Spotlight on enterprise IT trends Spotlight on enterprise IT trends

How are leading enterprises applying emerging technologies like AI, Blockchain and IoT – and what are the latest best practices for modern IT staples, such as cloud migration, digital transformation and platform optimisation? iTnews will help you navigate the ever-changing enterprise IT landscape in our Spotlight on enterprise IT trends, which coincides with the Gartner Symposium on the Gold Coast on 30 October–2 November.

Funlab ready to tap AI to assist customer engagement

Funlab ready to tap AI to assist customer engagement

Strike and Holey Moley operator "excited" to experiment.
Kate Weber Oct 16 2024 6:52AM Marketing
Adobe challenges OpenAI and Meta

Adobe challenges OpenAI and Meta

Starts rollout of AI video tools.
Staff Writer Oct 15 2024 5:19AM Software
How AI can transform customer experiences and improve efficiencies in insurance

How AI can transform customer experiences and improve efficiencies in insurance

Australia's insurance industry faces customer and operational challenges. FPT Software's AI Agent Digital Platform boosts productivity, streamlines operations, and enhances customer experiences, helping insurers stay competitive and achieve better business outcomes.
Staff Writer Oct 11 2024 9:00AM Partner Content
Adopting AI: How best practice can save headaches (and money)

Adopting AI: How best practice can save headaches (and money)

AI has rapidly become a business staple, with tools like ChatGPT and Microsoft Copilot now part of daily operations. Tecala’s Start Smart: Navigating Your AI Journey report, based on a survey of 300 Australian businesses, found that early AI adoption is seen as a key to stronger performance, scoring 7.7 out of 10. The real challenge, however, is figuring out where AI can make the biggest impact.
Staff Writer Oct 10 2024 9:00AM Partner Content
Nobel prize in physics goes to machine learning pioneers

Nobel prize in physics goes to machine learning pioneers

Paved the way for the artificial intelligence boom.
Niklas Pollard, Johan Ahlander Oct 9 2024 7:02AM Software
EU picks experts to steer AI compliance rules

EU picks experts to steer AI compliance rules

With policy and big tech representation.
Martin Coulter Oct 1 2024 6:35AM Software
From ‘Hype to Reality’ - Unlocking AI’s Potential: EXL Webinar

From ‘Hype to Reality’ - Unlocking AI’s Potential: EXL Webinar

AI is now a critical driver of business success, with 77% of companies using or exploring its potential. At the AI in Action webinar, industry leaders urged businesses to turn AI from theory into practice, emphasising strategic, ethical integration for real outcomes in today’s “new normal.”
Staff Writer Sep 27 2024 9:00AM Partner Content
Accenture books US$900m in generative AI business

Accenture books US$900m in generative AI business

Nine times higher than last year.
Staff Writer Sep 27 2024 6:28AM Software
Australian Red Cross brings AI into its operations

Australian Red Cross brings AI into its operations

Builds with Azure Cognitive Services.
Eleanor Dickinson Sep 26 2024 6:52AM Cloud
Vic case worker used ChatGPT to draft child protection report

Vic case worker used ChatGPT to draft child protection report

Department told to ban and block GenAI tools.
Ry Crozier Sep 25 2024 7:12AM Software
Virgin Australia checks if AI-powered personalisation will fly with customers

Virgin Australia checks if AI-powered personalisation will fly with customers

As part of a retail transformation.
Ry Crozier Sep 24 2024 9:45AM Cloud
Medibank turns to GenAI to create more health content

Medibank turns to GenAI to create more health content

Uses Typeface to support its marketing team.
Ry Crozier Sep 23 2024 7:01AM Software
CBA, Uni of Adelaide to research ML for fraud detection and security uses

CBA, Uni of Adelaide to research ML for fraud detection and security uses

New centre to be set up within innovation precinct.
Ry Crozier Sep 18 2024 2:15PM Financial Services
The Green AI revolution in Data Centres

The Green AI revolution in Data Centres

Data centres, now vital to the digital economy, are leveraging Green AI and smart energy management to curb rising energy demands and reduce their carbon footprint.
Staff Writer Sep 18 2024 9:00AM Partner Content
CBA banks on AWS EC2 P5 instances to accelerate AI development

CBA banks on AWS EC2 P5 instances to accelerate AI development

Builds an AWS-backed ‘factory’ to move faster.
Ry Crozier Sep 17 2024 3:39PM Financial Services
Modernising MineOps to Better Meet Evolving Industry Requirements

Modernising MineOps to Better Meet Evolving Industry Requirements

Amid growing challenges from decarbonisation, regulations, and inefficiencies in mining, Appian’s data fabric technology offers a real-time solution to modernise and streamline operations.
Staff Writer Sep 17 2024 9:00AM Partner Content
Tempering workforce innovation with responsible governance is key to AI success in Health

Tempering workforce innovation with responsible governance is key to AI success in Health

AI is transforming healthcare by improving workflows, resource management, and patient care, while addressing key challenges like staff shortages and efficiency.
Staff Writer Sep 16 2024 3:00PM Partner Content
State of AI Report: Telco

State of AI Report: Telco

Vocus, Optus and Aussie Broadband share insights.
Brad Howarth Sep 16 2024 3:00PM State of AI
State of AI Report: Finance

State of AI Report: Finance

Commonwealth Bank, NIB Group and Australian Payments Plus (AP+) share insights.
Brad Howarth Sep 16 2024 3:00PM State of AI
State of AI Report: Education

State of AI Report: Education

Western Sydney University, Kangan Institute, Melbourne Highschool and more.
Brad Howarth Sep 16 2024 3:00PM State of AI

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