speech?

NAB runs loan deferral calls through speech analytics

NAB runs loan deferral calls through speech analytics

Containerises Deloitte SaaS product to run on its own AWS instance.
Ry Crozier Mar 22 2021 7:07AM Financial Services
EU hails Biden's 'new dawn' but wants tough tech rules

EU hails Biden's 'new dawn' but wants tough tech rules

To stop the "dark forces" of hate speech online.
Robin Emmott and Philip Blenkinsop Jan 21 2021 9:49AM Software
Web founder Berners-Lee calls for online bill of rights

Web founder Berners-Lee calls for online bill of rights

Wants a "Magna Carta" to protect users.
Staff Writers Mar 13 2014 1:10PM Strategy
How do I: Improve my presentation skills

How do I: Improve my presentation skills

A repeatable process to follow.
Mark Kyte May 20 2013 6:32AM Training & Development
Google adds speech recognition to Chrome

Google adds speech recognition to Chrome

Could lead to voice-controlled surfing.
Stewart Mitchell Mar 24 2011 5:56AM Software
Wozniak says he was wrong about Nuance-Apple deal

Wozniak says he was wrong about Nuance-Apple deal

Thought he'd read about it.
Staff Writers Nov 25 2010 7:00AM Software
Speech recognition to enter hostile environments

Speech recognition to enter hostile environments

UWA gets $230,000 Government grant to improve the technology.
Liz Tay Feb 16 2010 11:14AM Oddware
IBM and Nuance talk up speech tech partnership

IBM and Nuance talk up speech tech partnership

Focus on customer service, VoIP and device control.
Ian Williams Aug 4 2009 7:06AM Software
NAB deploys voice recognition for phone banking

NAB deploys voice recognition for phone banking

Telstra wins integration and support contract.
Staff Writers Jun 22 2009 2:59PM Software
HCF picks out problems from customer calls

HCF picks out problems from customer calls

Health fund HCF is pioneering speech analytics in its call centre that listens to calls and can pinpoint customer problems before they escalate.
Staff Writers Apr 3 2009 1:21PM Software
NAB buys VeCommerce speech recognition system from Telstra

NAB buys VeCommerce speech recognition system from Telstra

National Australia Bank has bought a VeCommerce speech recognition system from Telstra that will underpin its 136 NAB customer service number.
Staff Writers Mar 5 2009 3:28PM Software
Superpartners to deploy self-service to funds

Superpartners to deploy self-service to funds

Superannuation administrator Superpartners expects to automate up to 25 percent of support calls by rolling out a self-service portal to its fund clients from March this year.
Staff Writers Feb 2 2009 2:52PM Software
IBM and Nuance team up on speech technology

IBM and Nuance team up on speech technology

IBM and Nuance have signed a join licensing and technical services agreement to help enhance and expand speech technology.
Ian Williams Jan 19 2009 6:51AM Software
Human understanding drives speech recognition research

Human understanding drives speech recognition research

Speech recognition systems are increasingly about understanding natural language and predicting probable reasons for a call, presenting challenges for researchers in the space, according to VeCommerce.
Ry Crozier Nov 24 2008 2:28PM Telco/ISP
Microsoft patents speech censoring

Microsoft patents speech censoring

Microsoft has managed to get a patent for censoring speech.
Nick Farrell Oct 21 2008 6:35AM Software
Avaya adds speech to comms platform

Avaya adds speech to comms platform

Communications equipment manufacturer has added speech tools to its unified messaging platform in a bid to increase and encourage use by mobile workers.
Staff Writers Apr 29 2008 2:41PM Networking
Spammer loses free speech argument

Spammer loses free speech argument

A court in Virginia has struck down a spammer's appeal that his conviction violated his rights to free speech..
Iain Thomson Mar 4 2008 7:35AM Security
Google bristles at Microsoft lawyer speech

Google bristles at Microsoft lawyer speech

Search giant accused of committing huge copyright infringement.
Shaun Nichols Mar 8 2007 8:32AM Software
Microsoft talks down speech recognition bug

Microsoft talks down speech recognition bug

Vista feature could be used to hijack a PC.
Clement James Feb 5 2007 10:04AM Security
Microsoft talks up Vista speech recognition

Microsoft talks up Vista speech recognition

And Redmond also promises improved unified messaging in Speech Server 2007.
Robert Jaques Aug 11 2006 1:48PM Software

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