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retail
Australia Post deploys ThousandEyes across its retail network
"Flipping monitoring on its head".
Ry Crozier
Nov 13 2025 6:45AM
Networking
Endeavour Group taps Qantas, Catch execs in digital leadership shake-up
Comes into effect in January.
Ry Crozier
Nov 11 2025 9:38AM
Leadership
Kmart Group tests AI in its finance operations
Has been on RISE with SAP on AWS for over a year.
Ry Crozier
Nov 11 2025 6:31AM
Finance
David Jones sets target for legacy platform wind-down
Within 12 months.
Andrew Colley
Nov 11 2025 6:18AM
Cloud
Coles offers ChatGPT Enterprise to corporate staff
Ahead of "full workforce rollout".
Ry Crozier
Oct 30 2025 12:39PM
Emerging Tech
Coles to transform finance as 'cloud ERP' program evolves
Retailer prepares its business to embrace new features.
Ry Crozier
Oct 30 2025 6:30AM
Finance
David Jones eyes AI super-agent opportunity
"Our CTO is very keen with this one".
Andrew Colley
Oct 20 2025 6:33AM
Software
McPherson's creates AI agent for key account teams
Australian beauty goods maker streamlines trade promotions.
Ry Crozier
Oct 16 2025 12:28PM
Marketing
Hoyts highlights its mobile-first journey
Podcast: As part of a continued digital transformation.
Kate Weber
Oct 13 2025 6:28AM
Software
Kmart Australia's use of facial recognition breached privacy
Follows similar ruling against Bunnings.
Eleanor Dickinson
Sep 18 2025 11:05AM
Software
David Jones invites all parts of its business to embrace data
Sets up data community, hires a business ‘translation’ team.
Ry Crozier
Sep 4 2025 11:09AM
Governance
DuluxGroup taps SAP to drive sales in Bunnings stores
Tackles retail execution and margin erosion in long-running program of work.
Ry Crozier
Sep 1 2025 5:43PM
Software
Woolworths cuts Big W loose from shared technology stack
Follows the department chain's $35 million loss.
Eleanor Dickinson
Aug 27 2025 3:42PM
Hardware
Coles eyes AI to keep shelves stocked in next viral recipe trend
After TikTok caused a run on cottage cheese.
Ry Crozier
Aug 27 2025 6:54AM
Emerging Tech
Chemist Warehouse runs AI on HR shared inbox
Drafts responses that HR team can tweak and send.
Ry Crozier
Aug 22 2025 6:11AM
HR
Strandbags looks for ‘nice clean base’ in backend overhaul
Podcast: With Strandbags group chief technology officer John Khoury
Eleanor Dickinson
Aug 18 2025 6:30AM
Software
Guzman y Gomez continues to deploy Workday as core people platform
Looks to AI to aid efficiency drive.
Ry Crozier
Aug 5 2025 6:53AM
HR
David Jones leans on Snowflake for de-merger modernisation
Underpins retail analytics and future tech uplift.
Eleanor Dickinson
Aug 5 2025 6:52AM
Cloud
David Jones seeks '360-degree' customer view from unified data
Focuses on personalised customer communications.
Eleanor Dickinson
Aug 1 2025 6:41AM
Marketing
Bunnings pilots AI for its 55,000-strong workforce
Creates talent pools and career growth opportunities.
Ry Crozier
Jul 29 2025 6:41AM
HR
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