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IAG pushes AI to predict costly car repairs
Insurer uses natural language processing to determine 'total losses'.
Nov 17 2020 1:30PM
IAG lands ex-Qantas Loyalty CIO
Alastair Robertson takes 'customer technology' role.
Oct 13 2020 6:46AM
IAG 'buddies' tech staff with business for remote work transition
Progresses two-year-old ‘ready for anything’ approach.
Aug 14 2020 7:00AM
IAG ran a 'tech drive-thru' to get laptops out to staff
Also paid $400 per person to help with home office setups.
May 14 2020 6:56AM
IAG reshuffles tech deck ahead of surge of bushfire claims
Sends Customer Labs staff back to CIO as industry braces for impact.
Feb 5 2020 1:06PM
IAG follows Alice down the rabbit hole to teach security
Stages Wonderland-themed Escape Room for staff.
Aug 19 2019 6:55AM
IAG digital marketplace rostered on for shift management
To increase flexibility.
Aug 14 2019 6:58AM
IAG puts hundreds of staff through a 'Cloud Academy'
Starts to replicate successes seen by NAB and others.
Jul 3 2019 1:11PM
IAG teams up with Data61, USyd over AI ethics institute
To promote fair policy and practice.
Dec 13 2018 11:29AM
IAG junks 27 legacy systems amid tech leadership renewal
Machine learning sprays panel beaters.
Aug 16 2018 6:52AM
IAG open sources AWS frameworks
Keeps baking security into code creation for cloud.
Aug 15 2018 6:55AM
IAG's Serenity project unifies its data
Built on open source stack.
May 14 2018 7:00AM
IAG creates 'novel' model to predict cost of cyber attack
Checks how its investments may offset losses.
May 7 2018 9:56AM
IAG creates permanent IT group exec
Appoints PwC partner.
Feb 21 2018 12:47PM
Govt, industry want each other's data
Look to Canberra to mediate access.
Jan 11 2018 1:03PM
IAG calls for rigour with natural hazard data
Wants more funding for agencies that collect and model information.
Nov 27 2017 11:10AM
IAG gets a chief digital officer
After digital unit gets swallowed up.
Jul 24 2017 11:02AM
Coles reinstates CIO role
Claire Rawlins brings digital experience to retailer.
Apr 5 2017 6:45AM
IAG to consolidate claims systems onto single GuideWire platform
Shooting for June 2018 completion.
Dec 8 2016 9:44AM
Inside's IAG digital HR transformation
If you build it, they may or may not come.
Nov 18 2016 6:30AM
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