ato

AI to streamline ATO contact centre operations

AI to streamline ATO contact centre operations

Genesys Engage system replacement revealed.
Andrew Colley Jan 21 2026 6:57AM Cloud
ATO, AFP, AER and Veterans' Affairs get IT modernisation funds

ATO, AFP, AER and Veterans' Affairs get IT modernisation funds

Multi-year tech investments planned.
Ry Crozier Dec 17 2025 11:00PM Hardware
New ATO division to de-risk major system transformations

New ATO division to de-risk major system transformations

Led by former deputy commissioner of smarter data.
Zachariah Kelly Nov 5 2025 6:52AM Strategy
ASIC's payroll revamp helps it repatriate staff from ATO

ASIC's payroll revamp helps it repatriate staff from ATO

After cessation of Modernising Business Registers program.
Zachariah Kelly Oct 21 2025 6:51AM Finance
ATO restructures cloud ops, embraces 'approval by default'

ATO restructures cloud ops, embraces 'approval by default'

Applies AWS' shared responsibility model.
Eleanor Dickinson Oct 2 2025 6:17AM Cloud
ATO considers AI coding assistance for 800 core developers

ATO considers AI coding assistance for 800 core developers

Will allow developers to “focus on higher value work”.
Eleanor Dickinson Aug 15 2025 6:15AM Software
ATO trials multimodal AI models for auditing work-related expenses

ATO trials multimodal AI models for auditing work-related expenses

Continues push to "industrialise" AI by 2030.
Eleanor Dickinson Aug 12 2025 6:50AM Strategy
Public Sector Tech report: Federal Government

Public Sector Tech report: Federal Government

ATO and ASIC.
Brad Howarth Aug 8 2025 5:00PM Public Sector Tech Report 2025
ATO bundles Broadcom-owned licenses into single $109m deal

ATO bundles Broadcom-owned licenses into single $109m deal

VMware renewal now comes with CA mainframe licenses.
Eleanor Dickinson Apr 22 2025 6:30AM Software
ATO seeks new CIO amid technology delivery shake-up

ATO seeks new CIO amid technology delivery shake-up

Follows departure of Ramez Katf in April.
Eleanor Dickinson Nov 4 2024 6:47AM Cloud
ATO to rename myGovID to myID in mid-November

ATO to rename myGovID to myID in mid-November

Resolving name confusion.
Ry Crozier Sep 23 2024 8:19AM Security
ATO looks to "unattributable exploration" of social media and the internet

ATO looks to "unattributable exploration" of social media and the internet

Expands nascent OSINT work.
Ry Crozier Sep 13 2024 6:52AM Security
ATO is rewiring its cloud responsibility model

ATO is rewiring its cloud responsibility model

With a focus on developer self-service, optimisation and costs.
Ry Crozier Aug 26 2024 6:54AM Cloud
ATO targets $31.9m reduction in IT and analytics outsourcing

ATO targets $31.9m reduction in IT and analytics outsourcing

As a key measure in its latest corporate plan.
Ry Crozier Aug 15 2024 6:33AM Strategy
ATO bugs incorrectly revived 600 historic tax debts

ATO bugs incorrectly revived 600 historic tax debts

Including some "false debts" that were higher than what was owed.
Jeremy Nadel Jul 9 2024 6:15AM Software
ATO joins AFCX

ATO joins AFCX

Becomes a full member.
Digital Nation Staff Jul 5 2024 5:51PM Governance
ATO to ingest daily Medicare data to check levy exemption claims

ATO to ingest daily Medicare data to check levy exemption claims

As volume of checks required grows to 180,000 a year.
Jeremy Nadel Jun 28 2024 6:10AM Financial Services
ATO farewells long-time CIO

ATO farewells long-time CIO

Ramez Katf moving on.
Richard Chirgwin Mar 20 2024 3:11PM Strategy
Leidos Australia makes redundancies in ATO team

Leidos Australia makes redundancies in ATO team

As work goes elsewhere.
Ry Crozier Dec 13 2023 10:24AM Training & Development
ATO to boost insider threat detection with behavioural analytics

ATO to boost insider threat detection with behavioural analytics

Amid increased scrutiny of staff.
Ry Crozier Nov 20 2023 6:49AM Software

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