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Qantas doubles down on airport self-service channels
As service desks set to close in restructure.
Justin Hendry
Nov 6 2020 12:36PM
Strategy
National Pharmacies uses in-store facial recognition
Authenticates members to self-serve via kiosks.
Sholto Macpherson
Oct 16 2017 6:35AM
Software
Photo tour: Qantas Freight's self-service system
A look behind the scenes at 'Express Check'.
Justin Warren
Apr 8 2014 11:26AM
Hardware
Virgin denies further check-in outages
Tullamarine self check-in system fails.
Ry Crozier
,
Brett Winterford
Oct 14 2010 7:28AM
Hardware
Seniors to get tech-savvy
Free broadband and computer access.
Staff Writers
Sep 3 2009 2:10PM
Hardware
BigPond expands Second Life presence
Telstra BigPond has opened a customer support kiosk in Second Life, populated by avatars who can answer queries by text and voice.
Staff Writers
Sep 1 2008 4:59PM
Software
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