
Adam Internet Managing Director, Scott Hicks said it is important the ISP never becomes complacent or take the support of its market for granted.
“In the 2006/2007 financial year we recorded a turnover growth of almost 70 percent, and we wanted to be sure to channel some of our profit back into delivering even better products and services,” he said.
Hicks said the development of Adam Internet’s client care facilities – along with the introduction of its Cisco IP phone system - would help staff to meet the needs of customers.
“The upgrade doubles the capacity of the Adam Internet call centre and enables the development of a technical support laboratory for the testing of customer equipment and diagnosis of equipment faults,” he said.