retail

Harris Farm Markets bolsters digital, data leadership

Harris Farm Markets bolsters digital, data leadership

Hires CIDO and head of data in the space of a month.
Ry Crozier May 7 2026 6:26AM Leadership
Bunnings' tech capability "incredibly underestimated"

Bunnings' tech capability "incredibly underestimated"

Retailer's boss applauds the work of its CIOs.
Ry Crozier May 1 2026 6:50AM Leadership
Woolworths gives agentic-powered Olive chatbot to its 200,000 staff

Woolworths gives agentic-powered Olive chatbot to its 200,000 staff

Demonstrates capabilities and “eight judges” that safeguard responses.
Ry Crozier Apr 28 2026 6:51AM Cloud
Guzman y Gomez cooks up plan for agentic kitchens

Guzman y Gomez cooks up plan for agentic kitchens

Seeks to fine tune response to foot traffic.
Andrew Colley Apr 24 2026 6:52AM Emerging Tech
Rodd & Gunn eyes headless ecommerce

Rodd & Gunn eyes headless ecommerce

Also looking at loyalty capability.
Andrew Colley Mar 24 2026 6:44AM Emerging Tech
Metcash brings AI search to its B2B marketplace

Metcash brings AI search to its B2B marketplace

SAP-based platform augmented with Coveo.
Ry Crozier Mar 19 2026 1:48PM Emerging Tech
Coles sets up standard data streaming platform groupwide

Coles sets up standard data streaming platform groupwide

Sees real-time data aiding its analytics and AI ambitions.
Ry Crozier Mar 17 2026 6:55AM Cloud
Coles Group CTO is leaving after a year

Coles Group CTO is leaving after a year

Operations chief to assume responsibilities.
Ry Crozier Mar 13 2026 6:42AM Training & Development
Woolworths' AI customer problem-solving a question of semantics

Woolworths' AI customer problem-solving a question of semantics

Exploring semantic search.
Andrew Colley Mar 11 2026 6:41AM Software
Endeavour Group to have new ERP in place in 18 months

Endeavour Group to have new ERP in place in 18 months

Moves from design to build.
Ry Crozier Mar 4 2026 12:42PM Software
Officeworks builds on its Salesforce core

Officeworks builds on its Salesforce core

Trains users in bid to harness more capabilities of the stack.
Ry Crozier Mar 2 2026 6:25AM Cloud
Woolworths splits infosec and physical security again

Woolworths splits infosec and physical security again

CSO role comes to an end.
Ry Crozier Feb 16 2026 6:31AM Training & Development
REA Group brings conversational AI search to realestate.com.au

REA Group brings conversational AI search to realestate.com.au

As natural language search is extended to 50 percent of visitors.
Andrew Colley Feb 6 2026 4:10PM Software
Bunnings facial recognition privacy breach ruling partially reversed

Bunnings facial recognition privacy breach ruling partially reversed

Must better disclose its use of the technology to customers.
Juha Saarinen Feb 5 2026 4:49PM Security
Woolworths to fill digital gap on its board

Woolworths to fill digital gap on its board

Appoints former Walmart and Google digital and product whiz.
Andrew Colley Jan 29 2026 1:41PM Software
Woolworths to incorporate agentic AI into its Olive chatbot

Woolworths to incorporate agentic AI into its Olive chatbot

Plans for more personalised interactions.
Ry Crozier Jan 12 2026 12:22PM Emerging Tech
Starbucks taps Amazon exec as new CTO

Starbucks taps Amazon exec as new CTO

To drive tech revamp in stores.
Staff Writer Dec 21 2025 10:59PM Training & Development
Zara turns to AI to generate fashion imagery

Zara turns to AI to generate fashion imagery

Using real-life models.
Helen Reid Dec 19 2025 6:32AM Emerging Tech
Australia Post deploys ThousandEyes across its retail network

Australia Post deploys ThousandEyes across its retail network

"Flipping monitoring on its head".
Ry Crozier Nov 13 2025 6:45AM Networking
Endeavour Group taps Qantas, Catch execs in digital leadership shake-up

Endeavour Group taps Qantas, Catch execs in digital leadership shake-up

Comes into effect in January.
Ry Crozier Nov 11 2025 9:38AM Leadership

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