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Jetstar looks to AI for smarter customer service

By Ry Crozier

Nov 9 2017 6:50AM

Key to standing out from rivals.

Jetstar looks to AI for smarter customer service

Jetstar is looking to artificial intelligence to boost its ability to provide “smart service” to customers and differentiate in Asia’s increasingly congested low-cost carrier market. A demonstration at Salesforce’s annual Dreamforce conference in San Francisco revealed a ...

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