telco

Aussie Broadband introduces digital challenger brand, Buddy

Aussie Broadband introduces digital challenger brand, Buddy

The AI-powered brand offers a self-service option.
Digital Nation Staff Jul 16 2024 10:02AM Emerging Tech
Telco complaints hold steady

Telco complaints hold steady

Latest data shows there were 3.3 complaints per 10,000 services. 
Digital Nation Staff May 14 2024 2:53PM Marketing
How generative AI could reshape the telco world

How generative AI could reshape the telco world

Insights from Accenture’s CMT Paolo Sidoti. 
Kate Weber Apr 19 2024 2:58PM Emerging Tech
Telstra falls after cutting annual earnings view

Telstra falls after cutting annual earnings view

Telstra reported an 11 percent jump in its first-half profit due to strong performance.
Adwitiya Srivastava Feb 15 2024 1:29PM Finance
EU mulls easing merger rules for telecoms

EU mulls easing merger rules for telecoms

Big Tech to help pay network costs.
Foo Yun Chee Feb 15 2024 7:12AM Telco/ISP
Optus adds 2468 failed Triple-Zero calls to list

Optus adds 2468 failed Triple-Zero calls to list

After initially stating 228 calls didn't connect.
Kate Weber Jan 24 2024 9:08AM Governance
Fed govt to investigate Optus outage

Fed govt to investigate Optus outage

A 12-hour national outage.
Renju Jose Nov 10 2023 9:30AM Governance
Optus raises AI/ML investment in ongoing scam crackdown

Optus raises AI/ML investment in ongoing scam crackdown

Hopes to improve efficacy of scam SMS detection and blocking.
Kate Weber Jul 3 2023 12:08PM Telco/ISP
ANZ deploys new algorithms, AI to tackle scams

ANZ deploys new algorithms, AI to tackle scams

Prevents movement of tens of millions of dollars.
Kate Weber Jun 21 2023 6:36AM Financial Services
Aussie Broadband appoints first-ever CIO

Aussie Broadband appoints first-ever CIO

Joins from BTC Markets.
Kate Weber May 23 2023 7:07AM Strategy
Belong lands new CTO

Belong lands new CTO

After second consecutive tech chief makes switch to Bupa.
Kate Weber Mar 30 2023 11:26AM Training & Development
Network fee not the fix for European telecoms financial problems, Meta says

Network fee not the fix for European telecoms financial problems, Meta says

EU telco plan ignores tech companies' hefty investments.
Foo Yun Chee Mar 24 2023 6:30AM Telco/ISP
Internet providers warn against EU plans to make Big Tech cover telcos' costs

Internet providers warn against EU plans to make Big Tech cover telcos' costs

OTT players targeted.
Martin Coulter Jan 4 2023 11:07AM Telco/ISP
Telstra's legacy IT systems burn carrier again

Telstra's legacy IT systems burn carrier again

ACMA makes fresh compliance order.
Richard Chirgwin Nov 24 2022 11:32AM Telco/ISP
Telcos push EU to make 'big tech' pay for network costs

Telcos push EU to make 'big tech' pay for network costs

Following Australia's example.
Mathieu Rosemain and Supantha Mukherjee Nov 7 2022 6:34AM Telco/ISP
CBA adds mobile to telco service offerings

CBA adds mobile to telco service offerings

Through partner More.
Kate Weber Oct 24 2022 12:31PM Financial Services
McMillan Shakespeare lands new CDO

McMillan Shakespeare lands new CDO

Head of ecommerce at Optus makes move.
Kate Weber Oct 4 2022 11:54AM Strategy
CBA customers target of Optus SMS scam

CBA customers target of Optus SMS scam

Federal government remains critical of telco; Service NSW crashes.
Kate Weber , Richard Chirgwin Sep 28 2022 1:20PM Financial Services
Gov commits 'hundreds' of people to Optus hack response

Gov commits 'hundreds' of people to Optus hack response

As new cyber security rules loom for 'large' telcos.
Ry Crozier Sep 26 2022 5:09PM Security
Case study: How the NSW Telco Authority uses partnerships to power the PSN

Case study: How the NSW Telco Authority uses partnerships to power the PSN

Partnership with Motorola Solutions.
Athina Mallis Sep 26 2022 10:23AM Emerging Tech

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