ASUSTek Computer has opened its first Australian Notebook Service Centre in Silverwater, NSW.
The company promises a three-day turnaround, and will provide a loan machine if that is exceeded.
"We have set a goal of all repairs being completed in three working days or less, allowing us time to test the machines comprehensively and avoid any further inconvenience to our customers," Emmanuele Silanesu, notebook product manager for ASUS Australia, explained. "Where we are unable to meet this, we will make loan machines available to minimise the inconvenience."
The company expects other notebook service centres will be fully operational in Melbourne and Brisbane by the end of Q1.