Jetstar looks to AI for smarter customer service

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Jetstar looks to AI for smarter customer service

Key to standing out from rivals.

Jetstar is looking to artificial intelligence to boost its ability to provide “smart service” to customers and differentiate in Asia’s increasingly congested low-cost carrier market. A demonstration at Salesforce’s annual Dreamforce conference in San Francisco revealed a ...

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ai cognitive customer df17 differentiation dreamforce einstein experience ibm industrialit jetstar lcc salesforce service software utilitiesit watson

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