triple zero

Gov leans into real-time network outage register

Gov leans into real-time network outage register

Communications Minister tells ACMA to make it happen.
Andrew Colley Oct 28 2025 9:58AM Telco/ISP
Telstra finds firmware locked Samsung handsets to Vodafone for Triple-0 calls

Telstra finds firmware locked Samsung handsets to Vodafone for Triple-0 calls

Affected customers given 28 days to upgrade or be cut off.
Andrew Colley Oct 24 2025 11:34AM Telco/ISP
ACCAN calls for real-time, single source of truth on outages

ACCAN calls for real-time, single source of truth on outages

Carrier lobby calls it excessive red tape
Andrew Colley Oct 15 2025 6:23AM Telco/ISP
Optus used wrong email address to inform gov of Triple Zero outage

Optus used wrong email address to inform gov of Triple Zero outage

After address was changed in the prior week.
Ry Crozier Oct 8 2025 12:24PM Telco/ISP
Optus sees fresh Triple Zero failure after tower site outage

Optus sees fresh Triple Zero failure after tower site outage

In the NSW Illawarra region on Sunday.
Ry Crozier Sep 29 2025 10:20AM Telco/ISP
Optus says traffic not diverted away from firewall before upgrade

Optus says traffic not diverted away from firewall before upgrade

Process not followed.
Ry Crozier Sep 24 2025 2:35PM Telco/ISP
Optus accused of low-effort, "inaccurate" outage notifications

Optus accused of low-effort, "inaccurate" outage notifications

Government flags industry-wide consequences.
Ry Crozier Sep 22 2025 9:34AM Telco/ISP
Optus initiates change freeze on "network system"

Optus initiates change freeze on "network system"

Reviews its change processes after Triple Zero call carriage failure.
Ry Crozier Sep 22 2025 3:25AM Telco/ISP
Optus' Triple Zero failure "unlikely" to have contributed to baby's death

Optus' Triple Zero failure "unlikely" to have contributed to baby's death

Relative was able to place a Triple Zero call.
Ry Crozier Sep 21 2025 12:37PM Telco/ISP
Optus firewall upgrade behind 13-hour Triple Zero outage

Optus firewall upgrade behind 13-hour Triple Zero outage

Telco faces multiple investigations.
Ry Crozier Sep 20 2025 5:46PM Networking
Optus network failure impacts Triple Zero calls

Optus network failure impacts Triple Zero calls

Deaths occurred in three affected households.
Ry Crozier Sep 19 2025 8:10PM Telco/ISP
Gov, telcos cut number of problematic 4G handsets in use

Gov, telcos cut number of problematic 4G handsets in use

Ahead of 3G network closures.
Ry Crozier Jul 18 2024 6:58AM Hardware
Australian telcos face new outage disclosure and Triple Zero rules

Australian telcos face new outage disclosure and Triple Zero rules

Following network issues at Optus and then Telstra.
Ry Crozier Apr 30 2024 6:46AM Telco/ISP
Telstra explains why Triple Zero transfers failed

Telstra explains why Triple Zero transfers failed

Post-mortem finds technical, process, and communication failures.
Richard Chirgwin Mar 27 2024 3:55PM Telco/ISP
Backup failed in Telstra's triple-zero outage

Backup failed in Telstra's triple-zero outage

“Additional measures” now in place as investigation continues.
Richard Chirgwin Mar 6 2024 2:13PM Telco/ISP
Optus finds 2697 Triple Zero calls failed in mobile outage

Optus finds 2697 Triple Zero calls failed in mobile outage

More than ten times as many as first disclosed.
Ry Crozier Jan 23 2024 5:18PM Telco/ISP
Triple Zero call tracking tech now deployed Australia-wide

Triple Zero call tracking tech now deployed Australia-wide

Eight-month advanced mobile location rollout complete.
Justin Hendry Aug 25 2021 12:03PM Strategy
GPS tracking comes to Triple Zero calls

GPS tracking comes to Triple Zero calls

Advanced mobile location technology now deployed.
Justin Hendry Dec 16 2020 6:01PM Strategy
Tasmania switches on new Triple Zero platform

Tasmania switches on new Triple Zero platform

NEC replaces legacy Telstra infrastructure.
Justin Hendry Jul 1 2019 3:07PM Telco/ISP
Dial 1300 bungle: Telstra diverted customer support lines to Triple Zero

Dial 1300 bungle: Telstra diverted customer support lines to Triple Zero

Routing error blamed for big 000ps.
Julian Bajkowski Mar 4 2019 11:19AM Networking

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