Staff Writers Sep 1 2008 4:59PM Software
The return of the vista

The return of the vista

Eventually you do get bored with cursing your ISP and eventually it’s time to talk to someone in the tech support department to try and find out what’s really going on with your link.
Ian Yates May 20 2008 3:04PM Telco/ISP
Motorola buys BigPond music content provider

Motorola buys BigPond music content provider

Mobile phone vendor, Motorola has signed an agreement to acquire Soundbuzz, a privately held, Asian-based music provider.
Lilia Guan Jan 8 2008 1:42PM Hardware
BigPond boosts broadband cable speeds to 30Mbps

BigPond boosts broadband cable speeds to 30Mbps

Telstra BigPond has given its cable broadband plans a hefty injection of speed, with the launch of its 30 Megabits per second (Mbps) BigPond Cable Extreme.
Staff Writers Sep 12 2007 11:39AM Telco/ISP
Telstra backs Roy & HG's soccer chat

Telstra backs Roy & HG's soccer chat

Telstra's BigPond and 3G has teamed up with comedy team, Roy and HG, to provide football fans match round ups during the Socceroos campaign in Germany.
Staff Writers Jun 6 2006 9:29AM Telco/ISP
BigPond hits one million ADSL subscribers

BigPond hits one million ADSL subscribers

Fueled by strong demand for high-speed internet access, Telstra BigPond has reported that it has hit the 1,000,000 ADSL subscriber mark.
Staff Writers Apr 26 2006 3:15PM Telco/ISP
Telstra cuts wireless broadband pricing

Telstra cuts wireless broadband pricing

Telstra has launched a wave of new plans and price cuts aimed at increasing the uptake of its BigPond Wireless Broadband mobile card service.
Staff Writers Apr 4 2006 4:00PM Telco/ISP
Telstra goes wireless as Unwired wins $37m

Telstra goes wireless as Unwired wins $37m

Telstra BigPond has finally entered the wireless broadband race just as competitor Unwired announced it had scored another $37 million in funding.
Byron Connolly Aug 25 2005 12:11PM Telco/ISP
BigPond apologises to Aust Idol winner

BigPond apologises to Aust Idol winner

BigPond has apologised, following yesterday's revelations that an ad about Australian Idol winner Casey Donovan included a URL for a porn site.
Vivienne Fisher Nov 23 2004 12:00AM Telco/ISP
BigPond chief apologises

BigPond chief apologises

Telstra has emailed BigPond customers to apologise and detail compensation for its email difficulties.
Staff Writers Oct 27 2003 12:00AM Telco/ISP
Worm causes waves in BigPond

Worm causes waves in BigPond

Telstra and security experts have blamed a spam-generating worm for BigPond service problems, which they claim hit other major ISPs. Yet rival ISPs say it’s business as usual.
Siobhan Chapman Oct 17 2003 12:00AM Telco/ISP

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