kpmg

Energy sector improving on empathy metrics but more work to be done, says KPMG

Energy sector improving on empathy metrics but more work to be done, says KPMG

Focus on integrity and personalisation.
Tom Duvall Nov 4 2021 7:00AM Marketing
Retail sector outperforms in customer experience

Retail sector outperforms in customer experience

Maintains leading position.
Tom Duvall Nov 3 2021 7:00AM Marketing
Customer centricity in the spotlight: KPMG

Customer centricity in the spotlight: KPMG

Highlights retail, energy and the public sector.
Tom Duvall Nov 2 2021 1:30PM Finance
Digital transformation delivers a great lurch forward, and a reckoning on purpose

Digital transformation delivers a great lurch forward, and a reckoning on purpose

Business wants its growth dividend for all that digital investment.
Andrew Birmingham Oct 22 2021 7:32AM Emerging Tech
NBN Co brings in KPMG to audit subcontractor pay

NBN Co brings in KPMG to audit subcontractor pay

Ignores question about whether the review will be made public.
Ry Crozier Jul 26 2021 6:35AM Telco/ISP
Accellion's failure to warn RBNZ of exploited bug led to hack

Accellion's failure to warn RBNZ of exploited bug led to hack

Bank made things worse by not adhering to own usage guidelines.
Juha Saarinen Jun 1 2021 12:55PM Security
Yarra Valley Water spouts a single view of its assets with KPMG's 'Arwin'

Yarra Valley Water spouts a single view of its assets with KPMG's 'Arwin'

Platform being built with industry-wide ambitions in mind.
Justin Hendry Jun 1 2021 6:43AM Strategy
What is a 'digital backbone'?

What is a 'digital backbone'?

Embedding digital capability in a holistic way not often attempted before.
William Maher May 4 2021 5:13PM Reimagine the Future with Confidence
Pushing the boundaries of mass personalisation

Pushing the boundaries of mass personalisation

Big data and AI are changing the way organisations interact with individuals.
William Maher Apr 15 2021 11:16AM Reimagine the Future with Confidence
Building tomorrow's digital and data ecosystems

Building tomorrow's digital and data ecosystems

Exploring the challenges ahead to connect digital and data.
William Maher Mar 23 2021 11:43AM Reimagine the Future with Confidence
Better customer engagement requires a new mindset

Better customer engagement requires a new mindset

Exploring the new phase of digital marketing.
Staff Writer Mar 8 2021 1:15PM Reimagine the Future with Confidence
Planning for the era of augmented intelligence

Planning for the era of augmented intelligence

Looking closely at how much power we give AI.
Staff Writer Feb 22 2021 1:30PM Reimagine the Future with Confidence
For AI to be effective, it must be trusted and meaningful

For AI to be effective, it must be trusted and meaningful

A fuller picture is emerging about why AI projects fail, and how to remedy that.
Staff Writer Feb 9 2021 1:10PM Reimagine the Future with Confidence
Benchmark Awards 2021: Adapting to the new speed and scale of IT

Benchmark Awards 2021: Adapting to the new speed and scale of IT

Sizing up the IT challenges ahead in 2021.
William Maher Feb 8 2021 1:00PM Reimagine the Future with Confidence
Researchers detail SolarWinds code injection attack

Researchers detail SolarWinds code injection attack

Hack timeline starts in September 2019.
Juha Saarinen Jan 12 2021 1:30PM Security
DTA finds its new strategy chief at KPMG

DTA finds its new strategy chief at KPMG

One-time AGIMO exec returns to the public sector.
Justin Hendry Jun 24 2020 6:29AM Strategy
Queensland’s new $5.5m AI Hub on the hunt for CEO

Queensland’s new $5.5m AI Hub on the hunt for CEO

Backed by KPMG, QUT and Queensland Uni.
Matt Johnston May 7 2020 11:28AM Training & Development
Thriving as a connected enterprise

Thriving as a connected enterprise

Behavioural science, digital anthropology and ethics can all contribute to digital transformation.
Simon Sharwood Feb 11 2020 6:55AM Digital & Disruption
Building an adaptive organisation

Building an adaptive organisation

Anticipating customer desires and rapid change are business imperatives.
Simon Sharwood Feb 4 2020 7:00AM Strategy
Formulating strategies that re-imagine organisations

Formulating strategies that re-imagine organisations

Rather than simplifying processes to cope with rapid change, business should manage complexity with automation and cognitive tools.
Simon Sharwood Dec 10 2019 7:30AM Digital & Disruption

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