outage

Telstra DNS outage causes customer grief

Telstra DNS outage causes customer grief

Two-hour interruption to services.
Juha Saarinen May 13 2016 6:51AM Telco/ISP
Salesforce users in 20 hour outage outrage

Salesforce users in 20 hour outage outrage

Benioff offers personal apology to angry customers.
Allie Coyne May 11 2016 2:41PM Software
Telstra outage as telco commits $50m to fix network

Telstra outage as telco commits $50m to fix network

Customers complain of internet, mobile problems.
Allie Coyne May 2 2016 12:30PM Telco/ISP
Telstra to pour $50m into network after outage woes

Telstra to pour $50m into network after outage woes

Post-mortem finds root causes of disruptions.
Allie Coyne May 2 2016 10:34AM Telco/ISP
Inside Telstra's network woes: what happened

Inside Telstra's network woes: what happened

Execs detail cause of outages in bid to reclaim customer trust.
Allie Coyne Apr 4 2016 12:51PM Telco/ISP
Telstra customers hammer network on free data day

Telstra customers hammer network on free data day

Throttled in some areas due to heavy usage.
Staff Writers Apr 4 2016 8:55AM Telco/ISP
The untold story of iiNet and Internode's Basslink internet woes

The untold story of iiNet and Internode's Basslink internet woes

Anatomy of a cable cut.
Ry Crozier Mar 23 2016 6:29AM Networking
Another nationwide outage hits Telstra customers

Another nationwide outage hits Telstra customers

Updated: Voice calls affected.
Juha Saarinen Mar 22 2016 12:30PM Telco/ISP
Telstra customers cut off from AWS Sydney data centre

Telstra customers cut off from AWS Sydney data centre

Updated: Routing issue at third-party.
Allie Coyne Mar 18 2016 9:54AM Telco/ISP
Nationwide outage hits Telstra's mobile network

Nationwide outage hits Telstra's mobile network

More free data for affected customers.
Allie Coyne Mar 17 2016 6:33PM Telco/ISP
Telstra users locked out of US hosting servers

Telstra users locked out of US hosting servers

Upstream provider issue blamed for service disruption.
Allie Coyne Feb 11 2016 8:59AM Telco/ISP
NBN to finally give its PoI network redundancy

NBN to finally give its PoI network redundancy

Addressing the “121 single points of failure” design flaw.
Ry Crozier Feb 10 2016 6:30AM Telco/ISP
'Embarrassing' human error behind national Telstra outage

'Embarrassing' human error behind national Telstra outage

Updated: Mobile, ADSL, voice services out for three hours.
Allie Coyne Feb 9 2016 1:23PM Telco/ISP
Power disruption downed GitHub

Power disruption downed GitHub

Not a DoS attack, but recovery was complicated.
Juha Saarinen Feb 4 2016 11:41AM Hardware
Optus outage downs Virgin Australia's check-in system

Optus outage downs Virgin Australia's check-in system

Long queues across the country.
Allie Coyne Feb 2 2016 11:28AM Software
Union blames IT outages on govt budget cuts

Union blames IT outages on govt budget cuts

Claims customers are being short-changed.
Paris Cowan Jan 11 2016 12:17PM Training & Development
Skype to compensate users for September outage

Skype to compensate users for September outage

20 minutes of free calls as an apology.
Juha Saarinen Oct 8 2015 2:01PM Telco/ISP
St George online banking goes down over long weekend

St George online banking goes down over long weekend

Update: Maintenance problems cause lengthy outage.
Staff Writers Oct 5 2015 12:13PM Software
Customers using new database feature sank AWS cloud

Customers using new database feature sank AWS cloud

Not enough capacity allocated to handle heavier requests.
Allie Coyne Sep 24 2015 10:20AM Software
Skype suffers major worldwide outage

Skype suffers major worldwide outage

Business users not affected.
Juha Saarinen Sep 22 2015 6:38AM Telco/ISP

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