retail

Coles accelerates digital capabilities

Coles accelerates digital capabilities

Adjusts to Covid normal.
Tess Bennett Oct 28 2020 12:26PM Strategy
JB Hi-Fi trials on-demand delivery

JB Hi-Fi trials on-demand delivery

Spins up Uber-like service.
Tess Bennett Oct 22 2020 6:50AM Strategy
Cue to 'retarget' store shoppers

Cue to 'retarget' store shoppers

Unified wishlists on the way.
Tess Bennett Oct 21 2020 6:48AM Strategy
UK watchdog bans Bitcoin-based products for retail investors

UK watchdog bans Bitcoin-based products for retail investors

Saying most people lose money on them.
Staff Writer Oct 7 2020 12:15PM Financial Services
The Reject Shop trials e-commerce in online presence expansion

The Reject Shop trials e-commerce in online presence expansion

Will also introduce machine-learning based rostering.
Matt Johnston Aug 19 2020 12:42PM Financial Services
David Jones transforms customer service to meet online growth

David Jones transforms customer service to meet online growth

Re-platforms to a mix of Amazon Connect and Salesforce.
Ry Crozier Jul 16 2020 6:58AM Cloud
Microsoft to close all its retail stores

Microsoft to close all its retail stores

"New approach to retail" means online only sales.
Juha Saarinen Jun 27 2020 12:40PM Hardware
Optus is using call centre 'microsites' in the Philippines

Optus is using call centre 'microsites' in the Philippines

Also retrains 1500 Australian staff for customer care.
Ry Crozier Apr 16 2020 2:22PM Telco/ISP
Loyalty schemes on runway for data harvesting reset: ACCC

Loyalty schemes on runway for data harvesting reset: ACCC

Automatic profile linking to payment cards under threat.
Justin Hendry Dec 3 2019 1:55PM Strategy
After dumping Apple, Myer limps to profit

After dumping Apple, Myer limps to profit

Decision to dump low-margin products vindicated.
Simon Sharwood Sep 6 2019 7:00AM Financial Services
Aussie loyalty data lakes targeted in ACCC crackdown

Aussie loyalty data lakes targeted in ACCC crackdown

Over alleged privacy and consent abuse.
Ry Crozier Sep 5 2019 10:37AM Cloud
ACCC sues Sony for refusing refunds on faulty PlayStation games

ACCC sues Sony for refusing refunds on faulty PlayStation games

Claims customers' rights misrepresented.
Byron Kaye May 29 2019 12:13PM Strategy
Benchmark Awards 2019 Finalist: Mychemist.com.au hybrid cloud

Benchmark Awards 2019 Finalist: Mychemist.com.au hybrid cloud

Making apps portable and robust while maximising DC utilisation.
Staff Writers Feb 6 2019 6:55AM Cloud
NBN retail prices are starting to rise

NBN retail prices are starting to rise

Analysis: The 'basic' NBN service is being redefined.
Ry Crozier Jun 1 2018 6:55AM Telco/ISP
Telstra to 'restore and reignite' NBN retail business

Telstra to 'restore and reignite' NBN retail business

Consolidates teams under new head.
Ry Crozier Mar 7 2018 6:15AM Telco/ISP
Brisbane Airport retailers to accept crypto coins

Brisbane Airport retailers to accept crypto coins

Deal struck with payments start-up.
Ry Crozier Jan 29 2018 9:40AM Financial Services
NBN retailers show signs of competing on quality

NBN retailers show signs of competing on quality

Gap widens in typical peak speeds being reported.
Ry Crozier Jan 19 2018 6:43AM Telco/ISP
Aussie online retailers sold refurbished phones, tablets as 'new'

Aussie online retailers sold refurbished phones, tablets as 'new'

Forced by ACCC to offer refunds.
Allie Coyne Dec 13 2017 9:43AM Hardware
NBN Co reveals over half of lines in limbo are HFC

NBN Co reveals over half of lines in limbo are HFC

Analysis: Breaks down 'not yet ready to connect' numbers.
Ry Crozier Sep 13 2017 11:34AM Telco/ISP

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