Ry Crozier

Editor-in-Chief

Ry Crozier has reported on the technology sector for 25 years.

Crozier re-joined iTnews in 2015, after previous stints as a journalist at the University of New South Wales and Electronics News.

Recent articles by Ry Crozier

Waiting for the great leap forward in federal government

Waiting for the great leap forward in federal government

Federal government digital transformation efforts are patchy, a symptom of agencies' differing capabilities and mentality that government doesn't have to try hard to win customers.
Ry Crozier Aug 19 2019 3:37PM Digital Nation
The banker's new (digital) clothes

The banker's new (digital) clothes

For Macquarie Bank, NAB, ANZ, HSBC and others, going digital to satisfy customers pitched them into unexpected competition ... for talent.
Ry Crozier Aug 19 2019 3:36PM Digital Nation
The ongoing education revolution

The ongoing education revolution

UNSW, Swinburne University, RMIT and educators at all levels are using digital technology to change experiences in the classroom, and turning to digital marketing to find the next generation of students.
Ry Crozier Aug 19 2019 3:34PM Digital Nation
NBN Co's FTTC and HFC build costs rise again

NBN Co's FTTC and HFC build costs rise again

Civil works blamed.
Ry Crozier Aug 19 2019 1:40PM Telco/ISP
Carsales uses AI to crack down on number plate cloning

Carsales uses AI to crack down on number plate cloning

Automatically blurs plates.
Ry Crozier Aug 19 2019 1:30PM Software
$50bn industry fund Cbus tech rebuild brings digital assets back in house

$50bn industry fund Cbus tech rebuild brings digital assets back in house

Focuses on data and improving member experience.
Ry Crozier Aug 19 2019 6:55AM Cloud
NBN Co says it is unlikely to scrap CVC charges

NBN Co says it is unlikely to scrap CVC charges

Favours boost to bundles, but its idea of “significant” may differ from yours.
Ry Crozier Aug 15 2019 1:15PM Telco/ISP
Optus shifts 100k premises out of NBN 12Mbps in three months

Optus shifts 100k premises out of NBN 12Mbps in three months

Equivalent to 65 percent of its base in entry-level tier.
Ry Crozier Aug 15 2019 12:33PM Telco/ISP
Telstra expands its use of Salesforce

Telstra expands its use of Salesforce

To improve sales pipeline and personalisation.
Ry Crozier Aug 15 2019 10:34AM Cloud
Andy Penn argues Telstra is actually making the NBN cheaper

Andy Penn argues Telstra is actually making the NBN cheaper

At the expense of its own profitability.
Ry Crozier Aug 15 2019 9:27AM Telco/ISP
NBN Co's revenue per user creeps up to $46 a month

NBN Co's revenue per user creeps up to $46 a month

Sees $2 uplift in space of a year.
Ry Crozier Aug 15 2019 7:23AM Telco/ISP
For retailers, online convenience meets real-world experience

For retailers, online convenience meets real-world experience

Coles and Woolworths know that digital lets traditional retailers create personal experiences, but born-online retailers are fighting back with tech and the human touch.
Ry Crozier Aug 14 2019 1:50PM Digital Nation
ANZ flags Google cloud risk expansion

ANZ flags Google cloud risk expansion

Tool used to check code set for broader use.
Ry Crozier Aug 14 2019 1:22PM Financial Services
WooliesX reflects on first two years of ops

WooliesX reflects on first two years of ops

Where the digital innovation model has worked.
Ry Crozier Aug 13 2019 12:35PM Strategy
Meet Olive, Woolworths' conversational AI platform

Meet Olive, Woolworths' conversational AI platform

Exclusive: Architecture revealed, already in production.
Ry Crozier Aug 12 2019 7:10AM Projects
Salesforce lands Pip Marlow after Suncorp exit

Salesforce lands Pip Marlow after Suncorp exit

Appointed A/NZ CEO.
Ry Crozier Aug 8 2019 4:29PM Strategy
Telstra rejigs how it markets products built by Agile teams

Telstra rejigs how it markets products built by Agile teams

Confronts how to market constantly iterating products.
Ry Crozier Aug 8 2019 6:50AM Strategy
Woolworths to trial automated tech to speed up online orders

Woolworths to trial automated tech to speed up online orders

Three stores to participate initially.
Ry Crozier Aug 7 2019 12:56PM Hardware
NBN Co urged to renew in-home wiring focus in FTTN footprint

NBN Co urged to renew in-home wiring focus in FTTN footprint

ACCC pushes for fresh action.
Ry Crozier Aug 6 2019 10:53AM Telco/ISP
NAB hits refresh on data strategy

NAB hits refresh on data strategy

How it prioritises data and charts success.
Ry Crozier Aug 5 2019 12:45PM Cloud

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