Retail IT Retail IT

Technology news from the Australian retail front.

Bunnings goes 'fully online', launches store wayfinding app

Bunnings goes 'fully online', launches store wayfinding app

Continues digital push amid pandemic.
Justin Hendry Aug 21 2020 6:50AM Strategy
Super Retail Group ties AI use to 20 percent of all online revenue

Super Retail Group ties AI use to 20 percent of all online revenue

Near six-fold increase in the space of a year.
Ry Crozier Aug 20 2020 6:56AM Projects
The Reject Shop trials e-commerce in online presence expansion

The Reject Shop trials e-commerce in online presence expansion

Will also introduce machine-learning based rostering.
Matt Johnston Aug 19 2020 12:42PM Financial Services
Coles 'Smart Selling' strategy delivers first $250m in savings

Coles 'Smart Selling' strategy delivers first $250m in savings

Online and data analytics investment pays off.
Matt Johnston Aug 18 2020 12:27PM Financial Services
Woolworths used $0 eGift cards as 'identifiers' for priority online delivery

Woolworths used $0 eGift cards as 'identifiers' for priority online delivery

Project set up in under a week by WooliesX.
Ry Crozier Aug 17 2020 7:01AM Strategy
Coles to permanently axe print catalogues in digital move

Coles to permanently axe print catalogues in digital move

New personalised channel integrated with online shopping.
Ry Crozier Aug 11 2020 9:34AM Software
Tarocash, yd's parent Retail Apparel Group's digital head leaves

Tarocash, yd's parent Retail Apparel Group's digital head leaves

After over seven years.
Ry Crozier Aug 10 2020 6:54AM Training & Development
Google Cloud prepares for Black Friday 'peak on top of peak'

Google Cloud prepares for Black Friday 'peak on top of peak'

Record online shopping levels anticipated.
Paresh Dave Aug 5 2020 6:10AM Cloud
Woolworths trials voluntary contact tracing at 12 supermarkets

Woolworths trials voluntary contact tracing at 12 supermarkets

Also expands pre-booking app use.
Ry Crozier Aug 4 2020 1:23PM Software
Metcash scales up its IT ambitions

Metcash scales up its IT ambitions

Starts to bring suppliers and retailers together.
Ry Crozier Aug 4 2020 7:04AM Projects
Winning Group loses its CTO

Winning Group loses its CTO

Tim Griffin steps down from home appliances specialist.
Ry Crozier Jul 31 2020 1:41PM Training & Development
Grill'd taps Salesforce to keep burger sales flowing

Grill'd taps Salesforce to keep burger sales flowing

Part of a broader digital transformation.
Ry Crozier Jul 28 2020 6:41AM Cloud
Kmart plans multi-year app transformation

Kmart plans multi-year app transformation

After virtualising its mainframe using a fully remote team.
Ry Crozier Jul 22 2020 11:57AM Projects
Woolworths embraces SAP modernisation with move onto Azure

Woolworths embraces SAP modernisation with move onto Azure

Creates long-term upgrade path to S/4 HANA.
Ry Crozier Jul 17 2020 12:01AM Strategy
Woolworths trials queue tracking technology at supermarkets

Woolworths trials queue tracking technology at supermarkets

Customers can use an app to pre-book their arrival time.
Ry Crozier Jul 16 2020 4:15PM Cloud
David Jones transforms customer service to meet online growth

David Jones transforms customer service to meet online growth

Re-platforms to a mix of Amazon Connect and Salesforce.
Ry Crozier Jul 16 2020 6:58AM Cloud
Woolworths identifies stores with stock in chats initiated from Google Search, Maps

Woolworths identifies stores with stock in chats initiated from Google Search, Maps

Makes pair of Australian and global 'firsts'.
Ry Crozier Jul 13 2020 6:55AM Cloud
Domino's Pizza loses its group CIO to ANZ

Domino's Pizza loses its group CIO to ANZ

Terry Powell heads back into finance IT.
Ry Crozier Jul 9 2020 11:57AM Training & Development
Woolworths pays record $1m fine for spamming customers

Woolworths pays record $1m fine for spamming customers

Sent 5 million emails despite unsubscribe attempts.
Ry Crozier Jul 2 2020 6:49AM Software
Amazon to build first robotic Australian fulfilment centre in Sydney

Amazon to build first robotic Australian fulfilment centre in Sydney

Massive facility planned for late 2021.
Justin Hendry Jun 30 2020 12:14PM Strategy

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