TPG joins Telstra in showing NBN fixed wireless speeds

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TPG joins Telstra in showing NBN fixed wireless speeds

Breaks out performance numbers.

TPG is the second major retail service provider to start breaking out “typical” evening peak speeds experienced by NBN fixed wireless users.

The company said that its “basic” NBN12 fixed wireless plans could achieve 11.2Mbps while its “standard” NBN25 fixed wireless plans could hit 20.3Mbps in the peak period of usage, which runs from 7pm to 11pm.

RSPs publish typical evening peak speeds in accordance with the Australian Competition and Consumer Commission’s (ACCC’s) marketing guidelines for NBN services.

However, the guidelines only require publishing typical speeds for fixed line services, meaning it is difficult to gauge the possible performance on the fixed wireless network.

Telstra became the first major RSP to provide separate fixed wireless numbers in March of this year.

Its numbers are more detailed than TPG’s, though they haven’t been updated since they were first released.

On the NBN12 tier, Telstra's fixed wireless customers can expect download speeds ranging from 2-11Mbps, with “around 50 percent of customers achieving speeds greater than 5Mbps (download)” between 7pm and 11pm.

Similarly on the NBN25 tier, the range is 2-22Mbps with “around 50 percent of customers [able to] achieve speeds greater than 10Mbps (download)” in the evening peak.

NBN Co has released its own fixed wireless speed distribution numbers, which show a quarter of all fixed wireless cells see wholesale speeds of less than 12Mbps during the “busy hour”.

The network builder has come under fire this year for the performance of parts of its fixed wireless network.

NBN Co does not consider a cell to be officially congested until the users connected to it average 6Mbps or less in the busiest hour of the day.

However, due to long lead times required to remediate problems - caused by things like complicated site access rules - average performance can slip as low as 3Mbps before the cell is rated critical.

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