Agentforce

Relationships Australia SA uses AI agent to assess at-risk clients

Relationships Australia SA uses AI agent to assess at-risk clients

While they wait for an appointment.
Ry Crozier Oct 23 2026 6:34AM Emerging Tech
Kogan taps AI agent to handle customer service

Kogan taps AI agent to handle customer service

Handling everything from order status to initiating returns.
Ry Crozier Oct 14 2026 6:45AM Emerging Tech
EasyPark builds an AI agent to help it qualify B2B sales leads

EasyPark builds an AI agent to help it qualify B2B sales leads

Positioned as a "teammate" for reps.
Ry Crozier Oct 9 2026 6:48AM Emerging Tech
Telstra deploys AI agent to help it meet customer service guarantee

Telstra deploys AI agent to help it meet customer service guarantee

Outlines roadmap for Agentforce use.
Ry Crozier Sep 23 2026 6:42AM Software
Griffith University takes control of its student recruitment

Griffith University takes control of its student recruitment

Establishes clear line of sight across prospect pipeline, connects martech stack.
Ry Crozier Mar 16 2026 6:33AM Marketing
Asahi Beverages targeting real-time sales insight

Asahi Beverages targeting real-time sales insight

As it prepares for AI.
Andrew Colley Mar 4 2026 6:50AM Emerging Tech
Telstra pushes forward with agentic AI plans

Telstra pushes forward with agentic AI plans

Chasing a "state of architecture" to deploy Agentforce.
Andrew Colley Mar 3 2026 6:33AM Software
ANZ deploys Agentforce to supercharge new CRM system

ANZ deploys Agentforce to supercharge new CRM system

Used by business bankers and frontline teams.
Ry Crozier Feb 5 2026 11:15AM Financial Services

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