Nelson said SuiteCommerce had been in development for about 18 months, with its design driven by e-commerce user expectations. Online shoppers tended to expect a company to remember who they were, regardless of the device they used, he explained.
"I describe this as the headless commerce engine," Nelson said. "Which is to say, you can put any 'head' on top of NetSuite now: you can put a retail point of sale system on it, you can put a phone on it, you can put a tablet on it, and all of those UIs come back to the same data repositories, so you can recognise the customer regardless of channel."