Telstra braces for fault ticket backlog

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After weeks of being unable to record many jobs.

Telstra braces for fault ticket backlog
Telstra’s field service team is bracing for a backlog of ‘assurance’ work - and impatient customers - as COVID-19 restrictions are eased, after weeks of not being able to receive jobs. Field service principal Digby Wilson told an SAP forum at the end of April that field ...

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