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Home
retail
retail
David Jones invites all parts of its business to embrace data
Sets up data community, hires a business ‘translation’ team.
Ry Crozier
Sep 4 2025 11:09AM
Governance
DuluxGroup taps SAP to drive sales in Bunnings stores
Tackles retail execution and margin erosion in long-running program of work.
Ry Crozier
Sep 1 2025 5:43PM
Software
Woolworths cuts Big W loose from shared technology stack
Follows the department chain's $35 million loss.
Eleanor Dickinson
Aug 27 2025 3:42PM
Hardware
Coles eyes AI to keep shelves stocked in next viral recipe trend
After TikTok caused a run on cottage cheese.
Ry Crozier
Aug 27 2025 6:54AM
Emerging Tech
Chemist Warehouse runs AI on HR shared inbox
Drafts responses that HR team can tweak and send.
Ry Crozier
Aug 22 2025 6:11AM
HR
Strandbags looks for ‘nice clean base’ in backend overhaul
Podcast: With Strandbags group chief technology officer John Khoury
Eleanor Dickinson
Aug 18 2025 6:30AM
Software
Guzman y Gomez continues to deploy Workday as core people platform
Looks to AI to aid efficiency drive.
Ry Crozier
Aug 5 2025 6:53AM
HR
David Jones leans on Snowflake for de-merger modernisation
Underpins retail analytics and future tech uplift.
Eleanor Dickinson
Aug 5 2025 6:52AM
Cloud
David Jones seeks '360-degree' customer view from unified data
Focuses on personalised customer communications.
Eleanor Dickinson
Aug 1 2025 6:41AM
Marketing
Bunnings pilots AI for its 55,000-strong workforce
Creates talent pools and career growth opportunities.
Ry Crozier
Jul 29 2025 6:41AM
HR
Dymocks modernises system used to manage 40 million products
Goes cloud-native to cut costs and improve data fidelity.
Ry Crozier
Jul 17 2025 6:51AM
Cloud
UK police arrest four over cyberattacks on M&S, Co-op and Harrods
All aged under 21.
James Davey and Sam Tabahriti
Jul 11 2025 6:06AM
Security
M&S will be over the worst of cyberattack impact by August
Retailer focuses on staff training.
Sarah Young
Jul 3 2025 6:16AM
Security
Woolworths Group consolidates 30,000 marketing assets into Adobe platform
Creates “single source of truth” for marketing teams.
Eleanor Dickinson
Jul 2 2025 6:18AM
Digital Nation
In Pictures: Persistent Systems & Google Cloud GenAI in retail roundtable
A selection of photos from a recent
iTnews
executive roundtable lunch at The Sofitel on Collins in Melbourne.
Velvet-Belle Templeman
Jun 27 2025 3:10PM
Software
Adairs deploys technology backbone in supply chain transformation
Moves from 3PL to fully-owned logistics model.
Ry Crozier
Jun 19 2025 6:40AM
Software
Woolworths' CSO is Optus-bound
After a decade at the retailer.
Ry Crozier
Jun 6 2025 3:54PM
Security
David Jones shapes store design, lease negotiations with customer feedback
Multiple parts of retail business benefit from "quick and meaningful data".
Kate Weber
Jun 4 2025 4:18AM
Marketing
Coles merges digital and customer leadership
Follows leadership shake-up at the end of last year.
Eleanor Dickinson
May 30 2025 4:23PM
Digital Nation
Google says hackers that hit UK retailers now targeting American stores
Attributed to Scattered Spider.
Raphael Satter
May 15 2025 6:32AM
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