ux

Generative AI and user experience: The good, the bad, and the ugly

Generative AI and user experience: The good, the bad, and the ugly

Ups and downs of generative AI.
Will Grant Jul 6 2023 10:28AM Emerging Tech
Bupa A/NZ loses its digital director

Bupa A/NZ loses its digital director

Insurer yet to start search for replacement.
Kate Weber May 10 2021 7:00AM Training & Development
NAB's shift to digital gets personal

NAB's shift to digital gets personal

Bad user experience cost the bank $11m in three weeks.
Ry Crozier Sep 4 2018 12:37PM Financial Services
DHS trial targets design weaknesses in digital services

DHS trial targets design weaknesses in digital services

Focuses on production use.
Ry Crozier Apr 6 2018 6:30AM Software
DFAT urged to update Smartraveller service

DFAT urged to update Smartraveller service

Traveller registration system “poorly utilised”, “unreliable”.
Paris Cowan Feb 11 2015 11:11AM Strategy
Usability tests an eye-opener for uni libraries

Usability tests an eye-opener for uni libraries

Eye-tracking, surveys improve library search services.
Liz Tay Feb 2 2011 12:41PM Strategy

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