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Telstra resets 60k passwords after privacy gaffe
Accounts indexed by Google.
Brett Winterford
Dec 12 2011 11:21AM
Security
Telstra shuts down systems after privacy breach
Update: Privacy Commissioner steps in as 60,000 passwords reset.
Brett Winterford
Dec 12 2011 6:47AM
Security
Oracle to buy RightNow for $US1.5bn
Updated: Hosted call centre software market heats up.
Supantha Mukherjee and Yinka Adegoke
Oct 25 2011 7:05AM
Software
Revealed: Which Clouds Play Nice
Download iTnews' exclusive research.
Brett Winterford
Oct 19 2011 12:30PM
Software
Buzz Insurance looks to the cloud for CRM
Deal with RightNow brings chat to insurance site.
Munir Kotadia
Aug 24 2009 4:43PM
Software
Virgin Mobile buys hosted CRM to support iPhone
Virgin Mobile will implement RightNow Technologies’ on-demand customer relationship management (CRM) system in its contact centre next month.
Staff Writers
Aug 19 2008 12:47PM
Software
RightNow closes the feedback loop
Customer relationship management (CRM) software vendor RightNow Technologies has released the latest version of its on-demand enterprise CRM offering, designed to give firms the ability to collect and analyse user feedback to improve the customer experience.
Phil Muncaster
May 29 2008 2:42PM
Software
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